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F&b Venue Manager

4 weeks ago

Melbourne, Australia Selina Full time

**Who we are**

Selina’s mission is to build a global movement where people live, travel, work and explore unique local experiences while forging meaningful connections. Built with the digital nomad in mind, Selina is disrupting the hospitality industry with a design, tech and socially-centric approach to boutique hotel and co-working developments that enable travelers to seamlessly live and work abroad.

**What the role is**

The F&B Venue Manager is in charge of the day to day management and results of the F&B Venue, including, delivering the F&B strategy, Revenue Generation, Cost Control, People Development & Quality Control, daily cash reconciliation ,the operational execution of events. and ultimately leading the F&B operation to profit.

**Venue Profitability**:

- Manage social media and marketing tools to promote the venue and events according to brand guidelines
- Ensure the Social Media team have knowledge of all F&B activations through the calender year, supporting the creation of content and delivery of Social media engagement initiatives.
- Ensure The F&B Venue has a minimum of 6 weeks social media content programmed at all times.
- Seek and manage partnerships with brands that enhance the venue and Selina brand
- Work with the destination team to curate and execute Events & Experiences that drive Revenue and ULCM profit.
- Manage the venue’s P&L

**Venue Operation**:

- Recruit the staff needed on time.
- Ensure onboarding & training schedule for all venue staff.
- Ensure high level customer service is given by all venue staff.
- Planning work schedules for teams at a wage cost of no more than the target % of forecast sales
- Ensure all required industry and company protocols are being followed.
- Conduct Daily Standup with staff
- Manage procurement for the venue ensuring cost of food and beverage consumption does not exceed the established target
- Manage all maintenance protocols (preventive and repairs)
- Keep prices updated in all venue platforms to ensure an optimal cost of sale across the menu sales mix
- Ensure cleanliness of the venue at all times and compliance with required industry and company protocols
- Manage the venue’s softwares.
- Ensure compliance with health and safety legislation and licensing laws
- Greet customers and support on handling customer complaints and queries
- Manage sending the invoices to accounting department
- Management of contractors and supplier relationships and contract deliverables
- Ensuring security is effective;
- Complete all reports and analysis requested
- Ensure the venue follows all brand guidelines

**Venue Events**:

- Curate & Execute a schedule of events for the venue with the destination team
- Accountable for the successful operational execution of events.
- Support DJ’s & artists scheduled for the location.
- Produce special events according to Events strategy
- In charge of Selina sound visual equipment maintenance & operation.
- Decorate venue with concepts approved
- Deliver events on time, within budget
- Fully Bilingual (English and local language)
- Strong organization and time management skills (to manage schedules, budgets, etc)
- Previous management or department head experience