Insurance Operations Manager

3 weeks ago

Adelaide Region SA, Australia Hostplus Full time

Apply
- ** Job no**: HAYG6
- ** Category**: Insurance Operations

**Acknowledgement of Country**:
Hostplus acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past, present and emerging.

**About us**:
At Hostplus, we passionately provide our over 1.5 million members with the best possible service; constantly looking for new ways to deliver better value while helping members get the most out of their super. We are inspired to help our members achieve greater security for their future and ensure they retire with dignity.

Your role at Hostplus will give your career meaning, whether you're in marketing, financial advice, Operations or any of our other divisions - you'll be contributing to ensuring our members retire with the best possible outcomes, and what better feeling is there than knowing your role helps someone to retire with dignity and security?

**About the role**:
The Operations Insurance Manager will provide operational co-ordination and support across the operations business units. Problem solving, analysing strengths/weaknesses and articulating opportunities across the operations of the fund are a critical part of this role and responsibility. Formalising reporting and following the change management methodology is a key element.

This position will manage and monitor change from the beginning to the end of the program and tracking the outcomes of the change will form part of the end-to-end management.

Participation in projects from Insurance, Service Delivery and Operations will also be a key part of this role.

**These are some of the key responsibilities you will be expected to meet key performance indicators for**:

- End to end oversight of change management across the insurance operations
- Adherence to the funds change management methodology and tracking of changes
- Coordinate, prioritise and change requests, changes and events as required from business, ensuring effective delivery and outcomes of business needs
- Work closely with vendors to ensure prioritised requirements, incidents and other requests are delivered on time and to requirement
- Develop and implement quarterly department planning ensuring all seasonal impacts are reviewed, maximized and managed efficiently
- Ensure that Hostplus is operating efficiently and effectively, in line with best practice principles for the fund and in the best interests of our members and employers

**About you**:
To hit the ground running in your new role, you will have a tertiary qualification in a relevant field or equivalent years of experience, and proven experience in insurance operations in the superannuation or insurance industry.

You have a clear understanding of contractual obligations, you follow internal policies and adhere to governing frameworks. You have a good working knowledge of business process and data flows, experience in analysing and implementing change, and effective communication skills to contribute change management between internal and external stakeholders.

**Why work for us**:
Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future. We value diversity of thought and have an open & flexible workplace. Some industry leading benefits we offer include:

- 15% superannuation.
- Access to subsidised financial advice.
- Salary packaging.
- Flexible working arrangements, work remotely & in the office.
- Excellent EBA conditions eg: extended parental leave, long service leave at 5 years, additional leave over Christmas shutdown.

**What next**:
If you are interested in this opportunity, please follow the prompts to formally apply.

We are passionate about creating an inclusive workplace that promotes and values diversity. We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our members, and the communities we operate in.

**We Care**: We care about our work, our clients and colleagues.

**Better Together**: We’ve got each other’s backs, and we never walk alone.

**Go For it**: We are optimistic, and we focus on solutions, not problems.

**Keep it real**: We are honest, genuine, straightforward and transparent.

**Be Proud**: We are proud of who we are and the work we do every single day.

  • Insurance Coordinator

    7 days ago

    Adelaide Region SA, Australia Discovery Parks Full time

    Be part of the growth of a South Australian success story - Full time, permanent position, based in Adelaide CBD - Fun, energetic and open culture with great discounts for you and your family **About Us** The G’day Group comprises three leading Australian tourism brands in Discovery Parks, G’day Parks and loyalty program G’day Rewards. Employing more...

  • Case Manager

    7 months ago

    Adelaide Region SA, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee **Case Manager - SI/Comcare** **The Opportunity** - **Make a positive difference **supporting our customers. - **Competitive salary **+ bonus + benefits + hybrid working - Permanent role with career development prospects. **Your new role** This is an exciting opportunity to join us at QBE...

  • Account Manager

    3 weeks ago

    Adelaide Region SA, Australia Maxwell Stone Consulting Full time

    Manage and grow your own portfolio of clients within a supportive, flexible firm - Growing broker offering outstanding support and development opportunities - Competitive remuneration and benefits package on offer incl. car and bonus **About the Company**: Highly established and innovative brokerage that's a recognised leader in their field, with a strong...

  • Account Manager

    3 weeks ago

    Adelaide Region SA, Australia Chandler Macleod Full time

    As one of the Australia's largest providers of human resource solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professional. Our client is a national credit solutions...

  • Insurance Manager

    7 months ago

    Adelaide, Australia Kelsian Group Full time

    **Opportunity to join an ASX200-listed company with an exciting growth strategy** **Kelsian Group Limited** is looking for an experienced** Insurance Manager** to join the team! Insurance touches almost every part of the Kelsian Group globally, whether it is cover for our Motor and Vessel fleet, or liability cover for all the Group’s various activities....

  • Claims Service Consultant

    6 days ago

    Adelaide CBD, Australia GT Insurance Full time

    Work for a leading specialist underwriting agency - Adelaide Location - Hybrid work from home 3 days per week **This is an excellent opportunity for an experienced Motor Claims professional to join a leading Underwriting Agency to manage and support our end-to-end claims service.** **The Role**: We are looking for a dynamic and energetic professional who...

  • Insurance Officer

    3 months ago

    Greater Adelaide SA, Australia The University of Adelaide Full time

    **(HEO6) $89,383 - $96,550 per annum plus an employer contribution of 17% superannuation applies.** **Fixed term, full time 12-month contract** **An exciting position for an Insurance Officer to provide essential support to the Universities Insurance program and Risk Services branch** The insurance function is part of the Risk Services Branch within the...

  • Administration Assistant

    3 weeks ago

    Adelaide Region SA, Australia Aon Full time

    **Job Description**: - Fantastic opportunity to utilise your insurance experience in a global company - Provide insurance administration support to our Account Brokers/Client Managers/Directors - Entry level role - Hybrid role - work from home and the office **Administration Assistant (Insurance)** - This entry level role has responsibility for providing...

  • Manager - Corporates & Intermediaries

    2 days ago

    Adelaide Region SA, Australia Medical Insurance Group Australia (MIGA) Full time

    With a history spanning 120 years, we are proud and passionate about the service and support we provide to our clients. As a leading, national medical indemnity insurer to the healthcare profession, we play a significant role in protecting and supporting our clients in their practice of medicine. MIGA provides insurance protection backed by a range of...

  • Insurance Associate/sa

    2 weeks ago

    Adelaide Region SA, Australia Naiman Clarke Full time

    **The Firm** Our client is a renowned specialist Insurance law firm recognised as market-leaders in their space. Although they operate as a fast-paced firm, they are known for their fantastic culture. **You will be involved in**: - A highly efficient team of talented professionals; - Working on range of complex insurance matters, with a focus on public...

  • Operational Risk

    2 days ago

    Adelaide CBD, Australia Insurance Australia Group Full time

    READY FOR ANYTHING At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We call it the IAG way, and it means we all share a ‘ready for anything’ mindset that sets the tone for positive actions and positive outcomes. We put...

  • Manager - Corporates & Intermediaries

    8 months ago

    Adelaide Region SA, Australia Medical Insurance Group Australia (MIGA) Full time

    MIGA is a leading national provider of medical indemnity insurance and associated services to the healthcare profession across Australia. **About our business** With a history spanning 120 years, we are proud and passionate about the service and support we provide to our clients. As a leading, national medical indemnity insurer to the healthcare profession,...

  • Manager - Corporates & Intermediaries

    4 days ago

    Adelaide Region SA, Australia Medical Insurance Group Australia (MIGA) Full time

    With a history spanning 120 years, we are proud and passionate about the service and support we provide to our clients. As a leading, national medical indemnity insurer to the healthcare profession, we play a significant role in protecting and supporting our clients in their practice of medicine. MIGA provides insurance protection backed by a range of...

  • Policy & Advocacy Manager

    7 months ago

    Adelaide Region SA, Australia Medical Insurance Group Australia (MIGA) Full time

    MIGA is a leading national provider of medical indemnity insurance and associated services to the healthcare profession across Australia. Policy & Advocacy Manager **About our business** With a history spanning over 120 years, we are proud and passionate about the service and support we provide to our clients. As a leading, national medical indemnity...

  • Operations Manager

    1 week ago

    Adelaide Region SA, Australia NRMA Motoring & Services Full time

    **Take a career road trip with us where every day is a holiday** Are you a hands-on operations professional, with a passion to add value and lead a team of Park Managers to provide top notch guest experience?? This is an exciting role with a reputable organisation and dynamic industry. It will provide you the opportunity to place a road marker on the next...

  • Workers Compensation Case Manager

    7 months ago

    Adelaide Region SA, Australia Kennedy Reid Full time

    Competitive salary up to $100k Package + Bonus + benefits - Adelaide CBD location with WFH up to 3 days per week - Excellent opportunities to join a large global insurer **THE ROLE** - Managing a "end-to-end" portfolio of workers compensation claims. - Drive RTW outcomes while supporting all parties involved. - Deliver sustainable, cost effective, claims...

  • Account Manager

    7 months ago

    Greater Adelaide SA, Australia Account Manager Full time

    Join an award winning and innovative SA Recruitment company - High performing & passionate team with an empowering culture based in the CBD - Permanent role, good base salary and incentive **About Harrison McMillan** Harrison McMillan is not your ‘traditional’ recruitment agency. We embrace “Recruitment 4.0” to build leading talent solutions while...

  • Major Loss Supervisor

    2 weeks ago

    Adelaide Region SA, Australia Denovo Recruitment Full time

    Be part of a great team culture and contribute to the SA regions growth! - Work on a diverse mix of commercial major loss projects! - Leverage your technical skills to help people get back on their feet! - **Salary up to $120,000 + company vehicle + phone + laptop!**: - **Join a growing national leader in Insurance Building & Repair, with strong ethics, who...

  • Software Development Manager

    5 days ago

    Adelaide Region SA, Australia National Credit Insurance Full time

    Creative and agile development environment - In house software - International head office based in SA - Outstanding culture proven by high retention rates - Subsidiary of ASX 200 listed company National Credit Insurance (Brokers) Pty Ltd (NCI) are the leading provider of trade credit solutions throughout Australia, New Zealand and Asia. NCI are dedicated...

  • Self Insurance Administrative Assistant

    7 months ago

    Adelaide Region SA, Australia SkyCity Entertainment Group Full time

    Is a safe and healthy workplace important to you? Are you someone who dot's your "i's" and crosses your "t's"? SkyCity Adelaide has a great 6 month fixed term opportunity for a Self-Insurance Administrative Assistant to join the Health & Safety team. **So, what does this opportunity look like? Well for the most part you will be busy**: You will be...