Sales Performance Analyst

3 months ago

Sydney, Australia Amex Full time

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Sales Analyst position is responsible for supporting the Sales performance management & analysis for the International Card Services (ICS) business across the Asia Pacific (APAC) region. The position is part of the Field Performance & Insights (FP&I) team and reports to FP&I APAC Sales Manager.

Key accountabilities include:
**Create Sales performance dashboard and analysis spanning all markets within the region. Expectations include**:

- Development and production of Sales performance reporting/dashboards
- Frequent modeling and deep dive analysis
- Ensuring dashboard quality and consistency
- Provide insights and recommendations to key stakeholders as required

**Supporting projects & processes in areas such as**:

- Supporting Global, International & Regional initiatives
- Supporting regional Sales planning & forecasting processes
- Annual individual and leader target setting
- Annual scorecard design & alignment
- Dashboard creation and maintenance

**Partnering with key stakeholders such as**:

- Senior Market leaders, business planners & analysts
- Analytics & Strategic Insights
- Amex technology teams
- Business Partners such as Incentive Design Governance, Global Services Group, ICS Centre of Excellence etc.
- Ensuring consistency, accuracy, and timeliness in all activities and compliance with American Express Information Security Standards

**Qualifications**
- Tertiary qualification required, Finance or Accounting ideal

**Required skills include**:

- Advanced Excel, PowerPoint
- Solid SQL base/experience (Python as a bonus)
- Tableau or Power BI
- Highly developed analytical and problem-solving skills are essential
- Attention to detail and commitment to quality are crucial
- Effective communication and presentation skills across all levels of the organization

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities

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