Customer Service Officer

3 weeks ago


Kingswood, Australia Quay Appointments Full time

**Contract Type**:

- Casual**Location**:

- Kingswood - New South Wales**Industry**:

- Business Support**Contact Name**:

- Sophia Marzolini-
**Contact Phone**:

- 02 8257 0500**Date Published**:

- 23-Jan-2024**Customer Service Officer**
**Kingswood**
**6 month contract**
**$40p/h + super**

Our client operates a large Shared Service Centre, delivering vocational education and training including contracting and funded providers, quality assurance, leading forums and administering and traineeships.

**Benefits**:

- Work for one of the largest Government education departments
- Close to Transport

**Responsibilities**:

- Provide administrative and clerical support to the regional centre team including maintenance of office equipment, sorting and distribution of mail and related services to support the efficient operation of the Regional Centre.
- Maintain the filing, storage and archiving of customer records to ensure compliance with departmental records management systems.
- Liaise with regional centre staff to provide information and assist in the resolution of customer enquiries and issues.
- Provide accurate word processing, spreadsheet, and data entry support to assist the efficient operation of the Regional Centre.
- Process invoices and claims in accordance with financial regulations, delegations, and procedures to ensure appropriate and quality service provision.
- Assist in the compilation of reports to support the effective operation of the Regional Centre.
- Prepare routine correspondence, briefings and reports to support the effective operations of regional centre.

**To be successful in this role you must have**:

- Ability to problem solve, think critically about work tasks, and seek clarification when unsure.
- Be able to work collaboratively as part of a team and show commitment to completing assigned work activities.
- Strong technical skills
- Ability to navigate your way through multiple systems.

**How to Apply**

*Please submit your resume as a word document*



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