![u&u Recruitment Partners](https://media.trabajo.org/img/noimg.jpg)
Customer Service
4 weeks ago
Do you excel at delivering exceptional customer service experiences? Are you passionate about leading and managing high-performance teams in the fast-paced world of logistics? If so, we have the perfect opportunity for you
About the Company
Highly reputable and well-known international manufacturing organisation based in Western Sydney is seeking an experienced Customer Service & Logistics Manager to lead and coordinate their contact centre. You will be responsible for managing resources, providing first-point customer contact, and enhancing business sustainability while fostering an engaging culture.
**Key Responsibilities**:
Lead a team of 40 + to ensure the organisation is rated as an industry leader in customer service, resource planning, complaint resolution, and delivery monitoring;
Manage order deliveries efficiently, handling allocations and re-allocations during breakdown situations;
Collaborate with leaders across divisions to align operational functions with company goals and objectives;
Develop strategies to improve customer relationships and continuously enhance service levels;
Stay informed of legislative policy changes to optimize the operating system;
Elevate consultant skills to meet evolving customer needs and deliver exceptional customer experiences;
Partner with supply chain teams to improve overall strategy and customer outcomes;
Prepare and analyse performance variances according to company requirements;
Build and maintain positive working relationships with team members, recognizing valuable efforts; and
Work at a national level with counterparts to drive better outcomes for the business.
About You
Extensive experience in Customer Service Management, Operations, or Supply Chain;
Tertiary qualifications in Business/Logistics are highly regarded;
Excellent written and verbal communication skills;
Strong organisational and prioritization abilities; and
Proven stakeholder management and relationship-building expertise.
About the Benefits
Make a tangible impact on a well-established international manufacturing business with a global market presence;
Free on-site parking;
Flexible work arrangement;
Career progression opportunities for ambitious individuals; and
Modern office space based in Western Sydney.
How to Apply
Please submit your resume in Word format only.
Elise Muscat.
SENIOR ASSOCIATE, BUSINESS SUPPORT
Get in touch
Call me on 02 8825 6612
Visit me at the Greater Western Sydney offices
Connect with me on LinkedIn
-
Customer Service
4 weeks ago
Sydney Western Suburbs, Australia HAYS Full timePermanent full & part-time roles available, Mon-Fri, WFH hybrid policy $64-66,000 + sup + rewards&discounts **Your new company** Australian based Medical device company, manufacturing a plethora of products onshore & offshore to supply the healthcare industry. **Your new role** These responsibilities include but are not limited to: - Manage and provide...
-
Customer Service
4 weeks ago
Sydney Western Suburbs, Australia HAYS Full timeTemporary Customer Service role available - $34 per hour (depending on experience) - Warwick Farm location **Your new company** This established manufacturing company based in Warwick Farm is currently seeking an experienced Customer Service Officer to join their team on a temporary basis. **Your new role** Reporting to the Call Centre Manager, you will...
-
Customer Service
3 weeks ago
Sydney Western Suburbs, Australia Aston Carter Full time**Job Snapshot**: **Location**: - Greater Western Sydney**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 536549**Job Summary**: - 6 Month Contract with strong Views for Permanency - Located in Bella Vista - Exciting Opportunity with Training and Career Progression **The Organisation** Our client is a market leader in the...
-
Customer Service
3 weeks ago
Sydney Western Suburbs, Australia HAYS Full timeCustomer Service Officer Your new company Great opportunity to join well known and successful organisation based in Kingsgrove. Due to expansion and growth, the company is looking for a confident customer service person to join their busy team. Your new role You will be part of the busy team providing daily sales support to customers, both new and...
-
Customer Service
5 days ago
Sydney Western Suburbs, Australia u&u Recruitment Partners Full timeDo you excel at delivering exceptional customer service experiences? Are you passionate about leading and managing high-performance teams in the fast-paced world of logistics? If so, we have the perfect opportunity for youAbout the CompanyHighly reputable and well-known international manufacturing organisation based in Western Sydney is seeking an...
-
Customer Service
2 months ago
Sydney Western Suburbs, Australia Aston Carter Full time**Job Snapshot**: **Location**: - Greater Western Sydney**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 536460**Job Summary**: - **IMMEDIATE START - 3 Month Contract with Views for Extension and Permanency**: - **Located in Homebush West - Fully On-site Work**: - **Career Progression and Development...
-
Customer Service
3 weeks ago
Sydney Western Suburbs, Australia HAYS Full timeCustomer Service Your new company Your new company is a wholly Australian owned and operated business who value providing a high standard of service to their customers. Your new role As Customer Service officer will be busy and varied, including responsibilities such as: - Answering incoming calls about orders, enquiries, ETA requests, processing...
-
Customer Service
4 weeks ago
Sydney Western Suburbs, Australia HAYS Full timeLocal Government Council - PARRAMATTA **Your new company** Exciting role working for a local government area located in Western Sydney providing multiple services to members of the public. **Your new role** This position is responsible for working as a member of the Customer Contact Centre Team responding to customer enquiries and requests in a...
-
Customer Service
1 day ago
Sydney Western Suburbs, Australia HAYS Full timeLocal Government Council - PARRAMATTA **Your new company** Exciting role working for a local government area located in Western Sydney providing multiple services to members of the public. **Your new role** This position is responsible for working as a member of the Customer Contact Centre Team responding to customer enquiries and requests in a...
-
Customer Service
5 days ago
Sydney Western Suburbs, Australia Aston Carter Full timeJob Snapshot:Location: Greater Western SydneyWork Type: ContractCategory: Admin/Customer ServiceJob ID:Job Summary: 6 Month Contract with strong Views for Permanency Located in Bella Vista Exciting Opportunity with Training and Career ProgressionThe OrganisationOur client is a market leader in the manufacturing and construction industry and is looking for a...
-
Customer Service
4 weeks ago
Sydney Western Suburbs, Australia HAYS Full timeCustomer Service Role in Castle Hill **Your new company** An exciting opportunity! Be a part of global leader in precision engineering solutions for aerospace, climate control, electro-mechanical and filtration. Based In Castle Hill with onsite free parking. **Your new role** You will be responsible for processing, maintenance, and fulfilment of orders...
-
Customer Service
6 days ago
Sydney Western Suburbs, Australia Aston Carter Full timeJob Snapshot:Location: Greater Western SydneyWork Type: ContractCategory: Admin/Customer ServiceJob ID:Job Summary:- IMMEDIATE START - 3 Month Contract with Views for Extension and Permanency:Located in Homebush West Fully On-site Work:- Career Progression and Development OpportunitiesThe OrganisationWe are currently seeking multiple Customer Service...
-
Director Operations
2 weeks ago
Sydney, Australia NSW Government -Department of Customer Service Full timeMake a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...
-
Customer Service Officer
1 week ago
Sydney Western Suburbs, Australia HAYS Full timeCustomer Service Officer | 6-Month Fixed Term Contract | $55k + super | Penrith Region **Your new company** This organisation based in the Penrith region is looking for a Customer Service Officer to join their team on a 6-month fixed term basis. This company is part of a recognisable national corporation with a focus on providing high-quality goods to the...
-
Customer Service Officer
7 days ago
Sydney Western Suburbs, Australia HAYS Full timeCustomer Service - Parramatta location **Your new company** A local Government area located in Western Sydney. Providing multiple services to members of the public. **Your new role** This position is responsible for working as a member of the Contact Centre Team to meet and improve customer and stakeholder service delivery and respond to customer...
-
Customer Service Officer
4 weeks ago
Sydney Western Suburbs, Australia West Recruitment Full timePermanent Opportunities - Competitive Salary - WFH opportunities **About your new employer** West Recruitment is currently partnering with leading companies across Western Sydney with reliable reputations and continuous growth **About your new job** Due to a growth in the market we are currently seeking experience customer service coordinators to join...
-
Customer Services Officer
2 months ago
Sydney Western Suburbs, Australia Lendlease Full timeMacarthur Square is south west Sydney’s largest shopping destination and we are looking for a Customer Service Officer to join the Centre Management Team on a casual basis. Our Customer Service Officers represent the face of our Centre and play a critical role in providing an exceptional customer experience for our customers. The role acts as a key...
-
Customer Service Officer
2 weeks ago
Sydney Western Suburbs, Australia HAYS Full timeGovernment Council | Temporary Role with Perm Opportunities | Monday - Friday | $30 p/h **Your new company** A local Government area located in Western Sydney. Providing multiple services to members of the public. **Your new role** This position is responsible for working as a member of the Contact Centre Team to meet and improve customer and stakeholder...
-
Customer Service Officer
6 days ago
Sydney Western Suburbs, Australia Lendlease Full timeStart date: 19/02/2024 - Base Hourly Rate is $25.68 - Causal role Lendlease is a globally integrated real estate group with core expertise in shaping cities and creating strong and connected communities. Our purpose is to create places where communities thrive not only for our clients, but importantly for our employees. Based at our Macarthur Square...
-
Customer Service Operator
3 weeks ago
Sydney Western Suburbs, Australia HAYS Full timePERMANENT CUSTOMER SERVICE OPPORTUNITY | 63,500 - 67,565 PLUS SUPER | 24/7 ROTATING ROSTER | RYDALMERE **Your new company** *** Join Australia’s Original Provider of 24/7 Personal Emergency Response Alarms. They have been operating for over 200 years and they have made it their mission to protect their customers with essential systems, equipment, and...