See more Collapse

Rail Operations Coordinator

2 months ago

Sydney, Australia Veritas Recruitment Full time

Truly positive culture, busy team environment
- Career Advancement Opportunities
- A leader in its niche industry - they set the standards for their competitors

**The Company**

Australia's leading logistic company has over 6,500 employees operating across 125 locations throughout Australia, New Zealand and Southeast Asia.

This is an environment that encourages innovation and collaboration to ensure we exceed industry standards throughout the organisation. Join an experienced team intent on delivering excellence to our customers

**The Role**

The face of the business servicing huge multinational customers in Mining and Raw Materials - this role demands excellent Customer Service, logical planned thinking and a self-starter mentality

Working in a rail control room environment, assisting in managing the live running of train operations to ensure that services are effectively and efficiently delivered to meet both internal and external customer expectations.
- Assist in managing train crew rostering changes within the live run period
- Communicating with track access providers, customers, train crew, maintenance providers and terminal staff to achieve the required service delivery
- Compiling and reporting in shift diaries
- Assist in managing incident and fault reporting
- Assist in managing contingency planning to achieve the optimum result in service delivery
- Assisting the shift manager and manager on duty with any tasks required
- Generating the appropriate paper work and data entry in a timely manner to allow services to depart.
- Responsible for updating relevant Train Management Systems

Relevant qualifications or previous experience in planning and coordinating resources in transport operations welcomed
- Work collaboratively within a strongly driven team
- Proven problem-solving and decision-making skills
- Strong customer focus with the ability to establish and maintain good business relationships
- Ability to organize, control and coordinate activities in an operational environment
- Commitment to safety
- Providing a single point of contact for customers to address service concerns and problems
- Maintaining regular contact (both telephone and face-to-face contact) with clients to ensure that contractual obligations are met and that customer business needs are identified, prioritized and communicated
- Maintaining a shift diary to record information of all services on a regular basis and to track operational requirements.
- Tracking and managing customer complaints/issues and following up with the relevant department to resolve and provide feedback to the customer progress/completion
- Able to work well under pressure and time constraints in a fast paced environment
- Forward thinking and identifying potential problems in the early stages

24750_167696213391058

We have other current jobs related to this field that you can find below

  • Rail Operations Coordinator

    3 weeks ago

    Sydney, Australia Veritas Recruitment Full time

    Truly positive culture, busy team environment - Career Advancement Opportunities - A leader in its niche industry - they set the standards for their competitors **The Company** Australia's leading logistic company has over 6,500 employees operating across 125 locations throughout Australia, New Zealand and Southeast Asia. This is an environment that...

  • Rail Operations Coordinator

    2 weeks ago

    Sydney, Australia Veritas Recruitment Full time

    Truly positive culture, busy team environment - Career Advancement Opportunities - A leader in its niche industry - they set the standards for their competitors **The Company** Australia's leading logistic company has over 6,500 employees operating across 125 locations throughout Australia, New Zealand and Southeast Asia. This is an environment that...

  • Rail Operations Coordinator

    6 days ago

    Sydney, New South Wales, Australia Veritas Recruitment Full time

    Truly positive culture, busy team environment Career Advancement Opportunities A leader in its niche industry they set the standards for their competitorsThe CompanyAustralia's leading logistic company has over 6,500 employees operating across 125 locations throughout Australia, New Zealand and Southeast Asia.This is an environment that encourages...

  • Safety Coordinator

    2 weeks ago

    Sydney, Australia Martinus Rail Full time

    **The Company** Martinus is a 100% Australian owned and operated rail construction company working on some of Australia's largest rail infrastructure projects. We are a company that focuses on finding people who are the right fit into our company culture as much having the right skills and experience. We encourage learning, experimentation and out of the...

  • Rail Training Coordinator

    6 days ago

    Sydney, New South Wales, Australia MTR Corporation Australia Full time

    Introduction:About MTR:MTR is a leading multinational railway company with a vision to connect and grow communities with expert Rail Project Delivery, Operations and Maintenance capability which provides safe, caring and world class service for our passengers.Publicly listed in Hong Kong with a global workforce of more than 50,000, MTR has rail operations in...

  • Bid Coordinator

    6 days ago

    Sydney, New South Wales, Australia Martinus Rail Full time

    The CompanyMartinus is a 100% Australian owned and operated rail construction company working on some of Australia's largest rail infrastructure projects. We are a company that focuses on finding people who are the right fit into our company culture as much having the right skills and experience. We encourage learning, experimentation and out of the box...

  • Marketing and Communications Coordinator

    3 weeks ago

    Sydney, Australia Martinus Rail Full time

    **The Company** Martinus is a 100% Australian owned and operated rail construction company working on some of Australia's largest rail infrastructure projects. We are a company that focuses on finding people who are the right fit into our company culture as much having the right skills and experience. We encourage learning, experimentation and out of the...

  • Rail Training Coordinator

    3 weeks ago

    Sydney, Australia MTR Corporation Australia Full time

    **Introduction**: **About MTR**: MTR is a leading multinational railway company with a vision to connect and grow communities with expert Rail Project Delivery, Operations and Maintenance capability which provides safe, caring and world class service for our passengers. Publicly listed in Hong Kong with a global workforce of more than 50,000, MTR has rail...

  • Rail Operations Advisor

    4 weeks ago

    Sydney, Australia Mott MacDonald Full time

    Mott MacDonald NSW is a dynamic and innovative engineering, management and development consultancy working with high profile clients across Australia. We are wholly independent, employee-owned company with strong local leadership and autonomy. We have a supportive and collaborative culture which values equality and diversity, and we take proactive steps to...

  • Rail Operations Advisor

    6 days ago

    Sydney, New South Wales, Australia Mott MacDonald Full time

    Mott MacDonald NSW is a dynamic and innovative engineering, management and development consultancy working with high profile clients across Australia. We are wholly independent, employee-owned company with strong local leadership and autonomy.We have a supportive and collaborative culture which values equality and diversity, and we take proactive steps to...

  • Operational Integration Lead

    6 days ago

    Sydney, New South Wales, Australia Network Rail Consulting Full time

    About us:Network Rail Consulting (NRC) is the international consultancy arm of Network Rail, the owner of Britain's railway.Since 2013, we have successfully delivered more than 150 consultancy contracts for government, public and privately owned companies; and for passenger and freight owners and operators in Australia, the Middle East, and North America.Our...

  • Railway Operations

    6 days ago

    Sydney, New South Wales, Australia Network Rail Consulting Full time

    About us:Network Rail Consulting is the international consultancy arm of Network Rail, the owner of Britain's railway.Our work is driven by our values:passion, agility, collaboration, impartiality.In Australia, Network Rail Consulting has a growing team of rail industry specialists permanently based in New South Wales, Victoria, and Queensland. We provide...

  • Operational Interface Manager

    3 weeks ago

    Sydney, Australia Network Rail Consulting Full time

    **About us**: Network Rail Consulting is the international consultancy arm of Network Rail, the owner of Britain’s railway. Our work is driven by our values**:passion, agility, collaboration, impartiality.** In Australia, Network Rail Consulting has a core team of specialists permanently based in New South Wales, Victoria and Queensland that is...

  • Operational Integration Lead

    3 weeks ago

    Sydney, Australia Network Rail Consulting Full time

    **About us**: Network Rail Consulting (NRC) is the international consultancy arm of Network Rail, the owner of Britain’s railway. Since 2013, we have successfully delivered more than 150 consultancy contracts for government, public and privately owned companies; and for passenger and freight owners and operators in Australia, the Middle East, and North...

  • Rail Operators

    2 weeks ago

    Sydney, Australia Tecside Group Full time

    **Shutdown and project based work available across Sydney Metro Area and Regional NSW**: - **Weekly pay, over time and allowances**: - **Safe job sites** Tecside are currently recruiting for RIW Operators (Moxy and Excavator) for various shut down and project work across the Sydney Metro area and Regional NSW. **What you will bring to the role**: -...

  • Operational Interface Manager

    6 days ago

    Sydney, New South Wales, Australia Network Rail Consulting Full time

    About us:Network Rail Consulting is the international consultancy arm of Network Rail, the owner of Britain's railway.Our work is driven by our values:passion, agility, collaboration, impartiality.In Australia, Network Rail Consulting has a core team of specialists permanently based in New South Wales, Victoria and Queensland that is continuing to grow...

  • Sydney Rail Operations

    2 weeks ago

    Sydney, Australia Category 5 Labour Management Full time

    Sydney Rail Ops - Syndey location - Shutdown - June long weekend - Great rates on offer One of Australia’s most dynamic providers of human resource solutions, **Cat5 Rail** specialises in rail recruitment, manning, and managed labour services. We provide tailored solutions for a wide range of domestic and international clients. **Cat5 Rail** harnesses a...

  • Railway Operations

    2 months ago

    Sydney, Australia Network Rail Consulting Full time

    **About us**: Network Rail Consulting is the international consultancy arm of Network Rail, the owner of Britain’s railway. Our work is driven by our values**:passion, agility, collaboration, impartiality.** In Australia, Network Rail Consulting has a growing team of rail industry specialists permanently based in New South Wales, Victoria, and...

  • Railway Operations

    14 hours ago

    Sydney, Australia Network Rail Consulting Full time

    **About us**: Network Rail Consulting is the international consultancy arm of Network Rail, the owner of Britain’s railway. Our work is driven by our values**:passion, agility, collaboration, impartiality.** In Australia, Network Rail Consulting has a growing team of rail industry specialists permanently based in New South Wales, Victoria, and...

  • Protection Officer

    4 days ago

    Sydney, Australia John Holland Full time

    Sydney, AU**About John Holland**: We’re all about transforming lives by finding solutions to complex challenges across a wide range of industries including infrastructure, property, rail, building and water projects in Australia, New Zealand and South East Asia. From the epic, to the intimate, everything we do improves life for someone, somewhere. It gives...