National B2B Manager

1 week ago

Hawthorn East, Australia Coles Group Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.

**About the role**

As the National B2B Manager, you will be responsible for overseeing and growing Coles’ B2B business, with a focus on achieving over 20% growth over the next four years. This is a key leadership role where you will manage the overall B2B strategy across the entire Coles business, with accountability for driving digital growth, sales, and profit.

**Your key responsibilities will include**
- Developing and executing the overall B2B strategy for Coles, ensuring alignment with broader company goals.
- Managing the end-to-end P&L for the B2B business, ensuring strong sales growth and profitability.
- Leading a national Business Development Manager team, driving performance and ensuring compliance with budgets across states.
- Establishing clear KPIs and performance structures for the BDM team to achieve growth targets.
- Managing all financial reporting for the B2B business, with a strong focus on accuracy and transparency.
- Building and nurturing key national merchandise and marketing relationships to drive business growth.
- Spearheading business innovation and product development, identifying opportunities for new offerings to meet customer needs.
- Leading website product development initiatives aimed at improving customer acquisition and retention.
- Taking ownership of all national tenders and driving successful outcomes for the business.
- Fostering a positive, high-performance culture within the national BDM team.
- Overseeing credit accounts, customer service teams, and operations to ensure seamless delivery of services.

**To be successful in this role, you will need to have**
- Proven experience in a senior B2B leadership role, ideally within a large, complex organisation.
- Strong track record of sales growth and P&L management.
- Exceptional leadership skills with experience managing cross-functional teams.
- Expertise in developing and implementing B2B strategies, including digital growth initiatives.
- Solid understanding of financial reporting, tender management, and national marketing partnerships.
- Ability to drive innovation, product development, and continuous improvement.
- A customer-centric approach, with a focus on driving satisfaction and retention.
- Excellent communication and stakeholder management skills.

**What’s in it for you?**:

- **
Flexible working options**:We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- ** Office perks**: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- ** Discounts**:Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- ** Reward through recognition**: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- ** Opportunities for learning and development**: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- ** Paid parental leave**: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- ** Investment in your future**:Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

**About the recruitment process**:
Job ID: 140974

Employment Type: Full time

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