Technology Support Officer
3 months ago
**Technology Support Officer**:
**Job no**: 499115
**Work type**: Permanent Full Time
**Classification**: Band 5 ($76,355- $86,617 pa)
**Categories**: Information Technology
**About the role**
**Work type: Permanent, full-time**
**Classification: Band 5 ($76,355 - $86,617)**
Key responsibilities include:
- Ensuring all help desk interactions are logged through the help desk software.
- Providing efficient and quality installation and support to maintain operational capability of desktop hardware and associated equipment in both an on-site and IT Help Desk environment.
- Maintaining and supporting mobility fleet and associated relevant technologies.
- Proactively cultivating and maintaining strong team relationships among colleagues on a formal and informal basis across all council functions.
- Participating in the out of hours support pool.
- Supporting and troubleshooting the tablet and smart phone fleet.
**About you**
To be successful in this role you will have high level customer service skills as well as understanding of computer architecture including hardware and networks.
Essential Experience:
- Tertiary qualification in computing or relevant discipline and relevant practical experience in an IT environment or lesser formal qualifications with substantial experience.
- Excellent working knowledge of Windows operating systems.
- Ability to effectively develop an understanding of the functions, processes, and procedures of Corporate Systems.
- Awareness of server roles and responsibilities.
- Ability to gain user confidence with hardware and software and establish a rapport with staff at all levels.
- A current Working with children check (employee).
**Child Safety Responsibilities**
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.
**Diversity and Inclusion**
**Create our future together at the City of Greater Geelong**
Join the City of Greater Geelong, a community-focused workplace on Wadawurrung Country. We deliver over 130 services to our growing population, striving to make our city a great place to live, work, and study. Our central location for Central Geelong-based employees is the Civic Precinct, Wurriki Nyal, a modern, sustainable, and inclusive workplace, along with our outreach locations.
**A career with us**
We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.
We offer:
- salary sacrificing and novated lease options
- cultural and ceremonial leave
- study leave
- paid parental leave (16 weeks primary and six weeks secondary) and superannuation payments on all 52 weeks primary parental leave
- IVF, surrogate and miscarriage bereavement leave
- training and career development opportunities
- a healthy and safe environment
- our employee wellbeing program
- corporate membership rates at Swim Sport and Leisure facilities
- unlimited access to LinkedIn Learning
**Applications and Enquiries**
- We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared._
**Advertised**: 21 Aug 2024 12:30 PM AUS Eastern Standard Time
**Applications close**: 28 Aug 2024 11:55 PM AUS Eastern Standard Time
-
Information Technology Officer
4 weeks ago
Geelong, Australia Department of Justice and Community Safety Full timeLocation: Geelong Job type: Full time Organisation: Department of Justice and Community Safety **Salary**: $76,817 - $93,275 Occupation: IT and Telecommunications Reference: DJCS/WPITO25 At the Department of Justice and Community Safety, we are looking for people who want to make a difference. People who take pride in their work. People who get things...
-
Aps3 Participant Support Officer
5 months ago
Geelong, Australia HAYS Full time18-MONTH, CUSTOMER SERVICE, FEDERAL GOV ASSIGNMENT **Your new company** Hays are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Western Victoria & Geelong. Our Federal Government Client is currently seeking an APS3 Participant...
-
Aps3 Participant Support Officer
5 months ago
Geelong, Australia HAYS Full timeFull time, Federal Government opportunity in the heart of Geelong! **Your new company** Hays are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Western Victoria & Geelong. My Federal Government Client located in Geelong VIC, is...
-
Recruitment Officer
5 months ago
Geelong, Australia Gateways Support Services Full timeBe part of a highly dynamic and collaborative environment - $70,000 - $75,000 (dependant of skill and experience) + Super + Salary Packagi - Free onsite parking **About us**: At Gateways, we all have one thing in common: the passion to support people with a disability and make every day better. The Gateways Support Services vision is to provide support for...
-
Aps4 Project Support Officer
6 months ago
Geelong, Australia HAYS Full timeFederal Government | 25 POSITIONS AVAILABLE | Work from home flexibility **Your new company** Hays Geelong are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong and Western Victoria. I am currently partnered with a Federal...
-
Aps5 Program Support Officer
5 months ago
Geelong, Australia HAYS Full timeFed Gov role with work from home flexibility! **Your new company** Hays are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Western Victoria & Geelong. My Federal Government Client is currently seeking an APS5 Program Support...
-
Information Technology Coordinator
4 weeks ago
Geelong, Australia Department of Justice and Community Safety Full timeLocation: Geelong Job type: Full time Organisation: Department of Justice and Community Safety **Salary**: $95,102 - $107,905 Occupation: IT and Telecommunications Reference: DJCS/WPITC25 At the Department of Justice and Community Safety, we are looking for people who want to make a difference. People who take pride in their work. People who get things...
-
Aps6 Program Support Officer
5 months ago
Geelong, Australia HAYS Full timeAPS6 Program Support Officer, Federal Government Opportunity | 12-Month Contract **Your new company** Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong. I am partnered with a Federal Government Agency, in the heart...
-
Technology Delivery Lead
6 months ago
Geelong, Australia City of Greater Geelong Full time**Technology Delivery Lead**: **Job no**: 498648 **Work type**: Permanent Full Time **Classification**: MSP **Categories**: Information Technology **About the role** We are seeking a dynamic and results-driven Technology Delivery Lead to join our team. In this role, you will play a pivotal role in leading the delivery of cutting-edge projects, leveraging...
-
Administration Support Officer, Finance and
3 months ago
Geelong, Australia Department of Justice and Community Safety Full timeUtilise your Administrative expertise to provide support and advice to Corrections Victoria - An Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service - VPS Grade 3: $76,817 - $93,274 plus superannuation. **About the Business Unit**: The Security and Intelligence Division is responsible for the...
-
Ict Infrastructure Support Officer
6 months ago
Geelong, Australia The Gordon Full time$92,682 to $105,233 p.a. plus Superannuation - Full Time Ongoing - For further details contact Darren Firth on 0418 330 974 To be successful in this role, you need a degree, diploma or other approved tertiary qualification in Computer Systems or Information Technology, together with extensive experience in the ICT area, including skills in the following: -...
-
Pre School Field Officer
5 months ago
Geelong, Australia Gateways Support Services Full timeBuild Kindergarten program access and participation capacity, for children with - Flexible part time role (0.6 3 days/week), based in North Geelong - $57.45-$58.64 + super per hour (dependent on experience) - Build Kindergarten program access and participation capacity, for children with additional needs - Flexible part time role (0.6 3 days/week), based in...
-
Kindergarten Inclusion Support
6 months ago
Geelong, Australia Gateways Support Services Full timeRecruitment, rostering, induction and support of Kindergarten Assistants - Strong administration and database skills required - Salary packaging options to increase take-home pay At Gateways, we're not just a team, we're a vibrant community of individuals with diverse interests and talents. Our staff includes mountain riders, comedians, skiers, surfers,...
-
Client Services Support Officer
3 weeks ago
Geelong, Australia Department of Justice and Community Safety Full time**Join Victoria's brand-new **correctional facility** in an ongoing full-time role*** - **Deliver **essential services **support** to** operational teams and prisoners**across** Western Plains** - **Experience a dynamic and innovative workplace*** - **Multiple positions available*** Western Plains Correctional Centre (Western Plains) is Victoria's newest...
-
Administration Officer
6 months ago
Geelong, Australia HAYS Full timePermanent ongoing, full time opportunity in Geelong ! **Your new company** Hays are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Western Victoria & Geelong. I am currently partnered with a Processing & Exporting company, who...
-
Support for Carer's Officer
3 months ago
Geelong, Australia genU Full timeLocation: Support Hub- Brand: Community, Residential & Pathways- Date Posted: 21 Aug 2024**Support for Carer’s Officer** - Job No**:1248**: - Location**:Geelong**: - Classification**: Level 3 - Social, Community, Home Care and Disability Services Industry Award 2010.**: - Employment Status**:Part-Time - 0.6FTE Fixed Term (12 months)** **Hey You!** Are...
-
Food Technology Support
2 weeks ago
Geelong, Australia Schools (Government) Full timeLocation: Geelong Job type: Part time / From 28/01/2025 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Other Reference: 1451219 **Location Profile**: Brauer College is a large co-educational secondary school with a population of approximately 850 students offering an extensive academic and co-curricular program. At a...
-
Desktop Support Officer
2 weeks ago
North Geelong, Australia Centorrino Technologies Full timeJoin Centorrino Technologies: Innovate, Grow, and Thrive with Us!At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not...
-
Client Services Support Officer
3 weeks ago
Geelong, Australia Department of Justice and Community Safety Full timeLocation: Geelong Job type: Full time Organisation: Department of Justice and Community Safety **Salary**: $58,539 - $75,175 Occupation: Administration/Secretarial Reference: DJCS/1829481 At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get...
-
Logistics Support Officer
5 months ago
Geelong, Australia HAYS Full timeA fantastic opportunity for an experienced logistics and admin professional for a 6-month full-time contract **Your new company** Hays is partnered with a dedicated, long-standing and passionate global leader in the agricultural industry. With a multifaceted mission, they support and collaborate with farmers, alcohol crafters and food companies to create...