Team Leader Community Laws

2 weeks ago

Wantirna South, Australia Knox City Council Full time

**Job no**: 495455

**Work type**: Permanent Full-time

**Location**: Knox Civic Centre

**Categories**: Community Laws

**Your new role**:
We have an exciting opportunity for two newly created Community Laws Team Leader roles.

Lead a dynamic and fast-paced team of front line officers that face different challenges every day. Our Community Laws teams are an innovative group of professionals that strive to set new standards in animal management, community safety and amenity protection.

This rewarding role will require you to coordinate and provide positive leadership to the Community Laws team functions of the organisation in providing excellent service to residents, ratepayers and visitors to the City of Knox that preserves and enhances public health, safety and amenity.

We are seeking a leader with outstanding negotiation and communication skills, demonstrated experience in managing a team, skills in investigations, animal management, local law enforcement, bushfire hazard assessment and the capacity to manage a high workload.

This is a full time Band 7 classified role based at the Knox Civic Centre. Remuneration will be $104,630 - $117,345 (depending on experience) plus superannuation in accordance with the Superannuation Guarantee.

The usual working hours for this role will be 8am to 5pm, Monday to Friday with an accrued day off every 4 weeks. There will be a requirement to participate in an on call roster and may be a requirement for occasional overtime to meet operational needs. A tool of trade vehicle is included.

**What you will need to thrive**

The key selection criteria for this role are:

- Excellent interpersonal skills both written and verbal, with strong emotional intelligence and the ability to gain cooperation.
- Excellent leadership skills and the ability to manage a team and collaborate with colleagues in service delivery.
- Excellent customer service skills and the ability to deliver effective work processes and outcomes.
- Demonstrated ability to implement continuous improvement into work practices.
- Extensive experience in dealing with the community and customers in at times high conflict or complex incidents and resolving difficult situations.
- High level of computer literacy and the ability to learn new software packages relevant to Local Government.
- Understanding of law enforcement processes, including prosecutions and court hearings.

**How to apply**

Please provide a resume, a brief cover letter, and address the ‘what you need to thrive’ section from the to outline how your experience and skills relate to the role.

To view a copy of the please visit our Knox City Council Careers Page.

**Why Us**

At Knox, making a difference to others and our community is at the heart of everything we do. We are inspired by empowering our community inside and out to thrive and prosper through living our values. We support hybrid and flexible working and embrace diverse and inclusive environments. We succeed by recruiting for excellence through investing in our people, encouraging their unique talents and supporting them to bring their whole selves to work.

We believe in our people and provide a supportive, driven and inclusive culture we are proud of, that focuses on wellbeing.

Beyond that, we also offer:

- accrued days off for full time employees;
- growth and learning opportunities;
- career development;
- reward and recognition programs; and,
- a supportive Employee Assistance Program.

To view the inherent requirements for this position please see attachment below.
- Knox City Council has zero tolerance for child abuse and all forms of harm to children. All children and young people who access our services, programs, events and facilities have the right to feel safe and be safe. This includes spaces owned or managed by Council. We take the wellbeing and safety of children and young people in our care seriously. We maintain a child safe organisation by embedding the protection of children into everyday thinking and practice. All Knox City Council employees, contractors and volunteers are responsible for ensuring children and young people are valued, heard and protected from abuse._

Knox City Council acknowledges our offices are located on the traditional lands of the Wurundjeri Woi-wurrung and Bunurong people of the Kulin Nation.

**Advertised**: 19 Apr 2024 AUS Eastern Standard Time
**Applications close**: 02 May 2024 AUS Eastern Standard Time

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