Customer Advisor

2 weeks ago


Adelaide Region SA, Australia HAYS Full time

Join an essential service, providing exceptional an exceptional customer experience

**Your new company**
Is a statutory body providing an essential program to South Australian's. They are seeking a temporary adaptable Customer Advisor to join them on a short-term assignment for 2-3 months.

**Your new role**

**What you'll need to succeed**
- Previous experience working within a Customer Service environment
- Exceptional phone manner
- The ability to actively listen to the customer enquiry and ask detailed questions to ensure that the customer enquiry is understood, and first call resolution is provided in all opportunities.
- Evidenced experience with working in high pressure, deadline driven environments.
- The ability to work towards KPIs and manage your own workload.
- Confidence to make evidenced based decisions and to escalate enquiries accordingly.
- Professional written and verbal communication skills.

**What you'll get in return**
A short term temporary assignment working within a central CBD office, paying a competitive $36-$45 per hour plus super, in an environment that offers something different each day.

Temporary and Contract workers through Hays also enjoy a wide range of benefits including:

- Weekly pay cycles
- Nominated choice of Superannuation fund
- Online Timesheet submission and approval
- No hidden feed or costs for our services
- An online training platform to upskill yourself
- Regular contact with local Adelaide consultants throughout the duration of your assignment

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508**#2777949


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