Retail Claims Consultant, Life Insurance

5 days ago

North Sydney, Australia Zurich Insurance Full time

About usAt Zurich, being a responsible and impactful business is more than a story we tell. We are passionate about our purpose to **‘create a brighter future together’**, where our voices are diverse, our behaviours are inclusive, our actions drive equity, and our people feel a sense of belonging.

There are many reasons why Zurich is the right choice for you. But perhaps the most important is the opportunity you will have to grow and thrive in your career. Working with global, diverse, and inclusive teams, you'll have the chance to develop valuable skills, explore your passions and make a positive impact beyond your role.
- About the role- In this role you’ll be responsible for assessing and managing a portfolio of Retail Income Protection claims with an opportunity to expand your skills in other areas of Life Insurance Claims such as TPD, Trauma and Terminal Illness. You’ll enjoy working autonomously to conduct over the phone claim assessments as well as managing financial and technically complex claims, leveraging your thorough understanding of the relevant legislations and guidelines. Your excellent communication and negotiation skills will stand you in good stead as you settle cases within your limits of authority.- Important to your success- Experience within a claim’s assessor role, ideally managing Retail Life Insurance claims
- Superior verbal and written communications skills
- Sound knowledge/training in medical terminology or an allied health/medical based course
- Zurich is here to support youAs you make a difference and have real impact on business outcomes, you’ll feel the support of being part of a strong and stable company. As a long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future. In return for your commitment and hard work Zurich can offer you competitive remuneration, an excellent bonus structure, an annual lifestyle payment and employee discounts. In addition, Zurich is proud of its corporate and social responsibility and offers every employee an annual volunteer day.

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