Digital Product Owner

3 weeks ago

Melbourne, Australia David Jones Full time

**Digital Product Owner**:
**Job No.**: 537425

**Location**: Melbourne - CBD & Inner

**Job type**: Permanent

**The Role**

As David Jones continues to significantly invest in its digital agenda, we have a number of newly created roles to allow for ongoing innovation. As a digital Product Owner, you will be passionate about partnering with key stakeholders and cross-functional business units to define, scope, prioritise and deliver market-leading digital products and customer experiences.

You will be part of a high performing team, led by some of Australia’s most innovative digital leaders that emphasises your ability to make meaningful impact to digital experience.

This role will suit an emerging, ambitious, analytical, highly commercial and astute digital product expert, with an enthusiasm for delivering innovation that leads to outstanding customer and commercial outcomes.

**What does the role involve?**
- Reporting to the Digital Experience Manager, you will help to bring the product and user experience roadmap’s to life.
- Working with the a highly experienced team of Product Owners, you will collaboratively define and deliver the product vision and roadmap
- Lead effective prioritisation of product backlogs to realise strategic objectives and achieve revenue and growth targets
- Partner with development teams to ensure the digital product roadmap is delivered with a high focus on quality, continuous improvement and incremental delivery of value
- Identify customer pain points and opportunities to solve the customer and business needs
- Adopt a test and learn approach to support UX/CRO and Online Trade strategies
- flexibility to work across a range of methodologies including Agile and Waterfall
- Stay curious around technology and innovation opportunities

**Who are we looking for?**
- Demonstrated experience as a Digital Product Owner within multi-faceted and transformative customer focused organisations
- Proven ability to manage and deliver exceptional digital products and customer experiences across web and digital platforms, mobile apps, etc
- Strong technical, commercial, analytical, data driven and problem-solving capabilities
- Strong verbal and written communication skills to articulate ideas and concepts.
- Bilingual in languages other than English (Spanish, Portuguese, French) is advantageous
- Experience with cloud functions (AWS, Azure, GCP, Manhattan) advantageous
- Degree qualified within a Business/Commerce/Technology or similarly related field is advantageous
- A curious, customer obsessed mindset and high drive to succeed is essential
- Ability to build collaborative partnerships with diverse stakeholders and influence effectively
- Excellent communication skills, with the ability to present with confidence to senior stakeholders across the organisation
- Constantly challenge the status quo and seek to find efficiencies where possible
- Australian working rights

**Why work for us?**
- Join the fastest growing part of the David Jones business with a focus on exciting transformation projects and products
- A competitive remuneration package, including annual performance incentives
- Be a part of a team led by some of Australia’s highly recognised and innovative digital leaders
- Generous employee discounts with David Jones brands
- An additional day of leave for your birthday
- Flexible & hybrid ways of working
- Hybrid working arrangements in office and from home that provide appropriate work/life balance
- Opportunities to support community partnerships across our Corporate Social Responsibility program
- Be a member of a company committed to sustainable practices
- Ongoing training and development to pursue individual ambitions

**About Us**

Since 1838, David Jones’ limitless quest for innovation and progress established the brand as Australia’s original influencer in fashion and lifestyle. Having revolutionised the way Australians shop, David Jones’ creation of a social centre inspired and created lasting memories for past, present and future generations. Today, our vision to inspire _Like No Other_ drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services _Like No Other_.

Our Thriving cultural pillars inspire our people to deliver on our vision and purpose. We are **Customer Obsessed**; curious to understand and dedicated to delighting them with seamless solutions as one team. We care for our people, customers, partners and community by creating **Inclusive** environments through belonging and respect. We **Empower** with implied trust to act with integrity, value our unique skills and be accountable for our decisions. We constantly seek **Innovative** ways of improving, changing and exploring ways that we can inspire.

**We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

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