Application Support Analyst
3 weeks ago
**Come Work with Us**
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
**Job Title**
Application Support Analyst - Equities
**What is the opportunity?**
**What will you do?**
- Cash Equities, High and Low touch system support
- Order Management System
- Execution Management System
- Proactively act on issues and works with development teams on resolving them in the short and long term
- Participate in incident and problem management
- Liaise directly with end users, global teams and vendors
- Assist users with various technical or ad-hoc requests
- Monitoring, trouble-shooting and status reporting
- Proactively identify and implement improvements to the platform
- Assist projects to operational stage through system integration, testing, deployment, localisation and some programming type activities
**What do you need to succeed?**
**Must-have**
- Tertiary qualifications in a technical discipline e.g. computer science, engineering (all disciplines), information technology, information systems, maths, physics and combined degrees such as business/information technology
- Good mathematical, analytical, troubleshooting and resolution skills
- Strong interpersonal, written and verbal communication skills
- Proactive, positive 'can do' attitude and a quick learner
- Team player
**Nice-to-have**
- RESS and/or Fidessa experience
- Scripting : PowerShell, Python
- Excel/VBA,
- UNIX
- SQL query
**What’s in it for you?**
We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive and high-performing team
- A world-class training program in financial services
- Ability to make a difference and lasting impact.
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sexual orientation, gender identity, age, disability or any other legally-protected factors.
**Job Summary**
**Address**:
Sydney, New South Wales, Australia
**City**:
AUS-NSW-SYDNEY
**Country**:
Australia
**Work hours/week**:
38
**Employment Type**:
Full time
**Platform**:
Capital Markets
**Job Type**:
Regular
**Pay Type**:
Salaried
**Posted Date**:
2023-08-21
**Application Deadline**:
2023-09-24
**I**nclusion** and Equal Opportunity Employment**
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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