Customer Service Officer
6 months ago
**About the Role**
As a Customer Service Officer at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund Your personal touch will help guide our members in making informed healthcare choices.
This part-time position is based in our HCF Bondi Junction Branch. Hours will be spread Monday to Friday 10am-3pm, with optional Saturday overtime if desired.
**Responsibilities**
- Ensure resolutions to our members’ problems that go beyond expectations.
- Embrace face-to-face and telephone needs-based selling, highlighting our diverse range of health, life, and other insurance products. This may also include opportunities to broaden your business development skills outside of the HCF branch and in your local community.
- Maintain the accuracy of our membership information in accordance with organisational policies and procedures.
**About you**
- Possess a keen drive to make a difference in members' lives, with experience in needs-based selling being highly desirable.
- Proven background in customer service environments, with the ability to build rapport quickly and confidently.
- Quick to grasp complex computer systems.
- Thrives in a collaborative team environment.
- Adaptable to evolving work practices and needs.
**Culture & Benefits**
- Purpose-Driven Passion_ - We are united by a common purpose - to make healthcare affordable, understandable, high quality and member-centric.
- Wellness and Work-Life Balance - _We’ll equip you with the necessary skills and tools to support your personal well-being journey, ensuring you perform at your best. Our offerings include:
- 50% subsidy on HCF Hospital and/or Extras Cover.
- 18 Weeks of Parental Leave for all new parents
- Mental Health & Wellbeing Programs, including workshops, fitness classes, flu vaccinations, skin checks and more
- Discounts on HCF’s entire suite of products, including Life, Pet and Travel Insurance, as well as Fitness First gyms and on our Eyecare products.
- Collaboration and Inclusivity - _We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education, and socio-economic status.
- Continuous Learning and Growth - _We believe in lifelong learning. Our organization provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage growth and curiosity.
**Next Steps
-
Retail Customer Service Officer
6 months ago
Bondi Junction, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Retail Customer Service Officer
6 months ago
Bondi Beach, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Retail Customer Service Officer
7 months ago
Bondi Junction, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Retail Customer Service Officer
7 months ago
Bondi Junction, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Retail Customer Service Officer
2 months ago
Bondi Junction, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Customer Service
3 months ago
Bondi Beach, Australia CAROLOGY Full time**At CAROLOGY, our people are the key to our success.** To be successful in this role, you'll need to have high work standards, the ability to multi task and a great understanding of your work area. Working in a challenging, team focused and ever-changing environment our Office Assistant will be flexible, level-headed and highly organised. Great...
-
Customer Service Manager and Office Coordinator
3 months ago
Bondi Beach, Australia Bondi Dental Full timeWe are looking for a motivated, vibrant and reliable team member who has a strong focus on customer service, organisation, communication and professionalism. We are a busy dental practice located in Bondi Beach in need of a customer service manager and office coordinator who can help with patient relations, accounts oversight and team management. **Job...
-
Customer Service
3 months ago
Bondi, Australia Fitchies Full timeCasual, Part time & Full time opportunities are available. **GREAT PAY** **Some of your responsibility will include**: - Providing Customers with awesome personalised service - Set up products for retail sales - Serve customers for retail sales orders - Serving delivery and takeaway orders - Assisting in preparing product for sale. The successful...
-
Customer Service Manager
6 months ago
Bondi, Australia RentBetter Full timeSelf-managing your rental property used to be hard. But not anymore. In fact, a third of Australian landlords are managing their own properties, and that number is growing every day. Property Technology Group Pty Ltd trading as RentBetter is changing the way Australians find tenants and manage their property, and we are on a mission to inspire and equip...
-
Customer Service Manager
3 months ago
Bondi, Australia The Removal brothers Full time**About Us**: The Removal Brothers is a leading removalist company, providing house moving, delivery services, and event transport logistics to more than 2,500 clients annually. We are seeking an experienced Customer Service Manager to lead our customer service team and ensure exceptional service delivery to our clients. **Key Responsibilities**: - Lead...
-
Customer Service Representative
4 weeks ago
Bondi, Australia Grill'd Full timeAbout Grill'dGrill'd is a fast-paced, casual dining restaurant environment that offers an exceptional customer experience. We operate over 160 locally-minded restaurants across the country, providing a unique blend of great ambiance and brilliant customer service.What's Involved?We are seeking passionate individuals to be the face and hands behind our brand,...
-
Customer Service Manager
3 months ago
Bondi Beach, Australia Bondi Dental Full time**Customer Service Manager - **Hadcar Investments Pty Ltd operating as Bondi Dental **Job type**: Full Time **Salary: $75,000 - $85,000** **Job Summary**: Bondi Dental is seeking a highly skilled Customer Service Manager to oversee the delivery of exceptional treatment and service in our dental clinic and optimise clinic operations. This role is crucial...
-
Client Services Officer
7 months ago
Bondi Junction, Australia The Travel Corporation AU Full time**About Adventure World**: Adventure World goes above and beyond to create tailor-made unique and extraordinary travel experiences - awe-inspiring, incredible moments that will take pride of place among your memories forever. For over 40 years Adventure World has specialised in curated soft-adventure trips to some of the world’s most exotic and unique...
-
Customer Service Manager
3 months ago
Bondi Beach, Australia Dream Movers Pty Ltd. Full time**Key Responsibilities**: - **Policy and Program Development**: - Develop, review, and implement customer service policies, programs, and procedures that enhance client relationships and improve the overall quality of moving services provided. - **Team Leadership and Development**: - Lead and mentor the customer service team, providing direction,...
-
Customer Service Ambassador
3 weeks ago
Bondi Beach, Australia Grill'd Full timeGrill'd is a leading hospitality brand that values its team members and provides a unique opportunity to gain valuable experience in the industry.As a Customer Service Ambassador, you will be the face of Grill'd, delivering exceptional customer service with a fun and friendly vibe. You will work in a fast-paced environment where teamwork and quick service...
-
Customer Service/barista
6 months ago
Bondi Junction, Australia Hudson's Bakery Full timeWe are looking for an upbeat, people loving, fun team player to join our service team. Our team values are Authenticity, Innovation and Commitment to Excellence. Casual Shifts available Tuesday to Saturday with the potential to grow to a Full Time Role for the right person - Customer Service - Greeting customers and ensuring they have a wonderful...
-
Customer Service Team Member
6 months ago
Bondi, Australia Group Transformation Full time**Team Member | Metro Are you passionate about fresh food, retail and providing exceptional customer service in your local community? This varied and responsible role is perfect for you! **About Us** Our aim at Metro is to deliver a shopping experience that satisfies a modern, on-the-go lifestyle. We know that when you're on the run it is hard to eat well...
-
Customer Service Team Member
6 months ago
Bondi, Australia Metro Full time**Team Member | Metro Are you passionate about fresh food, retail and providing exceptional customer service in your local community? This varied and responsible role is perfect for you! **About Us** Our aim at Metro is to deliver a shopping experience that satisfies a modern, on-the-go lifestyle. We know that when you're on the run it is hard to eat well...
-
Customer Service Team Member
7 months ago
Bondi, Australia Metro Full time**Team Member | Metro Are you passionate about fresh food, retail and providing exceptional customer service in your local community? This varied and responsible role is perfect for you! **About Us** Our aim at Metro is to deliver a shopping experience that satisfies a modern, on-the-go lifestyle. We know that when you're on the run it is hard to eat well...
-
Customer Service and Sales Expert
3 weeks ago
Bondi Junction, New South Wales, Australia Telstra Full timeWe are seeking a highly motivated Customer Service and Sales Expert to join our team at Telstra. As a key member of our retail sales team, you will be responsible for providing exceptional customer service and driving sales growth.About the RoleThis is an exciting opportunity for someone who is passionate about delivering outstanding customer experiences and...