Ndis Service Delivery and Intake Manager

5 months ago


Castle Hill, Australia My Home Living Care Pty Ltd Full time

**About Us**

Established since 2009, My Home Living Care (MHLC), is a registered NDIS provider, specialising in home and community care support.

We are dedicated to providing quality care and support services that are person-centred, culturally appropriate, and responsive to our customer’s home and community needs.

**About the Role**

As a NDIS Service Delivery & Intake Officer, your role is to process intake documentation for NDIS participants, care planning and ongoing service delivery. You are a central point of contact for NDIS participants, their family members, support workers and all other stakeholders. This role can be based in our Castle Hill office or in Forresters Beach / Central Coast.

**Responsibilities**
- Coordinate clients’ referrals, assessments, onboarding, care plannings and ongoing service delivery
- Handle NDIS SIL/SDA enquiries, conduct assessments and onboarding process
- Actively promote core support services to prospective NDIS Participants
- Create and continuously develop relationships among Participants, their family members, Support Workers and all other stakeholders
- Forecast and monitor individual participant’s budget to ensure appropriate support delivery within the budget
- Provide accurate case notes and progress reports that reflect forward planning in line with the participant's NDIS plan
- Lead the Support Worker teams to provide responsive and person-centered services

**Requirements**:

- Extensive disability sector experience including in the SIL/SDA space
- Good knowledge of the NDIS rules and the NDIS Quality and Safeguards Framework
- Positive, patient and a passion for helping others
- Excellent communication and interpersonal skills
- Strong organizational, time management & problem-solving skills
- Ability to handle sensitive and confidential information with professionalism and discretion
- Demonstrated ability to work Independently and within a team.
- Relevant qualifications or certifications in disability supports or related fields.
- Understanding of the NDIS including the legislation, relevant policies & procedures.

Pay: From $65,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor Degree (preferred)

Licence/Certification:

- Drivers Licence and Roadworthy Vehicle (preferred)

Work Location: In person



  • Currans Hill, Australia Inspire Health and Wellness Centre Pty Ltd Full time

    **About Us**: Inspire Health & Wellness Centre is not just a service provider; we are a community committed to fostering a positive workplace environment. We pride ourselves on cultivating a supportive and inclusive culture that celebrates diversity, including neurodiversity. At Inspire Health & Wellness Centre, we believe in embracing the unique strengths...


  • Currans Hill, Australia Inspire Health and Wellness Centre Pty Ltd Full time

    **About Us**: Inspire Health & Wellness Centre is not just a service provider; we are a community committed to fostering a positive workplace environment. We pride ourselves on cultivating a supportive and inclusive culture that celebrates diversity, including neurodiversity. At Inspire Health & Wellness Centre, we believe in embracing the unique strengths...


  • Castle Hill, Australia My Home Living Care Pty Ltd Full time

    **About Us** Established since 2009, My Home Living Care (MHLC), is a registered NDIS provider, specialising in home and community care support. We are dedicated to providing quality care and support services that are person-centred, culturally appropriate, and responsive to our customer’s home and community needs. **About the Role**: As a Support...

  • Intake Officer

    2 weeks ago


    Castle Hill, Australia Respect Aged Care Full time

    DescriptionOur team is searching for an Intake Officer - Home Care who is passionate about delivering exceptional service and fostering meaningful relationships with our valued clients in Sydney.Who we are:As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is...


  • Castle Hill, Australia MyIntegra Full time

    If you have deep empathy and like to go above and beyond to help people living with Disability, this might be the role for you! Join our Sydney team to make a positive difference and grow your career with: - Ongoing training and professional development opportunities - Unparalleled career growth with opportunities at MyIntegra, our parent company APM or...

  • Intake Worker

    3 weeks ago


    Box Hill, Australia Eastern Health Full time

    **Title**:Intake Worker**: - Location: Box Hill, VIC, AU, 3128- Job Posting Date: 6 Nov 2024Do you work for Eastern Health currently? If so, please log in to Eastern Health Careers Employee Login using your network login details to see the full range of jobs available to you **Intake Worker** - Permanent Part Time | Experience work-life balance - Box Hill...

  • Client Intake

    3 months ago


    Cannon Hill, Australia Endeavour Foundation Full time

    **Who are #teampossible?** At Endeavour Foundation we have been committed to helping people with disabilities for over 70 years. Our purpose is straight forward, to turn possibilities into reality. Our commitment extends to creating an inclusive culture, fostering employee growth, learning and optimal performance. When you join our team, you are...

  • Client Intake

    2 months ago


    Cannon Hill, Australia Endeavour Foundation Full time

    **Who are #teampossible?** At Endeavour Foundation we have been committed to helping people with disabilities for over 70 years. Our purpose is straight forward, to turn possibilities into reality. Our commitment extends to creating an inclusive culture, fostering employee growth, learning and optimal performance. When you join our team, you are...

  • Intake Specialist

    2 weeks ago


    Box Hill North, Victoria, Australia Eastern Health Full time

    About the RoleThe Intake Worker position at Eastern Health is a vital part of our Alcohol and Drug Services team. This role requires a qualified and experienced professional to work closely with our statewide screening and referral service and other treatment providers to facilitate client intake, triage, and referral to treatment.This is a critical entry...


  • Castle Hill, Australia MyIntegra Full time

    **About the Role** At MyIntegra, the Admin Assistant organizes and coordinates support for NDIS participants referred to MyIntegra for Support Coordination services and will help to improve their lives and assist them in achieving their goals. Your key responsibilities as an Admin includes: - Initiating, executing, and completing intake and onboarding...

  • AOD Intake Specialist

    3 weeks ago


    Box Hill North, Victoria, Australia Eastern Health Full time

    About the RoleThe Eastern Consortia of Alcohol and Drug Services' (ECADS) Intake service is an essential entry point into the Victorian AOD service system, supporting the movement of existing AOD clients through the system. As an Intake Worker, you will be part of a team collaborating closely with the statewide screening and referral service and other...


  • Castle Hill, Australia MyIntegra Full time

    **About the Role** At MyIntegra, the Admin Assistant organizes and coordinates support for NDIS participants referred to MyIntegra for Support Coordination services and help improve their lives and assist them in achieving their goals. Your key responsibilities as an Admin includes: - Initiating, executing, and completing intake and onboarding tasks -...


  • Box Hill North, Victoria, Australia Eastern Health Full time

    We are seeking a highly skilled Intake Worker to join our team at Eastern Health.This is a permanent part-time opportunity with flexible working hours, allowing for a great work-life balance.The role is based in Box Hill, close to public transport, cafes, and shops, making it easily accessible by car or on foot.About the Role:The Eastern Consortia of Alcohol...


  • Box Hill North, Victoria, Australia Eastern Health Full time

    About the RoleThe Eastern Consortia of Alcohol and Drug Services' (ECADS) Intake Service is a critical entry point into the Victorian AOD service system, supporting the movement of existing AOD clients through the system.As an Intake Worker, you will be part of a team working closely with the statewide screening and referral service and other treatment...

  • Ndis Coordinator

    5 months ago


    Cannon Hill, Australia Endeavour Foundation Full time

    At Endeavour Foundation we have been committed to helping people with disabilities for over 70 years. Our purpose is straight forward, to turn possibilities into reality. Our commitment extends to creating an inclusive culture, fostering employee growth, learning and optimal performance. When you join our team, you are contributing to support individuals...

  • Delivery Driver

    4 weeks ago


    Castle Hill, New South Wales, Australia Reece Group Full time

    About the RoleWe are seeking a skilled Delivery Driver to join our team at Reece Plumbing. As a key member of our warehouse and delivery team, you will be responsible for picking and packing orders, loading delivery vehicles, and delivering goods in a safe and timely manner.Your Key ResponsibilitiesPick orders and load delivery vehiclesDeliver goods in a...


  • Box Hill, Australia Epworth Healthcare Full time

    In this Full-time role, based in Box Hill, you will be responsible for the end to end process of patient admission and ensure this is managed effectively and efficiently. You will be part of the Patient Services team and report to the Operations Manager. **You will make an impact by**: - Leading and modelling an environment that is focused on customer...


  • Box Hill, Australia Seven angels Full time

    About Us Seven Angels Care and Support Services is a registered NDIS service provider, dedicated to empowering individuals with disabilities to live independent, fulfilling lives. We offer a supportive and inclusive environment, working closely with our participants to help them achieve their personal goals. We are now expanding and looking for a...

  • Care Manager

    3 weeks ago


    Castle Hill, Australia The myHomecare Group Full time

    At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative, and...


  • Castle Hill, Australia Lavender Disability and Mental Health Service Full time

    **Job description** We are looking for a mature male support worker (participant preference) to fill out shifts for participant located in Lalor Park area. The working hours are 3-4 hours per shift, evening time potentially workers can pick up to 15 hours per week, Experience working with conditions such as mental health, autism spectrum disorders, ADHD are...