Team Leader
6 months ago
Full time permanent position
- Competitive remuneration
- Great culture
Are you a dynamic individual with experience in leading teams within a member-focused financial services environment? Are you ready to take on a role that involves coaching, guiding, and collaborating with a team? If you're passionate about fostering member engagement and providing financial advice, this exciting leadership position might be the next step in your career journey.
**The Role**
Our client, an excellent and interesting industry fund, are currently seeking a motivated and dedicated Team Leader to join the team. As a Team Leader, you will play a pivotal role in coaching and mentoring a group of member service consultants. Your responsibilities will encompass managing workflows, coordinating engagement campaigns, and providing support to the financial advice division. Your leadership will drive continuous improvement and reinforce our commitment to delivering outstanding member experiences within a dynamic and rapidly evolving landscape.
**Key Responsibilities**:
- Delivering professional and effective assistance to diverse members through face-to-face, telephonic, and written interactions.
- Facilitating retirement advice and engagement initiatives across various communication channels including phone, face-to-face, seminars, and virtual platforms.
- Exemplifying leadership within the engagement team by providing unparalleled personalised service and identifying avenues for member growth and retention.
- Overseeing the performance of team members, offering guidance for service enhancement.
- Coaching, monitoring, and supervising direct reports, ensuring their proficiency and confidence in their roles.
- Allocating resources to sustain optimal service levels at the front office reception.
- Collaborating with cross-functional teams and leaders to foster a positive, inclusive, and supportive organisational culture.
**About You**
- Demonstrated leadership experience (1-2 years) that highlights your ability to cultivate a motivating work environment and drive team members toward excellence in customer interactions.
- Experience in Financial Services, particularly Superannuation highly desirable
- A proven track record of managing change and promoting continuous improvement within a team setting.
- Prior experience in customer service and providing general advice, particularly within the context of pre-retiree, retiree, and post-retiree member segments.
- A genuine enthusiasm for serving members and a keen interest in advancing your career in the financial services sector.
- Proficiency in the superannuation industry, including legislative, product, and provider insights.
- Strong computer skills encompassing the Microsoft Office suite and familiarity with diverse technology platforms.
**Qualifications**:
- RG146 accreditation in superannuation.
- Highly desirable: Diploma in Financial Services.
- Highly desirable: JP qualification.
If this sounds like you, APPLY NOW
-
Team leader
3 months ago
Brisbane, Australia 309 FLSmidth Pty. Ltd. Full timeExperience and understanding of Mechanical Assembly Line Processes Proven ability to lead a team in same, or similar industry As team leader you are responsible for guiding, directing, and managing a group of employees within FLSmidth Exciters. The role of a team leader encompasses a mix of leadership, coordination, and support functions, focusing on team...
-
Team leader
3 months ago
Brisbane, Australia 309 FLSmidth Pty. Ltd. Full timeExperience and understanding of Mechanical Assembly Line ProcessesProven ability to lead a team in same, or similar industryAs team leader you are responsible for guiding, directing, and managing a group of employees within FLSmidth Exciters. The role of a team leader encompasses a mix of leadership, coordination, and support functions, focusing on team...
-
Team Leader
3 months ago
Brisbane, Australia Comuna Group Full time**_Comuna Cantina Group_** is recruiting energetic leaders to join a fast-paced and dynamic team at our flagship venue in the city, within a **_growing company_**. If you are passionate about people and customer service and want to be part of a **_people-orientated team,_** then this is the job for you! The good stuff/ What we can offer you: - A...
-
Team Leader
3 months ago
Brisbane, Australia Help at Hand Support Services Full time**Company Overview**: Help at Hand Support Services (HAHS) is a dedicated disability support provider committed to empowering individuals to lead fulfilling lives. As specialists in the National Disability Insurance Scheme (NDIS), we prioritize personalized care and holistic wellness for our participants. Join our team and become part of a community driven...
-
Team Leader
6 months ago
Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full timeTargeted Vacancy It is a requirement of this role to have possession of a tertiary degree relevant to the role such as social work, behavioural science or social science, criminology or other recognised degree. Taskforce Guardian is a joint initiative by Youth Justice and Queensland Police Service (QPS). This Youth Justice team works alongside the QPS to...
-
Team Leader
6 months ago
Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full timeTargeted Vacancy Possession of a tertiary degree relevant to the role such as social work, behavioural science or social science, criminology or other recognised degree [see the Other important information section below regarding other recognised degrees]. Youth Justice provides early intervention, statutory youth justice and detention services to ensure...
-
Team Leader
2 weeks ago
Brisbane, Australia Australian Government Department of Social Services Full timeCommunity Grants Hub - Brisbane, QLD **Position Description**: We are looking for high performing, experienced leaders to fill Team Leader opportunities in Brisbane. Team Leaders work with the Assistant Directors to manage teams that deliver high quality administration of grants on behalf of the Department of Health. - actively monitor and manage team...
-
Team Leader
6 months ago
Brisbane, Australia Webhelp Full time**Customer Service/Support** **Location** - Brisbane, Australia*** Job Title: Team Leader **Job Description**: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center advisors. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. We are currently...
-
Team Leader
5 months ago
Brisbane, Australia Hudson Australia Full timeOur client is a mid size government organisation, seeking a team leader to lead the service desk team. As the Team Leader you'll play a pivotal role in ensuring that IT Service Desk operates seamlessly, delivering top-notch technical support and client services that align with our business objectives **Key Responsibilities**: - Lead and manage the IT...
-
Team Leader
5 months ago
Brisbane, Australia Ramsay Health Care Full time**Team Leader - **Day Infusion Service** **Caboolture Private Hospital, Caboolture** - **Permanent part time position (60 hours pfn)**:Enjoy flexible hours for **better work life balance!**: - We care about** YOU! **Access counselling, **wellbeing services**, legal & financial assistance - **Enjoy benefits** such as paid parental leave, study leave and the...
-
Team Leader
5 months ago
Brisbane, Australia Eden Richie Recruitment Full timeEden Ritchie is seeking a Team Leader to lead and manage a small team responsible for the early resolution or investigation of complaints for electricity, gas and water consumers, retailers and distributors. The Team Leader also provides high level advice and conducts investigations into more complex disputes. - 4 months - Brisbane CBD **As the Team Leader,...
-
Team Leader
5 months ago
Brisbane, Australia Programmed Full time**About The Opportunity** Programmed’s Facility Management department are currently seeking an experienced **Grounds Team Leader** to join our Team. This integral role will provide you with the opportunity to lead and develop a high performing team within a supportive and collaborative environment that will be required to care, maintain and develop...
-
Team Leader
5 months ago
Brisbane, Australia DVConnect Full time**The Team** VictimConnect is a 24/7 service that supports people who have been impacted by a violent crime in Queensland at some point in their lives. A violent crime can include assault, murder, manslaughter, property offences with violence including break and enter and robbery, domestic violence, sexual assault or sexual abuse. We provide information,...
-
Team Leader
6 months ago
Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full timeIn Youth Justice you will have the opportunity to work together with people, partners and across places to enable young Queenslanders, especially the most vulnerable, to have positive life choices and opportunities. You will help achieve this vision through developing and delivering initiatives, programs and interventions to: - Increase community safety and...
-
Team Leader
5 months ago
Brisbane, Australia Queensland Health Full timeThe Team Leader will monitor and manage the performance and processing outputs of client service officers within the team to ensure timely and accurate delivery of payroll to clients. **About Corporate Enterprise Solutions**: **What we are looking for**: - Ability to contribute to and lead continuous quality improvement initiatives, strategies and...
-
Team Leader
6 months ago
Brisbane, Australia Queensland Health Full timeThere are three Team Leader positions within the Revenue team, each focusing on either Inpatient, Outpatient or Commercial Teams. Successful applicants may be required to rotate between each of these roles. **What we are looking for**: - Demonstrated in-depth Accounts Receivable and Billing knowledge and/or experience within the public or private health...
-
Clinical Team Leader
3 months ago
Brisbane, Australia Child Safety, Seniors and Disabilities Full timeClinical Team Leaders are required to maintain an appropriate level of general health and fitness in order to undertake their duties. They must be capable of performing all physical requirements of the position including actively engaging clients in sports and recreation activities and if required provide physical assistance and employing physical...
-
Team Leader
6 months ago
Brisbane, Australia Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts Full timeKey duties and responsibilitiesThe Team Leader key responsibilities are: - Managing, implementing, and monitoring the delivery of accommodation support and respite services to people with an intellectual disability, ensuring high quality outcomes, consistent service provision and continuous improvement in accordance with Human Service Quality Standards and...
-
Store Team Leader
3 weeks ago
Brisbane, Queensland, Australia Zeus Street Greek Full timeKey ResponsibilitiesAs a Store Team Leader at Zeus Street Greek, you will be responsible for supervising the opening and closing shift operations of the store, including a range of variable shifts. You will also be responsible for supervising and coaching team members to deliver an exceptional customer experience.Key Skills and ExperienceA highly motivated...
-
Team Leader
6 months ago
Brisbane, Australia Transport and Main Roads Full timeThe Workforce Reporting team manage, produce, and distribute regular HR operational reporting and provide consultative HR data services on-demand to QLD government agencies. Your knowledge of human resources and workforce management systems data (eg Aurion and SAP HR or similar systems) will be called upon daily as will your team management skills to excel...