Case Manager

3 weeks ago

Macquarie Park, Australia DXC Technology Full time

**About the role**

DXC Claims Management is excited to commence operations in NSW partnering with icare to improve recovery and return to work outcomes for injured workers in New South Wales.

With over 20 years’ experience in workers compensation claims management, a unique opportunity exists to join a new DXC team and contribute to bringing DXC’s claims management expertise to icare and the people of New South Wales.

The Case Manager assists and supports the injured workers return to work through the delivery of person-centred case management to ensure entitlements to compensation are made appropriately. Dealing with internal and external stakeholders is paramount to solid and sustainable outcomes.

**To be successful in this role, you will have**
- Experience as a Case Manager with the NSW Workers Compensation Scheme, ideally in Return to Work or Long-Term Case Management
- Excellent communication and organisational skills.
- Outstanding customer service skills.
- Decision making, negotiation and influencing skills
- Ability to work in a team environment.

**To be successful in this role, you will have experience**:

- Assessing and determining liability on claims.
- Preparing for, attending and performing at claims reviews highlighting your excellent claims strategies, results and
communicating further with your stakeholders.
- Assist workers in returning to work and manage chronic ill health through person-centred case management.
- Ensure entitlements to compensation are made appropriately and timely

**Flexible working arrangements**

Our virtual first approach means we offer a high degree of work flexibility. Our teams are spread across multiple geographies delivering a broad range of services. We tailor working arrangements that work for our people. These include working from home, within metropolitan or regional offices, and on customer sites.

**Employee benefits**

DXC offers competitive remuneration, benefits, training, and career opportunities, reflecting our commitment to improving the lives of our employees and the communities in which we live and work.

Some of these benefits include
- Extensive resources to support your onboarding and continued development, including DXC University
- DXC recognition, our global virtual platform which fosters a culture of appreciation and celebration with real-time reward and recognition
- More time to do the things you love with flexible leave options, including purchased leave
- Time to give to the community with charitable and emergency services volunteer days
- An Employee Assistance Program to support you and your family
- Novated leasing discounted health insurance, paid parental leave and many other discounts.

We know that great people refer to great people. We will reward you when you bring your friends and family to work at DXC.

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this into action through our social impact practice.

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