Administration Assistant

2 months ago


Broadmeadows, Australia spectrumvic Full time

**Admin Assistant**

Join our dynamic, multicultural not-for-profit organisation and make a difference every day This role offers variety and new challenges, supporting our Aged Care and Migration & Settlement teams with a trauma-informed approach.

**Key Responsibilities**:

- ** Reception & Client Interaction**: Offer a warm, professional, and empathetic reception experience, supporting clients, especially those in challenging situations.
- ** External Communication**: Maintain clear and respectful communication with clients, follow up on inquiries, and gather feedback for service improvement.
- ** Service & Facility Management**: Oversee administrative processes, manage resources, and ensure maintenance of office and vehicle facilities.
- ** Teamwork & Accountability**: Facilitate internal communication, prepare reports, and monitor service outcomes for continuous improvement.

**Selection Criteria**:

- Certificate III in Administration, Certificate IV in Business, or similar qualification.
- Relevant administrative experience with strong communication skills, especially with people facing trauma or high-stress situations.
- Commitment to Spectrum’s values.
- Proficiency in Arabic is preferred.



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