Collections and Hardship Officer

Collection & hardship job, located in South East QLD, offering a competitive salary & working environment **Your new company** Join a reputable organisation who are committed to providing the best service and assistance to new and existing customers. With an established brand in the market, you will get to work for a company that is eager to shake things...

**You’ll make an impact by**: - Regularly contact and negotiate solutions with customers with diplomacy and compassion - Monitor, review and action accounts assigned to you - Identify hardship triggers and refer customers for a discussion with the Financial Assistance Team where indicated. **Do things differently with us** **To succeed in this role, you...

Contact Centre Role - Temporary Role - Perm Opportunity - Full Time hours - Mon-Friday - $37.78 p/hr **Your new company** This position is with an Australian Big 4 Bank, based at their Brisbane contact centre in their Financial Hardships team. **Your new role** The primary responsibility of the Consultant is to take inbound calls and initiate outbound...

**Location**: Brisbane CBD - Hybrid role. - **Rate**: $43.71 p/h incl. Super - **Work Pattern**: Working on a roster between 8am-6pm hours - **Start Dates**: January 2025 - **Duration**: Permanent **We are looking to connect with experienced Customer Service professionals who are interested in being part of a high-performing, customer-focused and passionate...

We are seeking a diligent and proactive Collections Officer to join our client's team. The Collections Officer will be responsible for managing overdue accounts and ensuring timely payment from customers while maintaining positive relationships. **Key Responsibilities**: - Investigating and resolving any discrepancies or disputes related to billing and...

salary on offer of $34 per hour plus Super - ASAP Start -Contract position with potential permanent placement - West End - Parking Leading national company are seeking Collections/Customer Service officers to manage collections for their business clients. The role is based in the office in West End working with a great team. The roster available is 7am to...

Are you passionate about helping customers while ensuring financial responsibilities are met? This company prides themselves on balancing customer care with effective collections, and we are seeking someone with experience in similar roles to join our growing team. In this role, you will be crucial in managing overdue accounts, maintaining a professional...

Banking & Finance Credit & Collections We're on the look out for a Collections Officer to join our Brisbane team and help give our clients every chance of success. This would be the ideal role for someone who has extensive experience in Debt Recovery and Collections calls, is customer service orientated and is looking for a change. Our Purpose We are on...

Salary on offer up to $60K plus Super plus Bonuses - City Fringe - Close to public transport - Great team culture - Growing company You must be able to work a rotating shift between the hours of 7am to 7pm Monday to Thursday, with a 4pm finish on Friday. The Role: - Responding to inbound and outbound calls - Managing online customer service request -...

**Based in Toowong, this is an 8-week contract position with the possibility for extension or permanency.** **About the role**: - Location: Toowong. - Full time 37.5 hours per week Monday to Friday 8:00 AM to 04:00 PM (Potential to work 30 hours part time however the preference is for Full Time). - Working Arrangements: 100% in office due to the nature of...

Attractive Salary on Offer - Close to Public Transport - Milton Location / Hybrid Working from Home (3days) and Office - Strong Excel Skills required Credit / Collections Officer required for leading company based in City Fringe (Close to Public Transport). This is a busy customer service /collections role that requires a proactive positive attitude and a...

Attractive Salary - Milton Location / Split Working from Home and Office - Leading Company Credit / Customer Service / Collections Officer required for leading company based in City Fringe (Close to Public Transport). This is a busy customer service /collections role that requires a proactive positive attitude and a strong work ethic. Your strong...

About UsAt Bank of Queensland, we're dedicated to providing a genuine alternative to Australian financial services. Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist) share a common goal – to build social capital through banking.We foster a workspace that values and leverages difference, creating new...

Permanent - Brisbane CBD, Queensland - Posted 2 hours ago - AU$58000.00 - AU$65000.00 per annum + + Super USD / Year - Salary: AU$58000.00 - AU$65000.00 per annum + + Super **Location**: Queensland, Australia **Position**: Collections Officer **Type**: Full-Time **Immediate Start** cWe’re seeking someone who is empathetic, possesses excellent customer...

The primary purpose of the role is to perform a range of archival duties, including the arrangement and description of public records, improving discoverability, growing QSA's collection, facilitating access and providing reference and file issue services. You will work in a diverse team and engage with a range of internal and external stakeholders. **In...

Banking & Finance Credit & Collections We’re on the look out for a customer services or collections superstar to join our Asset Finance Collections team. Our Purpose We are on a big journey at ScotPac pushing the boundaries of SME lending. We started our journey over 30 years ago with a very relationship focused approach helping the SME market with...

Banking & Finance Credit & Collections We’re on the look out for a customer services or collections superstar to join our Asset Finance Collections team. Please note this is a 12-month contract opportunity Our Purpose We are on a big journey at ScotPac pushing the boundaries of SME lending. We started our journey over 30 years ago with a very...

**Based in Toowong, this is an 8-week contract position with the possibility for extension or permanency. **About the role**: - Location: Toowong - onsite carpark available. - Full time 37.5 hours per week Monday to Friday 8:00 AM to 04:00 PM (Potential to work 30 hours part time however the preference is for Full Time). - Working Arrangements: 100% in...

**About the role** As Intelligence Collection Officer, you will be a critical point of contact for the collection of intelligence from external sources, including the general public and heavy vehicle operators and companies. At a high level, you will be responsible for taking end-to-end phone calls through a confidential calling line, with no escalation...

Brisbane Western suburbs | On-site parking - Close-knit team culture | Supportive and collaborative team - Full-time opportunity **The position** This role allows you to work in a thriving team while offering you a challenging yet rewarding opportunity. You will be responsible for building and maintaining lasting relationships with customers while chasing...