Aps 4 IT Asset Officer, IT Services

2 weeks ago

Canberra, Australia Australian Department of Infrastructure and Regional Development Full time

**APS 4 IT Asset Officer, IT Services**,
**IT Services**

**APS Level 4**

**Title**:

- APS 4 IT Asset Officer, IT Services**Classification(s)**:

- APS Level 4**Employment Type**:

- Ongoing/Non-Ongoing, Full Time/Part time**Salary**:

- $69,515 - $75,541 per annum plus 15.4% superannuation**Business Division**:

- Finance & IT**Branch / Section**:

- IT Services, End User Support**Location**:

- Canberra**Security Clearance**:

- Baseline Vetting**Job Reference No**:

- 42646**Contact Officer**:
**Closing Date**:

- 11.59pm AEDT, Sunday 26 March 2023**Our Department Values**

Our values set the direction for what it means to work in our department. They inform the standard and expectations of behaviours, skills and capabilities and the attributes we currently have, will continually work to achieve and develop, and that we use to acknowledge and attract, retain and recruit into our department.
- A little bit about us

The Information Services Branch (ISB) delivers trusted information technology and communication services to the Department and portfolio agencies to support to the department's strategic activities at all levels internally, externally and internationally.

The Branch is currently working towards ensuring our IT Service Delivery teams are equipped for efficient and effective execution of assigned Information Technology Infrastructure Library (ITIL) processes to meet our stakeholder’s expectations.

**The opportunity we have available**:
We are seeking a suitably qualified and experienced person to fill the role of IT Asset Officer.

A merit pool may be established for a period of 18 months from the date of this advertisement as a result of the selection process. This selection process may also be used to fill other positions within ISB, both ongoing and non-ongoing.

**What will you do?**:
Position specific duties include:

- Develop and maintain strong relationships with key stakeholders, including internal and external vendors and managed service providers in the delivery of End User Support Services.
- Responsible for the day to day delivery and management of mobile phone and telecommunications services.
- Assisting with planning and scheduling of stocktaking activities, including investigation and stock take remediation/reconciliation actions.
- Conducting stock receipting as well as stocktaking and assurance activities of IT equipment storerooms
- Identify areas for efficiency gains and enhancement of the Department’s ITSM Tool and assist in the upload of, auditing & validation checks of IT asset data to ensure the accuracy.
- Assist in the maintenance of the department’s IT asset management documentation, including Process and Standard Operation Procedures.
- Undertake additional tasks and reporting as requested.

**What else can we offer?**:

- Attractive employment conditions, including a 15.4% employer contribution to superannuation, flexible work arrangements including flex time, 150 hours of paid annual leave per year for full-time employees and an annual closedown period (Christmas/New Year).
- We offer exciting, challenging, rewarding and meaningful careers that connect and enrich Australian communities, underpin our economy and society, and empower our regions.
- We’re committed to creating a fulfilling, flexible and supportive workplace that enables you to achieve your personal and professional goals.
- We provide mentoring opportunities, a commitment to training and development and access to the department’s Professional Coaching Scheme.
- We value diversity and are committed to creating an inclusive culture where our people feel connected, valued and respected for who they are and what they bring to the workplace. We know a culture of inclusion enhances our work performance and the wellbeing of everyone.
- Exposure to high profile and exciting projects.
- Networking opportunities across the department and wider APS.
- Flexible working arrangements where appropriate, including part time hours, home based work and job sharing.

**Who are we looking for?**:
We are looking for a self-motivated professional who can engage effectively with stakeholders to simplify business processes, overcome adversity, influence beneficial outcomes and achieve results.
- Demonstrated ability to work cooperatively with diverse areas and teams, managing positive relationships with key stakeholders to achieve goals and implement change
- Demonstrate an understanding and experience of ITIL
- Demonstrated ability to maintain accurate digital documents using a records management system

Desirable experience or qualifications:

- An ITIL foundation or similar certification / experience
- Experience working in the IT industry

**Eligibility requirements**

_Public Service Act 1999 _including:
**How to apply**:
Applications for this opportunity close at 11:59pm, Sunday 26 March 2023 (AEDT).

_Who are we looking for_’ section.

**Applications via Indeed will not be accepted**.

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