Administration Officer

3 weeks ago

South Brisbane, Australia Mater Group Full time

**Job no**: 499945

**Work type**: Fixed Term

**Location**: South Brisbane

**Categories**: Administration

**About the role**

The Mater Hospital Administration team has an opportunity available for 2 x experienced **Administration Officer** to join the Day Procedure Unit in a **maximum-term **part time position 0.5 (19 hours per week) until 30th June 2024. This position will be based at Mater's South Brisbane Campus.

This is a fantastic opportunity to join Mater’s professional Administration Services Team who provides exceptional care and service to our patients.

**Salary range: $28.67 - $33.28 (MCA2) per hour plus superannuation and salary packaging.**

**What you’ll be doing**
- SMS messaging to confirm patient attendance for surgery
- Outbound calls to patients to confirm attendance
- Escalation of unconfirmed bookings to scheduling teams
- Patient contacting to confirm demographics prior to presentation
- Screening questions in outbound calls
- Escalation of issues identified during screening
- Updating of patient demographics in iPM
- Incoming Telephone Enquiries
- Preparation of admission paperwork
- Prepare PEF forms and print patient labels
- Data entry
- Prepare and scan documentation
- Participate in the implementation of projects, undertaking training and education as necessary

**About you**
- Proven experience working in a team within the Medical/Healthcare profession desirable
- Experience in Administration or relevant qualifications regarded
- The ability to balance conflicting demands within tight timeframes
- Ability to maintain composure and positivity in times of change
- Demonstrated ability to operate both in a team environment and autonomously using initiative, sound reasoning and strong listening and decision making skills
- Deliver a patient centric approach and have a passion for delivering an exceptional experience
- Possess excellent written, verbal and communication skills
- Have a naturally inquisitive nature and drive to understand processes and systems

**Why join us?**

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. **#MAKEYOURMATERMOVE**
- Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
- Access to package meal and entertainment expenses via salary packaging
- Access to leading education and professional development via Mater Education
- Access to our Employee Assistance Program and on-site pastoral care teams
- Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
- Access to on-site, discounted parking
- Discounted food and beverage at various campus cafés and coffee venues

It is now a mandatory requirement of employment at the Mater that you are and remain fully vaccinated against COVID-19.

**Advertised**: 23 Jan 2024 E. Australia Standard Time
**Applications close**: 06 Feb 2024 E. Australia Standard Time

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