Accommodation/hospitality Manager

1 month ago

Sydney, Australia Magnus Recruitment Solutions Full time

The Accommodation/Hospitality Manager will oversee the daily operations of an accommodation establishment, such as hotels, resorts, and vacation rental properties. They will ensure that guests have a pleasant and comfortable stay by managing staff, maintaining facilities, and implementing policies and procedures.

Key Responsibilities:

- Manage and oversee all aspects of the accommodation establishment, including housekeeping, front desk, maintenance, and food and beverage services.
- Ensure guest satisfaction by addressing complaints, resolving problems, and providing exceptional customer service.
- Develop and implement policies and procedures to maintain high standards of cleanliness, safety, and service.
- Recruit, train, and manage staff, including setting schedules and monitoring performance.
- Oversee budgeting and financial planning, including forecasting occupancy rates and revenue.
- Coordinate with other departments to ensure smooth and efficient operations.
- Maintain accurate records of all operations, including financial transactions, guest bookings, and staff schedules.
- Develop and implement marketing strategies to attract new guests and retain existing ones.
- Monitor and evaluate competitors and industry trends to stay current with best practices and innovations.

Qualifications:

- Bachelor's degree in Hospitality Management, Business Administration, or related field.
- Minimum of 5 years of experience in the hospitality industry, with at least 2 years in a management position.
- Excellent interpersonal and communication skills.
- Strong leadership and management skills.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- Strong financial management and budgeting skills.
- Knowledge of hospitality industry regulations and standards.
- Flexibility to work weekends, holidays, and extended hours as needed.

Physical Demands: The Accommodation/Hospitality Manager may be required to stand, walk, or sit for extended periods. They may also be required to lift or move objects weighing up to 50 pounds.

Work Environment: The Accommodation/Hospitality Manager may work in a variety of settings, including hotels, resorts, and vacation rental properties. They may be required to work in a fast-paced, high-pressure environment with long hours and strict deadlines.The Accommodation/Hospitality Manager will oversee the daily operations of an accommodation establishment, such as hotels, resorts, and vacation rental properties. They will ensure that guests have a pleasant and comfortable stay by managing staff, maintaining facilities, and implementing policies and procedures.

Key Responsibilities:

- Manage and oversee all aspects of the accommodation establishment, including housekeeping, front desk, maintenance, and food and beverage services.
- Ensure guest satisfaction by addressing complaints, resolving problems, and providing exceptional customer service.
- Develop and implement policies and procedures to maintain high standards of cleanliness, safety, and service.
- Recruit, train, and manage staff, including setting schedules and monitoring performance.
- Oversee budgeting and financial planning, including forecasting occupancy rates and revenue.
- Coordinate with other departments to ensure smooth and efficient operations.
- Maintain accurate records of all operations, including financial transactions, guest bookings, and staff schedules.
- Develop and implement marketing strategies to attract new guests and retain existing ones.
- Monitor and evaluate competitors and industry trends to stay current with best practices and innovations.

Qualifications:

- Bachelor's degree in Hospitality Management, Business Administration, or related field.
- Minimum of 5 years of experience in the hospitality industry, with at least 2 years in a management position.
- Excellent interpersonal and communication skills.
- Strong leadership and management skills.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- Strong financial management and budgeting skills.
- Knowledge of hospitality industry regulations and standards.
- Flexibility to work weekends, holidays, and extended hours as needed.

Physical Demands: The Accommodation/Hospitality Manager may be required to stand, walk, or sit for extended periods. They may also be required to lift or move objects weighing up to 50 pounds.

Work Environment: The Accommodation/Hospitality Manager may work in a variety of settings, including hotels, resorts, and vacation rental properties. They may be required to work in a fast-paced, high-pressure environment with long hours and strict deadlines.

**Job Types**: Full-time, Part-time, Casual

**Experience**:

- Accommodation/Hospitality Manager: 1 year (preferred)

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