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Aps5 Internal Review

3 months ago

Parramatta, Australia Chandler Macleod Full time

**Location***
- Parramatta, New South Wales
- **Category***
- Office Support
- **Salary**
- $55.24 AUD - $55.24 AUD Hourly
- **Posted**
- 12-Feb-2024
- **Work type**
- Casual/Temp
- **Contact**
- Chloe Dye
- **Reference**
- BH-156981
-Chandler Macleod is currently recruiting for a **APS5 Internal Review Officer** to join a leading Federal Government Agency. This is on a 12-Month contract with potential for extension and based in **Parramatta.**

The APS5 Internal Review Officer is accountable under limited supervision to undertake moderately complex to complex work. Legislation, policies, procedures, standards, methodologies and precedents guide the position. It is a team membership position and where required, will perform work that involves team leadership responsibilities requiring the setting of priorities and allocating work to other lower-level team members within a team.
Responsibilities of the role include but are not limited to:

- Working with participants to gather information regarding the nature and context of review requests, informing participants and their representatives about decisions, reviews and the appeals process.
- Undertaking evidence-based decision making as prescribed in the act, rules, operational guidelines and policies.
- Monitoring and managing caseloads, ensuring internal reviews are completed within set timeframes.
- Contributing to quality improvement activities to enhance service delivery practice, processes and systems.