Intake and Administration Officer

2 weeks ago


Currans Hill, Australia Inspire Health and Wellness Centre Pty Ltd Full time

**About Us**:
Inspire Health & Wellness Centre is not just a service provider; we are a community committed to fostering a positive workplace environment. We pride ourselves on cultivating a supportive and inclusive culture that celebrates diversity, including neurodiversity. At Inspire Health & Wellness Centre, we believe in embracing the unique strengths and perspectives of every team member, creating a space where everyone feels valued and respected. Join us in a workplace that is not only dedicated to promoting health and wellness but also to nurturing a positive and affirming atmosphere for all.

**Purpose of Position**:
The Intake and Administration Officer plays a pivotal role in our organization, serving as the primary point of contact for participant inquiries and facilitating the intake process efficiently. This role involves managing administration tasks for NDIS programs and self-funded participants, ensuring seamless coordination and delivery of services. This role will be job shared with the current administration officer, days of work will be Thursday & Friday

**Key Responsibilities**:

- Process payments, Medicare, and Private Health Insurance claims accurately and efficiently.
- Liaise with Allied Health Professionals to facilitate smooth transitions for participants.
- Assist participants in developing service agreements and ensure timely updates.
- Manage NDIS Portal and client plan administration, including service bookings and claims processing.
- Provide regular finance reports to senior management.
- Maintain accurate participant databases and conduct file audits as needed.
- Actively promote our services and engage with potential participants and external stakeholders.
- Foster collaborative relationships with other service providers and contribute to the development of relevant group activities.

**Key Selection Criteria**:

- Tertiary qualification in administration, finance, or commerce (Cert IV or greater).
- Excellent communication, organizational, and customer service skills.
- Ability to work with diverse populations and backgrounds.
- Strong self-management skills and the ability to work effectively in a team.

**KPIs**:

- Respond to all initial inquiries within 1 business day.
- Action all requests for support within 2 working days.
- Maintain a professional atmosphere for all inquiries.
- Complete all reporting accurately and within defined deadlines.
- Adhere to Inspire Health & Wellness Centre's Policies and Procedures.

**Other Requirements**:

- Working with Children Check.
- NDIS Workers Check.
- Police Check (including international check if applicable).
- Experience in accounts, finance, or relevant role.
- Experience with NDIS administration.

**Job Type**: Part-time

**Salary**: $35.00 - $45.00 per hour

Expected hours: 16 per week

Schedule:

- 8 hour shift
- Day shift
- No weekends

**Experience**:

- Microsoft Office: 1 year (preferred)
- Administration: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person



  • Currans Hill, Australia Inspire Health and Wellness Centre Pty Ltd Full time

    **About Us**: Inspire Health & Wellness Centre is not just a service provider; we are a community committed to fostering a positive workplace environment. We pride ourselves on cultivating a supportive and inclusive culture that celebrates diversity, including neurodiversity. At Inspire Health & Wellness Centre, we believe in embracing the unique strengths...


  • Currans Hill, New South Wales, Australia Inspire Health and Wellness Centre Pty Ltd Full time

    About Us:Inspire Health & Wellness Centre is not just a service provider; we are a community committed to fostering a positive workplace environment. We pride ourselves on cultivating a supportive and inclusive culture that celebrates diversity, including neurodiversity. At Inspire Health & Wellness Centre, we believe in embracing the unique strengths and...

  • Intake Officer

    2 weeks ago


    Notting Hill, Australia MyCareer Hub Full time

    Full-Time Position - $60,000 to $70,000 - Based in Notting Hill **HCP & NDIS Intake Officer** - **$ 60,000 to $70,000**: - An immediate start - Attractive benefits - Up to $1000 upskilling support **About our client** Our client is a national government-approve service provider of Home Care Packages (HCP) and the National Disability Insurance Scheme...

  • Intake officer

    1 week ago


    The Hill, Australia Manpower Australia Full time

    Position PurposeOur client, a leading provider who is devoted to worker's wellbeing, require an intake officer for their Newcastle location. The intake officer will be the first point of contact for the Employee Assistance Program (EAP) clients, and to take down their information, allocate a counsellor and book in first appointments.Responsibilities:Answer...

  • Intake Worker

    3 weeks ago


    Summer Hill, Australia Anglicare Full time

    Anglicare **Location**:Summer Hill, NSW **Date advertised**: 31st August 2023 **Job Type**:Part time, Temporary/Contract **Closing Date**:30 September 2023 **Intake Worker - Emotional Wellbeing for Older Persons (EWOP) Central and Eastern Sydney Primary Health Network (CESPHN)** - Do you have a passion to work with Older People? - Are you looking for a...


  • Castle Hill, Australia My Home Living Care Pty Ltd Full time

    **About Us** Established since 2009, My Home Living Care (MHLC), is a registered NDIS provider, specialising in home and community care support. We are dedicated to providing quality care and support services that are person-centred, culturally appropriate, and responsive to our customer’s home and community needs. **About the Role** As a NDIS Service...


  • Notting Hill, Australia Labour Hire and Recruitment Full time

    Provide administration and clerical support in a timely, accurate manner - Respond to incoming calls and direct calls to the appropriate representative - Prioritise meetings and obligations as required **Administration Officer Required** **Dandenong. $27.21 p/h** Our client require a highly experienced administration officer to support business operations...


  • Castle Hill, New South Wales, Australia Grace Children's Therapy Full time

    We are a busy children's therapy practice and looking for a casual administration support officer to join our paediatric practice. The position has the potential to progress to a permanent part-time the role in the future.The successful applicant will work as an important member of the team by providing administrative support to our friendly therapy team and...


  • Castle Hill, Australia Grace Children's Therapy Full time

    We are a busy children's therapy practice and looking for a permanent part-time administration support officer to join our paediatric practice. The successful applicant will work as an important member of the team by providing administrative support to our friendly therapy team and assisting with coordinating our client appointments, processing transactions,...


  • Box Hill, Australia Department of Families, Fairness and Housing Full time

    THE ROLE The Administration Officer provides assistance to the Child Protection program and will be responsible for a range of key tasks from preparation of high-level correspondence, complaint management, diary management, meeting preparation, minute taking, coordination and management of a range of secretariat and administrative support functions....


  • Castle Hill, Australia MyIntegra Full time

    **About the Role** At MyIntegra, the Admin Assistant organizes and coordinates support for NDIS participants referred to MyIntegra for Support Coordination services and help improve their lives and assist them in achieving their goals. Your key responsibilities as an Admin includes: - Initiating, executing, and completing intake and onboarding tasks -...


  • Castle Hill, Australia MyIntegra Full time

    **About the Role** At MyIntegra, the Admin Assistant organizes and coordinates support for NDIS participants referred to MyIntegra for Support Coordination services and will help to improve their lives and assist them in achieving their goals. Your key responsibilities as an Admin includes: - Initiating, executing, and completing intake and onboarding...


  • Broken Hill, New South Wales, Australia NSW Department of Communities and Justice Full time

    About the role Provide direct supervision and care to young people from diverse and challenging backgrounds who are temporarily being held in custody in the police cells at Broken Hill Police Station Escort young people in their trips to court and/or Youth Justice Centres and gather information to share with the relevant authorities On-call casual...


  • Box Hill North, Victoria, Australia Department of Families, Fairness and Housing Full time

    THE ROLEThe Administration Officer provides assistance to the Child Protection program and will be responsible for a range of key tasks from preparation of high-level correspondence, complaint management, diary management, meeting preparation, minute taking, coordination and management of a range of secretariat and administrative support functions....


  • Castle Hill, Australia Anglicare Full time

    Maximum term Full Time – based in Norwest Business Park! Flexible working arrangements included! Work with purpose - not just another Intake role! Have you been searching for your next purpose filled role? Come and join an organisation with over 160 years’ experience caring for people, including those in need. Join a diverse team of 4,000 hardworking...


  • Castle Hill, Australia Anglicare Full time

    Maximum term Full Time – based in Norwest Business Park! Flexible working arrangements included! Work with purpose - not just another Intake role! Have you been searching for your next purpose filled role? Come and join an organisation with over 160 years’ experience caring for people, including those in need. Join a diverse team of 4,000 hardworking...


  • Box Hill North, Victoria, Australia Department of Families, Fairness and Housing Full time

    THE ROLEThe Administration Officer is a position in each Orange Door location (Support and Safety Hub). The position will be involved in the day-to-day administration for the Hubs, as well as providing wide ranging secretariat and support functions. The position has key functions in supporting service access and the Hub workforce, as well as providing a...


  • Castle Hill, New South Wales, Australia Grace Children's Therapy Full time

    We are a busy children's therapy practice and looking for a permanent part-time administration support officer to join our paediatric practice. The successful applicant will work as an important member of the team by providing administrative support to our friendly therapy team and assisting with coordinating our client appointments, processing transactions,...

  • Casual Youth Officer

    1 month ago


    Broken Hill, Australia NSW Department of Communities and Justice Full time

    About the role Provide direct supervision and care to young people from diverse and challenging backgrounds who are temporarily being held in custody in the police cells at Broken Hill Police Station Escort young people in their trips to court and/or Youth Justice Centres and gather information to share with the relevant authorities On-call casual...

  • Casual Youth Officer

    3 weeks ago


    Broken Hill, Australia NSW Department of Communities and Justice Full time

    About the role Provide direct supervision and care to young people from diverse and challenging backgrounds who are temporarily being held in custody in the police cells at Broken Hill Police Station Escort young people in their trips to court and/or Youth Justice Centres and gather information to share with the relevant authorities On-call casual...