Collections Officer

7 months ago


South Brisbane, Australia Hudson Australia Full time

We are seeking a diligent and proactive Collections Officer to join our client's team. The Collections Officer will be responsible for managing overdue accounts and ensuring timely payment from customers while maintaining positive relationships.

**Key Responsibilities**:

- Investigating and resolving any discrepancies or disputes related to billing and payments.
- Updating customer account information and payment statuses accurately in the database.
- Monitoring payment arrangements and following up on missed payments promptly.
- Providing excellent customer service by addressing customer inquiries and concerns professionally and empathetically.
- Collaborating with internal teams, including sales and finance, to resolve issues and improve collection processes.
- Generating reports on collection activities and account statuses for management review.
- Adhering to company policies and legal requirements regarding debt collection practices and consumer rights.

**Qualifications**:

- Proven experience in collections or a similar role.
- Excellent communication and negotiation skills.
- Strong attention to detail and accuracy in data entry.
- Ability to work independently and prioritise tasks effectively.
- Proficiency in using collection software and MS Office suite.
- Knowledge of relevant laws and regulations governing debt collection is preferred.


  • Collections Officer

    5 months ago


    South Brisbane, Australia Hudson Australia Full time

    **Based in Toowong, this is an 8-week contract position with the possibility for extension or permanency. **About the role**: - Location: Toowong - onsite carpark available. - Full time 37.5 hours per week Monday to Friday 8:00 AM to 04:00 PM (Potential to work 30 hours part time however the preference is for Full Time). - Working Arrangements: 100% in...

  • Collections Officer

    5 months ago


    Brisbane, Australia KBH Solutions Full time

    salary on offer of $34 per hour plus Super - ASAP Start -Contract position with potential permanent placement - West End - Parking Leading national company are seeking Collections/Customer Service officers to manage collections for their business clients. The role is based in the office in West End working with a great team. The roster available is 7am to...

  • Collections Officer

    2 months ago


    Brisbane, Australia Hudson Australia Full time

    Are you passionate about helping customers while ensuring financial responsibilities are met? This company prides themselves on balancing customer care with effective collections, and we are seeking someone with experience in similar roles to join our growing team. In this role, you will be crucial in managing overdue accounts, maintaining a professional...

  • Collections Officer

    5 months ago


    Brisbane, Australia ScotPac Full time

    Banking & Finance Credit & Collections We're on the look out for a Collections Officer to join our Brisbane team and help give our clients every chance of success. This would be the ideal role for someone who has extensive experience in Debt Recovery and Collections calls, is customer service orientated and is looking for a change. Our Purpose We are on...

  • Collections Officer

    2 months ago


    Brisbane City, Australia Flexhive Full time

    Are you passionate about helping customers while ensuring financial responsibilities are met? This company prides themselves on balancing customer care with effective collections, and we are seeking someone with experience in similar roles to join our growing team.In this role, you will be crucial in managing overdue accounts, maintaining a professional and...

  • Collections Officer

    5 months ago


    Brisbane, Australia Hudson Australia Full time

    **Based in Toowong, this is an 8-week contract position with the possibility for extension or permanency.** **About the role**: - Location: Toowong. - Full time 37.5 hours per week Monday to Friday 8:00 AM to 04:00 PM (Potential to work 30 hours part time however the preference is for Full Time). - Working Arrangements: 100% in office due to the nature of...


  • Brisbane, Australia KBH Solutions Full time

    Attractive Salary on Offer - Close to Public Transport - Milton Location / Hybrid Working from Home (3days) and Office - Strong Excel Skills required Credit / Collections Officer required for leading company based in City Fringe (Close to Public Transport). This is a busy customer service /collections role that requires a proactive positive attitude and a...


  • Brisbane, Australia KBH Solutions Full time

    Attractive Salary - Milton Location / Split Working from Home and Office - Leading Company Credit / Customer Service / Collections Officer required for leading company based in City Fringe (Close to Public Transport). This is a busy customer service /collections role that requires a proactive positive attitude and a strong work ethic. Your strong...


  • Brisbane, Queensland, Australia KBH Solutions Full time

    KBH Solutions is seeking a skilled Collections Officer to join their team. This role is based in West End, where you will work closely with colleagues to manage collections for business clients.Key Responsibilities:Negotiate payments of outstanding debts and develop suitable payment plans in a professional manner.Update customer information and maintain...

  • Collections Officer

    5 months ago


    Brisbane Central Business District, Australia Mane Consulting Full time

    Permanent - Brisbane CBD, Queensland - Posted 2 hours ago - AU$58000.00 - AU$65000.00 per annum + + Super USD / Year - Salary: AU$58000.00 - AU$65000.00 per annum + + Super **Location**: Queensland, Australia **Position**: Collections Officer **Type**: Full-Time **Immediate Start** cWe’re seeking someone who is empathetic, possesses excellent customer...

  • Collections Officer

    5 months ago


    Brisbane, Australia ScotPac Full time

    Banking & Finance Credit & Collections We’re on the look out for a customer services or collections superstar to join our Asset Finance Collections team. Our Purpose We are on a big journey at ScotPac pushing the boundaries of SME lending. We started our journey over 30 years ago with a very relationship focused approach helping the SME market with...


  • Brisbane, Australia National Heavy Vehicle Regulator Full time

    **About the role** As Intelligence Collection Officer, you will be a critical point of contact for the collection of intelligence from external sources, including the general public and heavy vehicle operators and companies. At a high level, you will be responsible for taking end-to-end phone calls through a confidential calling line, with no escalation...


  • Brisbane, Australia Sharp & Carter Full time

    Full-time opportunity - Brisbane Western suburbs | On-site parking - Close-knit team culture | Supportive and collaborative team **The position** This role allows you to work in a thriving team while offering you a challenging yet rewarding opportunity. You will be responsible for building and maintaining lasting relationships with customers while chasing...


  • Brisbane, Australia Sharp & Carter Full time

    Brisbane Western suburbs | On-site parking - Close-knit team culture | Supportive and collaborative team - Full-time opportunity **The position** This role allows you to work in a thriving team while offering you a challenging yet rewarding opportunity. You will be responsible for building and maintaining lasting relationships with customers while chasing...

  • Collections Officer

    5 months ago


    Brisbane, Australia Hudson Australia Full time

    **Key Responsibilities** - Instructing mercantile and collection agencies on asset and debt recovery - Meet individual and team key performance indicators - Negotiate solutions with customers and third parties - Stakeholder management - Data integrity and process management **Key Experience and Requirements** - Previous experience in collections essential -...


  • Brisbane, Australia NEXTDC Full time

    **Company Description** At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. We are an exciting ASX 100-listed technology company,...


  • South Melbourne, Australia Sumo Full time

    $65,000 Salery Package + $2,000 upon completing probation + Lucrative Bonus and Commissions **Ignite Your Career with Sumo: Australia’s Fastest-Growing Energy Retailer** Join the energetic, forward-thinking team at Sumo, a utility retailer that thrives on high performance, hustling, and absolute integrity. Be a part of a movement that shapes the future...


  • Brisbane, Queensland, Australia Flexhive Full time

    About the RoleWe are seeking a skilled Collections Officer to join our team at Flexhive. As a Collections Officer, you will play a crucial role in managing overdue accounts, maintaining a professional and empathetic approach to customer interactions.Your ability to connect with customers and negotiate favourable outcomes for both parties will be key to your...

  • Collections Officer

    1 month ago


    Brisbane, Australia Great Southern Bank Full time

    **You’ll make an impact by**: - Regularly contact and negotiate solutions with customers with diplomacy and compassion - Monitor, review and action accounts assigned to you - Identify hardship triggers and refer customers for a discussion with the Financial Assistance Team where indicated. **Do things differently with us** **To succeed in this role, you...

  • Commercial Credit

    5 months ago


    Brisbane, Australia SB Recruitment Pty Ltd Full time

    Work Monday to Friday and finish at 4pm daily - 1 day WFH flex available after probation - Friendly, approachable and supportive management with training provided **The Company..** Established over 20 years ago and listed as one of Australia’s Top 200 companies this respected organization has multiple divisions and has been consistently growing and...