Receptionist (Part-time)

6 months ago


Sydney, Australia Healthdirect Australia Full time

Work for Australia's largest virtual care provider.
- Permanent, part-time role - 22.8 hours
- Based in our Haymarket, Sydney office (near central station).

**About us**

At Healthdirect Australia we work with purpose and dedication to help Australians actively manage and improve their health.

Our virtual services are easily accessible via multiple channels, including helplines, video call solutions and websites and cater for Australians at all stages of life, ranging from practical and emotional support during pregnancy through to advice about aged care. No matter where people live, or what time of the day or night it is, they can use our services to talk to a health professional, find trusted information and advice online and locate their closest health service.

**About the opportunity**
***
With a workforce of approximately 250 people, and receiving visitors ranging from government representatives, media outlets, board members, shareholders, building managers and service providers, the Office Administrator is the “face” of Healthdirect Australia, as well as the go-to person for queries.

**Key Responsibilities**
- Ensure all Visitors sign in upon arrival and are issued with a visitor pass.
- Act as first point of contact for all enquires.
- Coordinate and maintain office supplies including kitchen, stationery and general office equipment.
- Prepare and post messages on Microsoft Teams channels e.g. welcomes to new staff, weekly birthdays etc.
- Active participation in Office Management Team meetings.
- Assist with divisional or company events e.g., information presentations, cultural events, Values Awards etc.
- Act as an emergency warden and physical first aid officer.
- Monitor the Facilities Helpdesk and report and record facility safety matters to the relevant parties and ensure they are managed and rectified quickly.

**Skills Required**:

- 2 + years in receptionist role supporting 50+ staff members.
- 2+ years’ experience working with Microsoft suite including Word, Excel, Outlook and TEAMs
- Customer service experience - multitasking, prioritising, dealing with difficult customers.
- Proactive attitude with a continuous improvement mindset

**Why work with us**
***
We believe our strength comes from our talented and dedicated staff. We are committed to working together to create a culture where you can bring your whole self to work.

Our benefits include:

- Flexible work arrangements (2 days per week in office, pro-rated for part time employees);
- 14 weeks company Paid Parental Leave for both parents;
- Multi-dimensional wellbeing program that is run by our people for our people;
- Individual curated learner journeys to support you to expand your capabilities and unlock your talent.

To find out more about Healthdirect, and our vision for a healthier Australia, please visit our website - about.healthdirect.gov.au

As an Equal Opportunity Employer, we respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.


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