Administration Officer

3 weeks ago

Canberra, Australia National Capital Private Hospital Full time

**_The Administration team at National Capital Hospital is currently looking for Administration Officer’s to join their team._**

The front office team at National Capital Private Hospital is currently looking for Administration Officers to join us on a Full-time Basis. Part-time and Casual work is also available

**About us**

Come and join our expert team our expert team of doctors, dedicated nurses and other professionals at National Capital Private Hospital. National Capital Private Hospital is a 140 Acute bed hospital.

Joining our team means you’ll be supported by great team leaders, be part of a strong, innovative team who always strive for better, and have the opportunity to flourish and grow.

**Position summary**
- This position is responsible for all aspects of admission/discharges of patients and the main switchboard of the hospital

**As an Administration Officer, you will report to the Front Office Manager and your responsibilities will include**:
**Admission/Discharge of patients**
- Ensure the admission details of patients are entered onto Webpas Patient management system correctly
- Contact health funds to obtain details of private health membership - confirming financial status, checking patients are covered for the procedure, seeing if excess/co-payments need to be paid
- Liaise with bookings clerks relating to preadmission process
- Follow up details of after-hours admissions entering details, processing identification and financial forms
- Admitting and discharging patients and collecting and receipting monies
- Conduct follow up requests as needed

**Switchboard operation**
- Efficiently answer and redirect the main hospital switchboard
- Efficiently answer queries from the public, visitors, suppliers, doctors, staff and patients.

**Reception duties**
- Monitor the flow of visitors throughout the foyer of the hospital
- Meet, greet and direct visitors/contractors to specialist or patient’s rooms
- Display exemplary professional customer service at all times

**Selection Criteria**:

- Excellent interpersonal and communication skills
- Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment
- Strong attention to detail and focus on completing high quality work
- Experience in MS Office (Outlook, Word, and Excel)
- An ability to work autonomously as well as in a team environment
- Experience with Health funds

**Desired Criteria**
- Prior Hospital Administration or Medical Administration experience
- Prior experience using WebPAS advantageous

**Why Healthscope?**
When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.
- Flexibility to work across one or multiple hospitals across our network.
- Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

**_Come and be the difference in our patient's lives._**
**Applications close**: 5th May 2023

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