People Experience Coordinator

4 days ago

Melbourne, Australia Gentrack Full time

**The Company**

Gentrack provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Working with some of the world’s biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities for the sustainable era.

**Our Values and Culture**

Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet’s most precious resources, energy and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are:

- Respect for the planet
- Respect for our customers and
- Respect for each other

Gentrackers are a group of smart thinkers and dedicated doers, outside of work we are musicians, travel fanatics, artists, sailors, family folk, environmentalists, and sport lovers. We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful.

We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and the planet. Gentrackers continuously look for a better way and drive quality into everything they do.

This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack’s global aspirations by having the most talented people, an inspiring culture, and a people centric business.

**The Opportunity**

Gentrack APAC are currently hiring a **PX Coordinator**

The role of the PX Coordinator is to is to partner with the PX Team primarily in resourcing operational support, contract administration, learning coordination and all operational elements in the team.

This is a key team role with an opportunity to experience the range of people activities across a high growth organisation - and as such are on an exciting career pathway within People and Culture.

**The Specifics**

You will be responsible for supporting the team’s regional operations. The role is an end-to-end role, we are a hands-on team, and a team player attitude as well as excellent administration and coordination skills as well as high energy and positivity will see you succeed.

You will have the full support of the excellent PX Team to support and coach you in your role and whilst no day is the same, we would expect you to provide expertise in the following:

- Liaise closely with the Talent Business Partner, to manage the recruitment, interview and offer process to ensure a smooth transition from recruitment stage to employee induction and end of probation periods i.e., sending out offer letters and contracts and liaising with new joiners.
- Support with various ‘offer to joining’ & onboarding tasks & activities for the PX function, as a part of the Global employee onboarding process & framework.
- Responsible for security vetting during the onboarding process. (Others as a part of virtual onboarding).
- Manage and update the HRIS systems - maintaining our “golden source of data”
- Assist with reference checking.
- Leaver administration, to include removing from various systems, sending out exit surveys.
- Liaise directly with Payroll (Finance) to accurately manage and coordinate payroll queries
- Maintaining the E-Filing System to ensure it remains compliant and efficient
- Ensure PX inboxes are managed and responded to, in accordance with agreed TAT.
- Maintain accurate data via our PX system (conduct audits e.g. RTW documents, general employee data, policies etc.)
- Support the team with a broad range of ad-hoc administrative tasks when required
- Support on ad hoc people initiatives and transformation change projects, as part of the team goals and to enable your development and progression.

Some things that Gentrack are looking for but are not limited to
- Excellent communication, organisational and interpersonal skills
- Proven experience in a similar role
- Computer literacy, proficient with MS office
- Able to cope with high volume and energised to work within a fast-paced environment
- Be flexible and adaptable
- Organised, creative, efficient, and effective and great at problem solving
- Desire to take ownership and lead on key projects engaging key stakeholders throughout
- You’re highly collaborative and adaptable - no day is truly the same when you are operating in a high growth busine

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