User Researcher
2 weeks ago
**Job Details**:
**Location**
Canberra
**Salary**
Negotiable
**Job Type**
Contract
**Ref**
BBBH96373_1669703503
**Contact**
Michelle Somlyay
**Posted**
about 1 hour ago
User Researcher
**User Researcher**
- ** Must be Australian Citizen to apply**:
- ** 4 month contract**:
- ** Canberra or Sydney - Remote working**
**Our Client**
Our client is a large and innovative government agency dedicated to uplifting digital capability within the Federal Government. Working with our client, you will have the opportunity to work on large-scale, cross-agency ICT projects which will improve the delivery of government online services for Australians.
**The Role**
The User Researcher will help to build a deep understanding of the current state of life events work. This includes undertaking a detailed stocktake, compiling a list and status of existing initiatives, and collating and synthesising lessons learned.
**Experience**
- Demonstrated experience leading user research, including selecting and defining the process, creating and executing a user research plans, facilitating sessions and making recommendations
- Demonstrate a minimum of 2 years experience in a User Research role
- Demonstrated experience with leading synthesis and sense-making of qualitative research
- Demonstrated experience in compelling written, visual and verbal communication of user research insights that effectively communicate to a wide audience
- Familiarity with the life events approach of people's interactions with government and third parties during key life events.
- Knowledge of the user research and service design methodologies used by the DTA.
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