Deputy Manager

6 months ago

Erskine Park, Australia TNT Express Full time

**What you can expect to get**
- Join a global leader within the transport and logistics industry.
- Competitive Base Salary + Eligible for FedEx Bonus Scheme + Mobile Phone
- Eligible for Tuition Assistance and Multiple Opportunities for Training and Development programs
- Career Development and Opportunities to work in cross-functional team.
- Employee Assistance Program

**What you’ll be working on**

Are you an experienced people leader who can inspire and lead a diverse team to ensure operations run smoothly, address delivery and staffing challenges while achieving outstanding customer experience?

FedEx Express is looking for a **Deputy Manager of Operations **/ **Warehouse Manager** / **Depot Manager**.

Reporting directly to the Manager of Operations, you will play a pivotal role in managing Supervisors and leading our station located in **Erskine Park, NSW, 2759.**
- Lead, motivate and empower through effective & open communication, excellent leadership, regular performance feedback and team building in order to maximise customer satisfaction, employee satisfaction and team productivity.
- Analyse day-to-day results in the depot operations and take action to meet the depot targets for service quality, loss and damage reduction, at optimum costs.
- Establish a customer focused culture by implementing and managing initiatives and tools that aim to achieve customer satisfaction, loyalty and retention.
- Use of standard tools and methods to ensure daily/weekly/monthly reporting, measuring and control of resources, activity service performance and cost.
- Initiate and implement optimisation programs to achieve efficient activities and targeting continuous improvement on incurred unit cost.

**Skills & Experience**
- People management experience (preferably in an Operations Role).
- Experience working within the Transport, Warehousing, Supply Chain or Logistics Industry.
- Support and drive a culture of best practice through continuous improvement strategies.

**Who are we?**

At FedEx, moving the world doesn’t only mean delivering for our customers around the globe. Moving the world is also about creating what’s next

We’re team FedEx - 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what’s next.

This isn’t a place to get just a job, here you get a career for life. It’s a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results - for our customers, for our people and for the planet.

Here you will be given the flexibility and the empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we always manage to drive and deliver excellence.
- Move the world, create what’s next._

**Our Values**

Our culture values empower us to deliver great results. With one FedEx culture, we:
**Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what’s next**

**Equal opportunities Commitment**

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

**Interested?**

Everyone at FedEx has a part to play. It’s about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you’re a business leader or delivery driver, you’ll be empowered to take responsibility and overcome each challenge in your own way.

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