Patient Services Officer

1 week ago

Kingswood Park, New South Wales, Australia GenesisCare Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Do your life's best work

We are looking for an experienced Patient Services Officer (Medical Receptionist) to join our team in our Kingswood Clinic.

In this client-facing role, you will be responsible for providing administrative support to clients and staff while remaining professional, caring and friendly in an everchanging environment.


We currently have a Full time opportunity available to support our vibrant team who are passionate about customer service and working collaboratively.


What you'll do:

  • Work efficiently in a fastpaced administrative role where customer focus remains the top priority.
  • Act as the first point of contact to patients and provide excellent customer service both face to face and over the phone.
  • Adapt to and manage an environment where there is ongoing change and competing priorities.
  • Book and confirm patients for appointments and consultations.
  • Billing and Receipting at time of appointment.
  • Accurately process relevant paperwork including data entry.
  • Ensure the smooth running of the clinic.
  • Continuously liaise with the team to ensure efficient processes.
  • Manage patient records and filing of patient notes

Who you are:

  • Demonstrated ability to provide excellent patient care and customer service.
  • Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders.
  • Experience in healthcare is preferred.
  • Proven experience to work successfully both independently and in a team environment.
  • Knowledge of patient billing systems and related Medicare funding mechanisms would be highly valued.
  • Exceptional phone manner and ability to handle a high volume of patient inquiries.
  • High attention to detail and excellent organisational skills.
  • Flexible approach to work and able to adapt in a fastpaced environment.
  • What's in it for you:
  • Established, close
  • knit team, thriving culture.
  • Fastpaced, challenging role with one of the most influential healthcare providers.
  • Supportive environment where you can develop with excellent management
  • Please note:
  • In line with the Public Health Order, all GenesisCare employees are required to be vaccinated for COVID19. To be eligible for consideration to perform work for GenesisCare, all recruits must provide evidence against COVID19 and comply with the requirements of the Public Health Order prior to appointment.

About GenesisCare- We are the largest private Oncology provider in the world, employing over 6000+ highly trained healthcare professionals and support staff across the United States, Australia, Spain and the United Kingdom, designing innovative treatments and care for people with cancer.

Our dedicated teams treat more than 1 million patients annually.

People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team.

We aim to build culture of care that is patient focused and performance driven.

Our people promise is "do your life's best work, by always growing, having a profound human impact and making great things happen together." If you'd like to make a difference, join us at GenesisCare.

Covid 19 Vaccination Requirement (AU specific)- In line with the Public Health Order, all GenesisCare employees are required to be fully vaccinated for COVID-19.

To be eligible for consideration to perform work for GenesisCare, all recruits must provide evidence of vaccination and comply with the requirements of the Public Health Order prior to appointment.

GenesisCare is an Equal Opportunity Employer.

  • Patient Service Officer

    1 week ago

    Kingswood Park, New South Wales, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.Your life's best workWe have an exciting opportunity for a Full time Patient Services Officer (Medical Receptionist) to grow their career within GenesisCare at our Kingswood - Somerset...

  • Patient Admission Manager

    1 week ago

    Kingswood Park, New South Wales, Australia Nepean Blue Mountains Local Health District Full time

    Employment Type: Temporary Part Time (until 01/07/2024)Position Classification: Health Manager Level 1Location: Nepean HospitalRemuneration: $78, $105, pro-rata) base per annumnHours Per Week: 8Requisition ID: REQ397547Applications Close: 25/06/2023 With __CORE_: Values of __C_:- ollaboration, __O_:- penness, __R_:- espect and __E_:- mpowerment, _- working...

  • Switchboard & Patient Enquiries Coordinator

    1 week ago

    Kingswood Park, New South Wales, Australia Nepean Blue Mountains Local Health District Full time

    Employment Type: Temporary Full Time (Until 05/05/2023)Position Classification: Administration Officer Level 5Location: Nepean HospitalRemuneration: $ $ Per WeekHours Per Week: 38Requisition ID: REQ369016Application Closes: 19/02/2023 With __CORE __Values of __C__ollaboration, __O__penness, __R__espect and __E__mpowerment,_- working with us will ensure your...

  • Patient Services Officer

    1 week ago

    Bedford Park, South Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life's best work We are looking for enthusiastic and efficient Patient Services Officers (Medical Receptionists) to join our team in our Adelaide Oncology clinics. In these...

  • Patient Safety and Quality Manager Business Partner

    1 week ago

    Kingswood Park, New South Wales, Australia Nepean Blue Mountains Local Health District Full time

    Employment Type: Temporary Full Time (until 06/07/2025)Position Classification: Health Manager Level 2Location: Nepean CampusRemuneration: $2, $2,400.24 per weekHours Per Week: 38Requisition ID: REQ483766Applications Close: 10/06/2024 With __CORE__ Values of __C__ollaboration, __O__penness, __R__espect and __E__mpowerment,_- working with us will ensure your...

  • Career Medical Officer

    1 week ago

    Kingswood Park, New South Wales, Australia Staffing Group Full time

    Career Medical Officer - KingswoodAre you an experience CMO who can provide n-site medical support services to met the neds of patients, consultants and clinical staff? APPLY NOWBenefits: New state of the art hospital Room to grow Great salaryResponsibilities: Manage patient care under the supervision of Consultants. Communicate with patients about their...

  • Environmental Services Assistant

    1 week ago

    Kingswood Park, New South Wales, Australia Healthscope Full time

    Casual positions availableSupportive and collaborative team environmentJoin our supportive Environmental Services team and grow with HealthscopeAre you an enthusiastic team player with a strong attention to detail? Nepean Private Hospital is looking for an experienced Environmental Services Assistant to join on a casual basis. If you take pride in your work,...

  • Medical Reception/office Assistant

    1 week ago

    Kingswood Park, New South Wales, Australia Dr Warren Kuo Full time

    Highly reputable & fast paced Orthopaedic specialist practice Part time, 10hrs/week (Tuesday pm & Friday 92.30pm) Kingswood locationThe Opportunity & RoleThis is an exciting opportunity for an experienced Receptionist/Office Assistant that is passionate and driven by the challenges and fulfilment of working in a well established specialist practice. You...

  • Chief Operations Officer

    1 week ago

    Kingswood Park, New South Wales, Australia Healthscope Full time

    Supportive and collaborative work environment Full Time, Part Time and Casual roles available – Monday to Friday rostered shifts Provide expert nursing care to complex patients. Nepean Private Hospital is currently looking for a motivated, enthusiastic experienced Registered Nurses to join our close-knit, friendly and hardworking Cath Lab team on a full...

  • Whole of Health Program Officer

    1 week ago

    Kingswood Park, New South Wales, Australia Nepean Blue Mountains Local Health District Full time

    Employment Type: Temporary Full Time (Until 31/12/2024)Position Classification: Administration Officer Level 5Location: Nepean HospitalRemuneration:$1, $1,374.46 per weekHours Per Week: 38Requisition ID: REQ369479Application Closes: 05/02/2023 With __CORE __Values of __C__ollaboration,__ O__penness, __R__espect and __E__mpowerment,_- working with us will...

  • Visiting Medical Officer

    1 week ago

    Kingswood Park, New South Wales, Australia Nepean Blue Mountains Local Health District Full time

    Employment Type: Visiting Medical Officer - QuinquenniumPosition Title: Visiting Medical Officer Obstetrics & Gynaecology - Nepean HospitalHours:up to 375 Hrs per annumRequisition ID: REQ 373195Covid -19 Vaccination CompliancyAll Category A NSW Health workers are required to have and produce evidence of (1) or (2) hereunder:(1) Three doses of a TGA approved...

  • Administration Officer

    1 week ago

    Kingswood Park, New South Wales, Australia Nepean Blue Mountains Local Health District Full time

    Employment Type: Temporary Part Time (until 29/09/2023)Position Classification: Administration Officer Level 3Location: Nepean HospitalRemuneration: $1, $1,237.73 per week (pro-rata)Hours Per Week: 16Requisition ID: REQ365256Applications Close: 19/02/2023 With __CORE__ Values of __C__ollaboration, __O__penness, __R__espect and __E__mpowerment,_- working with...

  • Administration Officer Level 3

    1 week ago

    Kingswood Park, New South Wales, Australia Nepean Blue Mountains Local Health District Full time

    Employment Type: Permanent Part TimePosition Classification: Administration Officer Level 3Location:Nepean HospitalRemuneration: $33.30- $34.33 per hourHours Per Week: 20Requisition ID: REQ449350Applications Close:02/07/2024 With __CORE__ Values of __C__ollaboration, __O__penness, __R__espect and __E__mpowerment,_- working with us will ensure your...

  • Visiting Medical Officer

    1 week ago

    Kingswood Park, New South Wales, Australia Nepean Blue Mountains Local Health District Full time

    Employment Type: Quinquennium -Ending 30 June 2027Position Title: Visiting Medical Officer - Pain Medicine - Nepean HospitalHours:up to 500 hours per annumRequisition ID: REQ 264082COVID-19 Vaccination Compliancy:All Category A NSW Health workers are required to have and produce evidence of (1) or (2) hereunder- (1) Three doses of a TGA approved or...

  • Administration Officer

    1 week ago

    Kingswood Park, New South Wales, Australia Nepean Blue Mountains Local Health District Full time

    Employment Type: CasualPosition Classification: Administration Officer Level 2Location: Nepean HospitalRemuneration: $ $30.47 per hourRequisition ID: REQ389093Application Closes:23/04/2023 With __CORE __Values of __C__ollaboration, __O__penness, __R__espect and __E__mpowerment,_- working with us will ensure your professional life is provided every...

  • Food Service Assistant- Private Hospital

    1 week ago

    Kingswood Park, New South Wales, Australia A DELISH AFFAIR PTY LTD Full time

    About The RoleA Delish Affair is seeking an experienced and enthusiastic Catering Assistant to join our Patient catering team at Matilda Nepean Private Hospital. In this role, you will be working within a fast-paced team that thrives on delivering Patient-oriented customer service.Role Requirements Experience in preparing food in an appealing and hospitable...

  • Food Service Assistant- Private Hospital

    1 week ago

    Kingswood Park, New South Wales, Australia A DELISH AFFAIR PTY LTD Full time

    About The RoleA Delish Affair is seeking an experienced and enthusiastic Catering Assistant to join our Patient catering team at Matilda Nepean Private Hospital. In this role, you will be working within a fast-paced team that thrives on delivering Patient-oriented customer service.Role Requirements Experience in preparing food in an appealing and hospitable...

  • Nbmlhd - Visiting Medical Officer in Orthopaedic

    1 week ago

    Kingswood Park, New South Wales, Australia Nepean Blue Mountains Local Health District Full time

    Employment Type Maximum Part-timePosition Classification: Visiting Medical Officer in Orthopaedic SurgeryHours Per Week: 650hrs per 6mths x2 positionsRequisition ID: REQ398439How to applyApplications close on 21 May 2023 and must be received by midnight of the closing date.Applications are invited from suitably qualified medical practitioners for the above...

  • Nbmlhd - Visiting Medical Officer in RHeumatology

    1 week ago

    Kingswood Park, New South Wales, Australia Nepean Blue Mountains Local Health District Full time

    Employment Type Quinquennium ending Position Classification: Visiting Medical Officer in RheumatologyHours Per Week: Zero HoursRequisition ID: REQ462943How to applyApplications close on 23 June 2024 and must be received by midnight of the closing date.Applications are invited from suitably qualified medical/dental practitioners for the above position(s) in...

  • Patient Services Assistant

    1 week ago

    Bedford Park, South Australia SA Government -SA HEALTH Full time

    SA HealthJob reference: 848843Location:BEDFORD PARKJob status: OngoingEligibility: Open to Everyone Southern Adelaide Local Health Network Flinders Medical Centre Hotel Services Salary: $1, $1,095.10 per week (Pro Rata) WHA3 | Multiple Fulltime & Parttime Ongoing positions Must be available to work over a 24 hour / 7 day rosterJoin our team and be part of an...