Business Development Officer

6 months ago

Adelaide Region SA, Australia Hostplus Full time

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- ** Job no**: XRNFT
- ** Category**: Product and Intermediary Distribution, Business Developmennt

**Acknowledgement of Country**:
Hostplus acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past, present and emerging.

**About us**:
At Hostplus, we passionately provide our over 1.7 million members with the best possible service; constantly looking for new ways to deliver better value while helping members get the most out of their super. We are inspired to help our members achieve greater security for their future and ensure they retire with dignity.

Your role at Hostplus will make a difference, whether you're in marketing, financial advice, operations or any of our other divisions - you'll be contributing to ensuring our members retire with the best possible outcomes, and what better feeling is there than knowing your role helps someone to retire with dignity and security?

**About the role**:
The Hostplus Intermediary Distribution team are accountable for building strong, commercial and long-term relationships and partnerships with the external financial adviser community and with allied strategic businesses and partners.

Recognising the enormous value that financial advisers have in supporting the retirement outcomes of our members, we aim to make it easier for externally licensed advisers to work with Hostplus.

As a Business Development Officer, you will be responsible for providing high level administrative and coordination support to the team’s business development function, while supporting engagement, growth, and retention of external distribution partners through servicing, supporting, fostering, and enhancing ongoing relationships across a range of intermediated distribution channels and partners.

Primary functions and key responsibilities include:

- Provide expert product, system and internal process guidance and training to distribution partners
- Build and maintain relationships with intermediary distribution partners (including their support staff) by supporting the Business Development Managers in onboarding and ongoing management of adviser relationships
- Provide ongoing personalised account management and support plans for nominated distribution partner relationships
- Work with product and marketing SMEs to ensure that adviser communications, collateral, website and other artefacts are up to date and fit for purpose
- Manage/Coordinate outgoing communications and events related to distribution partners
- Coordinate the production of weekly and monthly activity and KPI reporting
- Provide high-level, accurate administrative support, such as and including data entry, formatting, and compiling of documents, presentations, expenses and records management and assist with distribution partner reporting, as required.
- Assist and support third party advisories with products, systems, and client requests and escalations.
- Assist BDMs and intermediary distribution team with identification and conversion of opportunities for Hostplus growth
- Represent Hostplus at industry conferences, tradeshows, and other events as required.

**About you**:

- Have a sound understanding of the workings and operating models and practices of financial advisers and the broader intermediary environment
- Possess exceptional communication and interpersonal skills to build and maintain relationships with distribution partners, their support staff and internal stakeholders
- Take a detail-oriented approach and expertise in product guidance and training for exceptional partner support
- Display commitment to driving growth and implementing innovative strategies for streamlined processes and enhanced efficiency
- Own the ability to thrive in a dynamic, fast-paced environment and dedication to continuous learning
- Build strong and lasting relationships through the provision of exemplary customer service for all clients (internal & external)
- Consistently demonstrate effective time management, prioritisation, and organisational techniques

**Why work for us**:
Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future. We value diversity of thought and have an open and flexible workplace. Some industry leading benefits we offer include:

- 15% superannuation.
- Access to subsidised financial advice.
- Salary packaging.
- Flexible work arrangements.
- Excellent EBA based conditions eg: including generous, flex leave, paid parental leave, long service leave at 5 years, additional leave over Christmas shutdown.

**How do I apply?**

We are passionate about creating an inclusive workplace that promotes and values diversity. We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our

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