Front Office Coordinator

2 weeks ago

Brisbane, Australia 1300 Smiles Dentists Full time

Join our Exceptional Dental Team as a Front Office Coordinator at Strathpine Central Dental Centre

Are you an experienced dental professional with a passion for delivering exceptional patient care? We have an exciting opportunity for a Front Office Coordinator to join our dedicated team at Strathpine Central Dental Centre. If you thrive in a fast-paced environment, possess outstanding organisational skills, and have previous dental experience, we want to hear from you

As a Front Office Coordinator, you'll be the friendly face and voice of our dental practice. Your exceptional customer service skills, combined with your dental knowledge, will ensure that our patients receive a warm welcome and efficient support throughout their dental journey. You'll play a crucial role in ensuring the smooth operation of our practice and delivering an outstanding patient experience.

**What You'll Do**:

- Greet patients with a warm and welcoming demeanor, making them feel comfortable and at ease.
- Coordinate appointment scheduling and manage the dental practice calendar, ensuring optimal efficiency.
- Maintain accurate patient records, including updating personal information and treatment details.
- Handle patient inquiries, both in person and over the phone, providing exceptional customer service.
- Assist with financial processes, such as processing payments, managing insurance claims, and discussing treatment costs with patients.
- Collaborate with the dental team to ensure seamless communication and workflow between the front office and clinical areas.
- Contribute to the overall cleanliness and organisation of the reception area and front office.

**What You'll Bring**:

- Previous dental experience. You should be familiar with dental terminology, procedures, and general dental practice operations.
- Outstanding customer service skills, with the ability to empathise and communicate effectively with patients of all ages.
- Excellent organizational abilities and attention to detail, enabling you to manage multiple tasks simultaneously.
- Strong computer skills, including experience with dental practice management software.
- A friendly and positive attitude, even in high-pressure situations, to create a welcoming and supportive environment.
- Exceptional teamwork and collaboration skills, as you'll be working closely with both clinical and administrative staff.

**What We Offer**:

- A supportive and collaborative team environment that values your contributions and fosters professional growth.
- Competitive remuneration and benefits package commensurate with your skills and experience.
- Ongoing training and professional development opportunities to enhance your dental knowledge and advance your career.
- State-of-the-art dental facilities and technology, providing you with the tools needed to excel.
- The opportunity to work with a diverse patient population, contributing to their oral health and overall well-being.

**How to Apply**:
If you're ready to take the next step in your dental career and join our outstanding team at Strathpine Central Dental Centre, we invite you to apply
- Strathpine Central Dental Centre, proudly part of the Abano Healthcare Group_
- At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all._

**Job Details**:

- Brand- 1300 Smiles Dentists- Reference #- D1008- Posted on- 01 Feb 2024- Closes on- 28 Feb 2024 01:00- Location(s)- Brisbane- Expertise- Admin Coordinator- Job level(s)- 1-3 years- Work type(s)- Full Time

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