Administration Officer

4 weeks ago

Maroochydore, Australia Carers QLD Full time

**Location**:

- Maroochydore

**Position Description**:
**You know who you are.**:
Your desire to change people’s lives. To use your skills and experience for something tangibly good.

But maybe you’re not in the right organisation.

Carers Queensland is the place where you can play an incredibly rewarding role in supporting people with disabilities, their families and the local community—in an environment that welcomes people from all walks of life.

**Work in a role that connects your heart and mind**:
Our **Sunshine Coast **team are seeking an **Administration Officer** to join their highly functioning Superstar Admin Team We are going through an exciting period of growth here at Carers Queensland and it's a perfect time to join us on our mission to make lives better for those with disabilities and their families.

This role will provide reception, administrative and scheduling support to the NDIS Local Area Coordination (LAC) Partner in the Community program team. You will provide information and support to participants, their families, and carers, operating as their first point of contact with the organisation.

We are seeking our new addition to the team aka our future star performer with the following skills: extremely high attention to detail, the ability to triage calls and work in a fast-paced environment whilst dealing with competing priorities, experience in dealing with the community, with the ability to pivot and provide exceptional support to the teams and bringing your superstar Excel skills to front of the queue - Sounds good right?

**What else can we tell you...**:
Some of your key responsibilities will include:

- Maintaining appropriate administrative records utilising our databases.
- Using the NDIA IT System to record appointments, notes, and actions to ensure the development and maintenance of accurate data.
- Scheduling participant contact and interviews.
- Providing general information in response to participant enquiries and refer to appropriate internal stakeholders when required.

**A rewarding role**:

- Full-Time contract with a high productive & fun team
- Attractive Remuneration Package of CSW2.1 - $60,394.50 per annum (plus superannuation)
- Excellent Not-for-Profit Tax Benefits + professional development
- Accrued Days Off
- An inclusive workplace culture with numerous diversity initiatives including holding ‘Rainbow Tick’ accreditation.
- A flexible and supportive work environment where your contribution is highly valued and where our organisational values of integrity, respect, diversity, empowerment, and adaptability are heavily integrated into our culture.

**Next step: Do you have the following...**:

- Awesome can-do-attitude with amazing skills that make an excel spreadsheet come to life?
- Demonstrated experience (min 3yrs experience) providing administrative & team support in a fast-paced environment? e.g. medical reception, call centres, child services, etc?
- High level of communication skills both written and verbal and the ability to build rapport and adapt skills according to the audience or target group involved?
- The skills & ability to triage and prioritise work tasks?
- Experience/knowledge at entering information into databases with a high level of accuracy and detail whilst adhering to Government reporting requirements?

**How to join the team?**:
1. Click the** 'Apply'** button on this page.

2. **Review the Position Description and Key Selection Criteria** (attached as one 'zip' file).

**APPLY NOW as we will interview as we go**:
**Could you be our next ADMIN SUPERSTAR??**:
**Applications close 27th March 2023 at 9am**

Carers Queensland encourages applicants to advise this information in their cover letter, so that we can meet the needs of each applicant. Carers Queensland actively seeks to employ people who reflect the diversity of our clients.

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