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Business System Owner

3 months ago

Sydney, Australia Commonwealth Bank of Australia Full time

Business System Owner

CommBank is recognised as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps.

Group Operations is the engine room of the CBA Group dedicated to running, improving, and transforming the processes that deliver products, services and productivity benefits to the CBA Group's customers.

Our Regulatory and Control Operations Team (RACO or Financial Crime Operations) are accountable for leading a complex and diverse shared services for Financial Crime Operations across CBA domestically and internationally.

**Your Team**

RACO is a team of dedicated professionals and we collaborate closely with financial crime compliance and Business Aligned Risk teams across the group. It is a scale, growing operation that has extensive Transformation plans and focus within the organisation. Our external stakeholders are AUSTRAC, ASO and Law Enforcement. We work together to detect, deter and disrupt financial crime.

The team works across multiple Business Units, spanning multiple global locations and multiple financial crime disciplines such as Anti-money laundering/Transaction Monitoring, Payments Sanctions Screening, Customer Sanctions Screening, Pep Screening, Enhanced Customer Due Diligence of High-Risk customers, on-boarding, on-going due diligence and maintenance and Law Enforcement Agency Notices.

**On any given day you will**

**Strategy & Roadmap**:

- Review and contribute to system strategy, roadmap and BAU enhancements backlog to meet business objectives.
- Contribute to COO strategy and consulted about other strategic initiatives related to particular systems.

**Collaboration & Communications**:

- Proactive collaboration with wider stakeholders groups and support business change management.
- Uplift team's capability relating to AML/CTF & Sanctions processes including training, Comms and awareness.

**Systems Management and change delivery**:

- Maintain an overall understanding of the business functionalities and business controls to ensure continuity of optimal system performance and business outcomes are met. (e.g. review reporting to identify issues, perform CAP testing)
- Drive and oversee the day-to-day management to maintain system relevance, reliability, & security of RACO systems. Prepare periodic reporting to share system performance and overall status with stakeholders.
- Partner with various technology teams to manage IT incidents and crisis management to ensure systems downtime are minimised.
- Drive and support different project initiatives (risk remediation, Continues improvements, technology changes etc.).
- Conduct business impact assessment of technical or process changes and approve change requests to RACO systems.
- Own and drive system maintenance plans and continues improvements opportunities.

**Risk management**:

- Ownership of business related risks, issues, incidents and problems management.
- Responsible for the mitigation of risks for the service over its full lifecycle.
- Responsible for managing and reviewing user's access.

**We are interested in hearing from people who possess**
- An established technically minded thought leader with Financial Crime Compliance expertise relevant to the transformation scope
- Hands on experience designing and building automation solutions to deliver transformative change
- Previous experience in system management or product management is desirable.
- Experience managing resources and multiple priorities operating in an Innovation, Design and delivery environment
- Technology literate and able to identify opportunities to deliver a step change using emerging technologies.
- Strong passion and drive to innovate and lead change with the ability to determine if a concept is feasible, achievable, and appropriate for CBA
- Demonstrable business and communication acumen and strong communication skills

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Advertising End Date: 02/04/2024

Job ID REQ207008