Team Leader

5 months ago

Brisbane, Australia Perigon Group Full time

Full time permanent position
- Competitive remuneration
- Great culture

Are you a dynamic individual with experience in leading teams within a member-focused financial services environment? Are you ready to take on a role that involves coaching, guiding, and collaborating with a team? If you're passionate about fostering member engagement and providing financial advice, this exciting leadership position might be the next step in your career journey.

**The Role**

Our client, an excellent and interesting industry fund, are currently seeking a motivated and dedicated Team Leader to join the team. As a Team Leader, you will play a pivotal role in coaching and mentoring a group of member service consultants. Your responsibilities will encompass managing workflows, coordinating engagement campaigns, and providing support to the financial advice division. Your leadership will drive continuous improvement and reinforce our commitment to delivering outstanding member experiences within a dynamic and rapidly evolving landscape.

**Key Responsibilities**:

- Delivering professional and effective assistance to diverse members through face-to-face, telephonic, and written interactions.
- Facilitating retirement advice and engagement initiatives across various communication channels including phone, face-to-face, seminars, and virtual platforms.
- Exemplifying leadership within the engagement team by providing unparalleled personalised service and identifying avenues for member growth and retention.
- Overseeing the performance of team members, offering guidance for service enhancement.
- Coaching, monitoring, and supervising direct reports, ensuring their proficiency and confidence in their roles.
- Allocating resources to sustain optimal service levels at the front office reception.
- Collaborating with cross-functional teams and leaders to foster a positive, inclusive, and supportive organisational culture.

**About You**
- Demonstrated leadership experience (1-2 years) that highlights your ability to cultivate a motivating work environment and drive team members toward excellence in customer interactions.
- Experience in Financial Services, particularly Superannuation highly desirable
- A proven track record of managing change and promoting continuous improvement within a team setting.
- Prior experience in customer service and providing general advice, particularly within the context of pre-retiree, retiree, and post-retiree member segments.
- A genuine enthusiasm for serving members and a keen interest in advancing your career in the financial services sector.
- Proficiency in the superannuation industry, including legislative, product, and provider insights.
- Strong computer skills encompassing the Microsoft Office suite and familiarity with diverse technology platforms.

**Qualifications**:

- RG146 accreditation in superannuation.
- Highly desirable: Diploma in Financial Services.
- Highly desirable: JP qualification.

If this sounds like you, APPLY NOW

  • Team leader

    3 months ago

    Brisbane, Australia 309 FLSmidth Pty. Ltd. Full time

    Experience and understanding of Mechanical Assembly Line Processes Proven ability to lead a team in same, or similar industry As team leader you are responsible for guiding, directing, and managing a group of employees within FLSmidth Exciters. The role of a team leader encompasses a mix of leadership, coordination, and support functions, focusing on team...

  • Team leader

    3 months ago

    Brisbane, Australia 309 FLSmidth Pty. Ltd. Full time

    Experience and understanding of Mechanical Assembly Line ProcessesProven ability to lead a team in same, or similar industryAs team leader you are responsible for guiding, directing, and managing a group of employees within FLSmidth Exciters. The role of a team leader encompasses a mix of leadership, coordination, and support functions, focusing on team...

  • Team Leader

    2 months ago

    Brisbane, Queensland, Australia 309 FLSmidth Pty. Ltd. Full time

    Job Title: Team LeaderFLSmidth Pty. Ltd. is seeking a highly skilled and experienced Team Leader to join our team. As a Team Leader, you will be responsible for guiding, directing, and managing a group of employees within our Mechanical Assembly Line department.Key Responsibilities:Set clear goals and objectives for the team, ensuring alignment with the...

  • Team Leader

    2 months ago

    Brisbane, Australia Comuna Group Full time

    **_Comuna Cantina Group_** is recruiting energetic leaders to join a fast-paced and dynamic team at our flagship venue in the city, within a **_growing company_**. If you are passionate about people and customer service and want to be part of a **_people-orientated team,_** then this is the job for you! The good stuff/ What we can offer you: - A...

  • Team Leader

    1 month ago

    Brisbane, Queensland, Australia Help at Hand Support Services Full time

    About the RoleWe are seeking a highly skilled and experienced Team Leader to join our team at Help at Hand Support Services. As a Team Leader, you will play a key role in managing and leading our state's operations, ensuring the delivery of high-quality services to our clients.Key ResponsibilitiesRecruit, train, and develop care coordinators and support...

  • Team Leader

    2 months ago

    Brisbane, Australia Help at Hand Support Services Full time

    **Company Overview**: Help at Hand Support Services (HAHS) is a dedicated disability support provider committed to empowering individuals to lead fulfilling lives. As specialists in the National Disability Insurance Scheme (NDIS), we prioritize personalized care and holistic wellness for our participants. Join our team and become part of a community driven...

  • Team Leader

    3 weeks ago

    Brisbane, Queensland, Australia Pillow Talk Full time

    About the RoleWe are seeking a highly motivated and experienced Team Leader to join our team at Pillow Talk. As a Team Leader, you will play a key role in supporting the store leadership team by leading from the front and inspiring your peers to deliver exceptional customer service and sales results.Key ResponsibilitiesSupport the smooth and efficient...

  • Team Leader

    3 weeks ago

    Brisbane, Queensland, Australia Pillow Talk Full time

    About the RoleWe are seeking a highly motivated and experienced Team Leader to join our team at Pillow Talk. As a Team Leader, you will play a key role in supporting the store leadership team by leading from the front and inspiring your peers to deliver exceptional customer service and sales results.Key ResponsibilitiesSupport the smooth and efficient...

  • Team Leader

    1 month ago

    Brisbane, Queensland, Australia IPAR Full time

    Job Title: Team LeaderIPAR is a leading provider of workplace rehabilitation services, and we are seeking a highly skilled Team Leader to join our team.Job Summary:We are looking for a motivated and experienced Team Leader to lead a team of Occupational Therapists, Physiotherapists, Exercise Physiologists, Psychologists, or Rehab Counsellors. The successful...

  • Team Leader

    3 weeks ago

    Brisbane, Queensland, Australia Pillow Talk Full time

    About the RoleWe are seeking a highly motivated and experienced Team Leader to join our team at Pillow Talk. As a Team Leader, you will play a key role in supporting the store leadership team by leading from the front and inspiring your peers to deliver exceptional customer service and sales results.Key ResponsibilitiesSupport the smooth and efficient...

  • Team Leader

    5 months ago

    Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full time

    Targeted Vacancy It is a requirement of this role to have possession of a tertiary degree relevant to the role such as social work, behavioural science or social science, criminology or other recognised degree. Taskforce Guardian is a joint initiative by Youth Justice and Queensland Police Service (QPS). This Youth Justice team works alongside the QPS to...

  • Team Leader

    5 months ago

    Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full time

    Targeted Vacancy Possession of a tertiary degree relevant to the role such as social work, behavioural science or social science, criminology or other recognised degree [see the Other important information section below regarding other recognised degrees]. Youth Justice provides early intervention, statutory youth justice and detention services to ensure...

  • Team Leader

    4 weeks ago

    Brisbane, Queensland, Australia Pillow Talk Full time

    About the RoleWe are seeking a highly motivated and experienced Team Leader to join our team at Pillow Talk. As a Team Leader, you will play a key role in supporting the store leadership team by leading from the front and inspiring your peers to deliver exceptional customer service and sales results.Key ResponsibilitiesSupport the smooth and efficient...

  • Team Leader

    5 months ago

    Brisbane, Australia Webhelp Full time

    **Customer Service/Support** **Location** - Brisbane, Australia*** Job Title: Team Leader **Job Description**: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center advisors. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. We are currently...

  • Team Leader

    3 weeks ago

    Brisbane, Queensland, Australia Flight Centre Full time

    Seeking an experienced Team Leader to lead our Rockhampton store with a strong background in the Travel Industry and 1 year of managerial experience.At Flight Centre, we're committed to a brighter future, making it a top choice for passionate individuals. Elevate your career with a unique blend of challenges and opportunities.We're looking for a talented...

  • Team Leader

    5 months ago

    Brisbane, Australia Hudson Australia Full time

    Our client is a mid size government organisation, seeking a team leader to lead the service desk team. As the Team Leader you'll play a pivotal role in ensuring that IT Service Desk operates seamlessly, delivering top-notch technical support and client services that align with our business objectives **Key Responsibilities**: - Lead and manage the IT...

  • Team Leader

    1 month ago

    Brisbane, Queensland, Australia 309 FLSmidth Pty. Ltd. Full time

    Job Title: Team LeaderFLSmidth Pty. Ltd. is seeking a highly skilled and experienced Team Leader to join our team. As a Team Leader, you will be responsible for guiding and directing a group of employees within our Mechanical Assembly Line Processes department.Key Responsibilities:Setting Clear Goals: Establish and communicate clear objectives and...

  • Team Leader

    4 weeks ago

    Brisbane, Queensland, Australia 309 FLSmidth Pty. Ltd. Full time

    Job Title: Team LeaderFLSmidth Pty. Ltd. is seeking a highly skilled and experienced Team Leader to join our team. As a Team Leader, you will be responsible for guiding, directing, and managing a group of employees within our Mechanical Assembly Line Processes department.Key Responsibilities:Setting Objectives: Develop and implement clear goals and...

  • Team Leader

    2 weeks ago

    Brisbane, Queensland, Australia 309 FLSmidth Pty. Ltd. Full time

    Job Title: Team LeaderFLSmidth Pty. Ltd. is seeking a highly skilled and experienced Team Leader to join our team. As a Team Leader, you will be responsible for guiding, directing, and managing a group of employees within our Mechanical Assembly Line Processes department.Key Responsibilities:Setting Objectives: Develop and implement clear goals and...

  • Team Leader

    4 months ago

    Brisbane, Australia Ramsay Health Care Full time

    **Team Leader - **Day Infusion Service** **Caboolture Private Hospital, Caboolture** - **Permanent part time position (60 hours pfn)**:Enjoy flexible hours for **better work life balance!**: - We care about** YOU! **Access counselling, **wellbeing services**, legal & financial assistance - **Enjoy benefits** such as paid parental leave, study leave and the...