Membership Manager North Adelaide

2 months ago

Adelaide, Australia Goodlife Health Clubs Full time

**About Goodlife Health Clubs**:
As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife.
**As both a service provider and employer our mission is simple**: Move people to achieve great things.
**The opportunity**:
The Membership Manager (MM) at our North Adelaide club takes responsibility for leading a capable, in-club team of Member Support Consultants (MSC) to maximise membership growth (through acquisition and retention) and create a positive member experience that drives club visitation and member engagement. The MM takes overall responsibility for achieving joiners, leavers, and member growth goals, whilst overseeing front desk operations and setting best-in-class service standards within the club.
The MM is tasked with mentoring their team and giving them the tools to succeed in their role. They combine their sales expertise, exceptional customer service capability, and motivational leadership skills to develop a culture that inspires prospective members, whilst ensuring that existing members are motivated to continue their fitness journey.
**Key responsibilities**:

- Manage the daily workflow of the club's MSC team ensuring the club reaches monthly sales targets
- Achieve your own individual proportionate monthly and annual sales targets to contribute to the success of the team
- Create a structure to ensure that the MSC team achieves their daily minimum performance criteria
- Assist with the delivery of sales training to develop the MSC team
- Achieve member retention and growth budgets on a monthly basis
- Support the Club and Regional Manager in developing initiatives to drive membership growth
- Support the Club Manager in developing the MSC fortnightly roster

**About you**:

- Able to demonstrate proven sales and customer service experience with a clear ability to hit KPIs
- An understanding of the cycle of selling, and various sales techniques including up-selling and cross-selling
- Previous experience of managing the customer journey to achieve successful customer outcomes - an understanding of customer retention strategies and metrics is highly regarded
- Previous experience of managing and mentoring a team
- Ability to set and motivate others towards a goal
- Experience using business computer systems
- Current First Aid and CPR certificates
- A current valid Working with Children Check

**What we can offer you**:
A career in the fitness industry is a career like no other. With Goodlife Health Clubs, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community.
**In addition, we offer**:

- A realistic OTE of $85,000 (made up of base salary, plus commission), plus super
- A complimentary all-access Goodlife membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our “recognition for service awards”
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines

Elevate your professional and personal growth withaccess to our industry leading learning and development content. Dive into the FLG Learning Hub, your one-stop shop for 90,000+ online courses From mastering languages to becoming a presentation pro, and from acing customer service to ruling social media, we've got what you need to excel. Plus, get excited with Blinkist Explore a curated collection of engaging reads to boost your brainpower anytime, anywhere. Get ready to unleash your potential and conquer new heights, both personally and professionally, with our exciting learning and development content
**About Fitness & Lifestyle Group**:
We are proud to be part of Fitness and Lifestyle Group (FLG). FLG's portfolio of globally renowned fitness brands includes Goodlife Health Clubs, Fitness First Australia, Jetts, Zap, and Barry's. FLG has 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand. Our 10,000+ employees currently help almost a million people live happier, healthier and more active lives, delivering 65 million+ workouts per year.
**Our Commitment to Diversity and Inclusion**:
At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves o

  • Customer Service Officer

    4 weeks ago

    Adelaide, South Australia Adelaide City Council Full time

    About the RoleWe are seeking a Customer Service Officer to join our team at the North Adelaide Golf Course. As a key member of our team, you will be responsible for providing exceptional customer service to golfers and visitors.In this role, you will work in a fast-paced environment, interacting with customers in person and over the phone to provide advice...

  • Customer Service Officer, North Adelaide Golf Course

    4 weeks ago

    North Adelaide, Australia City of Adelaide Full time

    **Customer Service Officer, North Adelaide Golf Course** **-** **(**2401209**)** - Complimentary on-site parking & and all the golf you can play - A switched-on role with flexibility - Multiple casual opportunities starting at $34.57ph (incl. 25% casual loading) + 11.5% super **About the Opportunity** As a Customer Service Representative working in the...

  • Membership Manager North Adelaide

    6 months ago

    Greater Adelaide SA, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Customer Service Representative at Adelaide Golf Course

    2 weeks ago

    Adelaide, South Australia Adelaide City Council Full time

    About UsThe City of Adelaide is committed to delivering brilliant experiences for our diverse community. We value and embrace our unique perspectives, recognising the power of diversity in fuelling innovation.We're looking for a Customer Service Representative to join our team at the North Adelaide Golf Course. As a key member of our team, you'll be...

  • Associate Dentist

    2 months ago

    North Adelaide, Australia National Dental Care Full time

    We have an exciting part time opportunity for an experienced Associate Dentist to join our team at National Dental Care available immediately.Days available:Thursdays 8.30am/10am-6.30pmFridays 8.30am-4pmAbout the PracticeYou will be practising out of our quaint 3 chair NDC North Adelaide practice on Ward St initially, which is then going to be moved to a new...

  • Customer Service Ambassador for Adelaide Golf Experience

    4 weeks ago

    Adelaide, South Australia Adelaide City Council Full time

    Experience the thrill of working in one of Australia's premier public golf facilities as a Customer Service Officer at the North Adelaide Golf Course. We offer a unique opportunity to provide exceptional customer experiences and be part of a dynamic team.About the OpportunityAs a key member of our team, you will engage with customers in person and over the...

  • Club Manager North Adelaide

    4 months ago

    Adelaide, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Sunday Dentist

    7 months ago

    North Adelaide, Australia National Dental Care Full time

    We have a new opportunity for an experienced Sunday Dentist to join our team at National Dental Care's new, purpose built, state-of-the-art facility opening in North Adelaide in the near future. About the PracticeMerging our two well-established practices NDC North Adelaide & NDC Nailsworth practices into North Adelaide Village, we are excited to reveal our...

  • Adelaide Event Coordinator Professional

    3 weeks ago

    Adelaide, South Australia Committee For Adelaide Full time

    Join the Committee for Adelaide team as a key part of our events and program delivery team. This role offers the ideal opportunity for an experienced event coordinator to make a significant impact in shaping the future of Adelaide, South Australia.About the RoleThis is a part-time position at 0.6 FTE requiring a proactive and energetic professional with...

  • Specialist Periodontist

    1 month ago

    North Adelaide, Australia DB Dental Full time

    We are seeking an enthusiastic and experienced Specialist Periodontist to join our growing Specialist NDC group in Adelaide at our new NDC North Adelaide Village from February 2025. **About the Practice** Merging our two well-established practices NDC North Adelaide & NDC Nailsworth practices into North Adelaide Village, we are excited to reveal our modern,...

  • Counter Manager Lancome North Adelaide

    7 months ago

    North Adelaide, Australia National Pharmacies Full time

    **Counter Manager** National Pharmacies is committed to excellence through our values - Care, Communicate, Collaborate and Celebrate. We get to know our members and customers through extraordinary customer service. We build relationships to ensure we give the best advice to fulfil our purpose - Caring for People, Enabling Health and Inspiring Wellness. We...

  • Counter Manager Lancome North Adelaide

    7 months ago

    Adelaide, Australia National Pharmacies Full time

    Counter ManagerNational Pharmacies is committed to excellence through ourvalues - Care, Communicate, Collaborate and Celebrate. We get to know our members and customers through extraordinarycustomer service. We build relationships to ensure we give the bestadvice to fulfil our purpose - Caring for People, Enabling Healthand Inspiring Wellness. We are...

  • Specialist Periodontist

    1 month ago

    North Adelaide, Australia National Dental Care Full time

    We are seeking an enthusiastic and experienced Specialist Periodontist to join our growing Specialist NDC group in Adelaide at our new NDC North Adelaide Village from February 2025.About the PracticeMerging our two well-established practices NDC North Adelaide & NDC Nailsworth practices into North Adelaide Village, we are excited to reveal our modern,...

  • Primary Care Physician, North Adelaide

    4 weeks ago

    Adelaide, South Australia Menlo Park Recruitment Full time

    Excellent Opportunity for a Primary Care PhysicianAn exciting chance has become available for a full-time Primary Care Physician to join a state-of-the-art medical centre in the heart of North Adelaide.About the PracticeThis non-DPA practice is ideal for FRACGPs or UK GPs looking to work within the CBD on a DPA exemption. The practice offers a 6-month...

  • Dynamic Operations Coordinator for Adelaide

    3 weeks ago

    Adelaide, South Australia Committee For Adelaide Full time

    OverviewThe Committee for Adelaide is a forward-thinking organisation that brings together businesses, industry bodies, community and government to shape the future of Adelaide, South Australia. We are non-partisan, independent and sector agnostic. Our membership is diverse and influential, making a significant contribution to the economy and society.We are...

  • Warehouse Worker

    4 weeks ago

    Adelaide, South Australia Omini Recruit Full time

    We are seeking reliable and hardworking Warehouse Workers for our client in the North Western and Inner North suburbs of Adelaide. As a key member of our team, you will be responsible for assisting with unloading containers, working in chillers and outdoor environments, and performing general manual labour tasks.**Key Responsibilities:**Assisting with...

  • Warehouse Labourer

    4 weeks ago

    Adelaide, South Australia Omini Recruit Full time

    Job Title: Warehouse LabourerWe are currently seeking reliable and hardworking Warehouse Labourers for our client in the North Western and Inner North suburbs of Adelaide.About the Role:Assisting with unloading containers, working in chillers and outdoor environmentsGeneral manual labour tasks, including unloading containers, lifting and pallet...

  • Pharmacy Assistant

    2 months ago

    North Adelaide, Australia National Pharmacies Full time

    National Pharmacies is committed to excellence through our values - Care, Communicate, Collaborate and Celebrate. We get to know our members and customers through extraordinary customer service. We build relationships to ensure we give the best advice to fulfil our purpose - Caring for People, Enabling Health and Inspiring Wellness. We are currently...

  • Pharmacy Assistant

    8 months ago

    North Adelaide, Australia National Pharmacies Full time

    National Pharmacies is committed to excellence through our values - Care, Communicate, Collaborate and Celebrate. We get to know our members and customers through extraordinary customer service. We build relationships to ensure we give the best advice to fulfil our purpose - Caring for People, Enabling Health and Inspiring Wellness. We are currently...

  • Adelaide Events Coordinator

    4 weeks ago

    Adelaide, South Australia Committee For Adelaide Full time

    About the RoleWe are seeking a highly skilled and proactive Events Coordinator to join our team at the Committee for Adelaide. This part-time role requires 0.6 FTE commitment and involves supporting the delivery of events and programs, coordinating sponsorships, and providing administrative support.Key ResponsibilitiesSupport the delivery of high-profile...