Administration Officer and Reception

2 months ago


Brisbane, Australia BCPSYC Full time

**Admin and Reception Officer**

We are on the lookout for a passionate and dedicated Administration and Reception Officers to join our dynamic team.

Multiple roles available

This would suit someone looking to learn and grow their career in health administration and management.

**Role 1 - Intakes Officer**

**Duties and responsibilities include**:

- New Client Triage and Intake
- Following up on Leads, Sales and Conversion
- Establishing New Client Data
- Reporting
- Support Services to Psychologists

**Role 2 - Admin and Reception Officer**

**Duties and responsibilities include**:

- Greet visiting patients face to face
- Handle and respond to patient enquiries.
- Booking follow-up appointments
- Invoicing and billing

**Requirements and attributes**:

- 2 years Experience Reception and Administration
- Outstanding over the phone customer service skills
- Keen attention to detail with the ability to pass on information with clarity and accuracy.
- Strong communication and interpersonal skills
- Ability to thrive and adapt in a dynamic environment
- Ability to multi-task and prioritise
- Ability to handle sensitive and confidential information

**Hours of Work**:
Part-Time, Monday - Friday

**Intakes (25 hours per week)**

Approx 8am -1pm

**Reception (30 hours per week) -**
- Vacancy 1: 1:30pm - 8:00pm
- Vacancy 2: 7:30 - 1:30pm

**Benefits on offer**:

- Comprehensive and supportive training program
- Opportunity for growth
- Friendly and inclusive culture and working environment

**About us**:
We are leading provider of health administration services in the heart of Brisbane CBD.

We are passionate about delivering excellent service through fostering an innovate and dynamic work environment and developing and growing exceptional people.

**Job Types**: Part-time, Casual

**Salary**: From $24.51 per hour

Schedule:

- Day shift
- Evening shift
- Morning shift
- No weekends

Application Question(s):

- Are you able to work Monday through to Friday between the hours of 7:30 and 8pm?
- How many hours a week are you available to work?

**Experience**:

- Health Administration: 2 years (preferred)

Work Authorisation:

- Australia (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person

Application Deadline: 20/05/2023



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