Collections Officer Brisbane Cbd Financial Services
6 months ago
**The Company..**
Operating in Queensland for nearly 15 years, this finance institution has been dedicated to improving the welfare of Australians. They provide a range of loans for both individuals and businesses. The business division specializes in delivering financing solutions for assets to organizations all over Australia, regardless of their scale. Given their expansion, the company is actively searching for committed and seasoned Collections Officers support their customers in clearing their arrears balance. The company places significant emphasis on fostering a culture of accountability, ensuring consistent team support, and upholding elevated standards of professionalism. They also ensure that their staff benefit from accessible and supportive senior management who are devoted to encouraging career progression and professional development.
**The Job.**
Reporting through to the Collections Team Leader, you will be responsible for the following duties:
- Collection of overdue consumer & commercial accounts which are over 60 days in arrears.
- Negotiating and monitoring payment arrangements.
- Utilising various avenues to conduct skip tracing where necessary.
- Liaising with various internal & external stakeholders to solve client queries.
- Please note, hours for this role are Monday - Friday, 7.30am - 6pm rotating roster (changes occurring every four weeks)._
**You..**
To be successful in this role, you must have experience in the below areas and possess the following personal qualities:
- Minimum 12 months experience working as a Collections Officer within the financial services industry.
- Excellent written & verbal communication skills with the ability to build rapport easily.
- Strong negotiation skills and a keen desire to collaborate with clients to arrive at a successful outcome.
***
**How to apply..**
SCR-sarah-bolster
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