Retail Claims Consultant

7 days ago


North Sydney, Australia Zurich Insurance Full time

Let's create a brighter future togetherAt Zurich, being a responsible and impactful business is more than a story we tell. We are passionate about our purpose to **‘create a brighter future together’**, where our voices are diverse, our behaviours are inclusive, our actions drive equity, and our people feel a sense of belonging.

There are many reasons why Zurich is the right choice for you. But perhaps the most important is the opportunity you will have to grow and thrive in your career. Working with global, diverse, and inclusive teams, you'll have the chance to develop valuable skills, explore your passions and make a positive impact beyond your role.
- About the role- In this role you’ll be responsible for assessing and managing a portfolio of Retail Income Protection claims with an opportunity to expand your skills in other areas of Life Insurance Claims such as TPD, Trauma and Terminal Illness. You’ll enjoy working autonomously to conduct over the phone claim assessments as well as managing financial and technically complex claims, leveraging your thorough understanding of the relevant legislations and guidelines. Your excellent communication and negotiation skills will stand you in good stead as you settle cases within your limits of authority.- Important to your success- Experience within a claim’s assessor role, ideally managing Retail Life Insurance claims.
- Superior verbal and written communications skills.
- Sound knowledge/training in medical terminology or an allied health/medical based course.
- Zurich is here to support you- At Zurich, we encourage a vibrant culture of employee community activism through giving and volunteering in support of charities and community initiatives that are important to our employees.- To enable this, we offer:
- An annual Volunteer Day
- Z Zurich Foundation - dollar matching donations
- Opportunities to get involved in our Community Partnerships - Tackle Your Feelings, Raise, Beyond Empathy and Variety
- And we



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