Administration Officer

1 week ago


South Brisbane, Australia Chandler Macleod Full time

About the company:


We are seeking a skilled and motivated Administration Officer to join their claims department and play a pivotal role in supporting the efficient handling of insurance claims.


About the role:


As an Administration Officer, you will be at the heart of our claims team, ensuring the smooth flow of processes and providing crucial administrative assistance.


  • Accurately enter claim data into the claims management system and update claim status as required.
  • Facilitate communication between various internal departments, external vendors, and thirdparty service providers involved in the claims process
  • Ensure that all claims processes and procedures adhere to company policies, industry regulations, and legal requirements.
  • Handle administrative tasks, such as costing a claim, booking assessments, paying invoices, responding to customers' queries, and any other general task to progress a claim.

About you:

  • Proven experience in administrative roles, preferably within an insurance claims department or a related industry.
  • Strong organisational skills with a keen eye for detail to manage large volumes of claims.
  • Proficiency in using office software (e.g., MS Office Suite) and claims management systems.
  • Excellent verbal and written communication skills to interact with various stakeholders effectively.
  • Ability to handle sensitive and confidential information with discretion and maintain a high level of professionalism.
  • Ideally knowledge of insurance principles, claim processes, and regulations is beneficial.

Benefits:

- $35 per hour + super

  • Full Time Hours, Monday to Friday between 8am and 6pm
  • South Brisbane location
  • 3 months with potential for extension
  • ASAP Start Date (pending police clearance)

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