Customer Support Officer
2 weeks ago
Join one of Australia’s most trusted brands
- Flexible working options available after 6 months
- Full-Time 38 hours per week
**Our company**:
Fosroc is one of the leading marketers and manufacturers of construction chemicals, decorative concrete solutions and related equipment for the Australian and New Zealand civil engineering, industrial, commercial, infrastructure and residential construction markets. Fosroc is proudly part of the DuluxGroup, home to some of Australia’s most iconic brands and 8000 employees globally.
**Your role**:
As a Customer Service Officer, you will engage with our customers at various points in their construction journey and create a strong relationship between the consumer and various Parchem brands.
The business will support those who wish to step into this space with a strong training and on-boarding program at the start of your journey with us.
This is a full-time 38 hours per week position and will require you to work rotating shifts within a monthly roster to accommodate the Centre's operational hours which are between 7am and 6pm.
**Responsibilities**
- Manage customer orders and entry deadlines are met
- Recommend products across our brands in line with the consumer's enquiry
- Handle complaints, provide appropriate solutions and alternatives within the set timeframes, and follow up to ensure resolution.
- Be involved in ongoing training and on-the-job learning
**Benefits**
- Give back to your community by using your “Supporting the Community” action day (1 day per year)
- Enjoy access to the DuluxGroup product ranges at a discounted rate
- For parents - a Parental Leave package of 20 weeks paid leave for the primary carer
- Enjoy true recognition through our various employee award schemes
- Access to learning and development opportunities to support your growth and development across multiple business units and locations
**Skills & Experience**
You’ll bring clear and professional communication skills with the ability to communicate with a diverse range of people. As a great team player, you will be able to self-manage and can adapt to changing priorities and situations. Other key skills and experience include:
- Demonstrated experience in customer service
- Highly organized with strong time management
- Ability to be proactive and supportive
- Excellent attention to detail
**Imagine a better place**
Dulux Paints & Coatings is proudly part of the DuluxGroup, we believe in the power to 'Imagine a better place', and we want you to be a part of it
You'll work with over 50 iconic, trusted household brands with a 100+ year history, have the stability of working for a global company and your work will have a real impact. Join us and be part of our growth trajectory as we continue to expand our business globally and innovate in our industry.
At DuluxGroup, we foster a culture of inclusion, diversity, and flexibility. We care about your wellbeing, and we prioritise your safety in everything we do. You'll work alongside people who value your unique perspectives and contributions.
If you're ready to join a compassionate and collaborative workplace, your opportunity starts here.
**How to apply**:
Video
-
Customer Support Officer
2 weeks ago
Wetherill Park, Australia Chandler Macleod Full timeChandler Macleod is seeking an experienced Customer Support Officer to join our client, a leading manufacturer and supplier of Construction supplies. This role is a full time, Permanent Opportunity based in Wetherill Park. Role is Monday - Friday with a monthly roster between 7am - 6pm This role will be responsible for being the first point of contact for...
-
Customer Support Officer
13 hours ago
Wetherill Park, Australia DuluxGroup Full timeJoin one of Australia’s most trusted brands - Flexible working options available after 6 months. - Full-Time or Part - Time roles available **About the role** As a Customer Service Officer, you will engage with our customers at various points in their construction journey and create a strong relationship between the consumer and various Parchem...
-
Customer Service
2 weeks ago
Wetherill Park, Australia BE Campbell Full timeFull time permanent role - Wetherill Park location - Strong opportunity for career growth and development - Be a part of a family owned and operated business that values its employees **About the Role** We are currently looking for a Customer Service & Sales Support Officer to support our busy Sales team. This is an excellent opportunity for a motivated...
-
Customer Support Officer
2 weeks ago
Wetherill Park, Australia Chandler Macleod Full timeLocation: Wetherill Park Employment Type: Full-time, Permanent Key Responsibilities: - Building positive relationships with customers and consumers at various touch points in their journey - Providing technical product knowledge and solutions to customers and consumers - Managing customer expectations and providing "no" answers when necessary - Ensuring...
-
Customer Service Officer
2 weeks ago
Wetherill Park, Australia CSR Full timeCustomer Service Officer - Wetherill Park CSR is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand. THE ROLE CSR have an...
-
Customer Service Officer
1 day ago
Wetherill Park, Australia CSR Full time**Customer Service Officer - Wetherill Park NSW** - Attractive pay + super + CSR benefits - Genuine career progression and training provided. - Diverse and Inclusive team! **Welcome to the CSR Interior Systems Team** **About the role** As the **Customer Service Officer,**you will be reporting to the Customer Service Manager and will play an essential role...
-
Customer Service Officer
2 weeks ago
Wetherill Park, Australia Unique Metal Laser Full time**About Unique Metals Laser** Proudly Australian and privately owned company, Unique Metals Laser's history stretches back to 1972. Unique Metals Laser provide high precision cutting and fabrication solutions to a variety of industries. We have 8 sites across Australia, with our corporate office located in Coopers Plains, Queensland. **About the...
-
Customer Service Officer
2 weeks ago
Wetherill Park, Australia Chandler Macleod Full timeJoin a fantastic team of customer service officers in Wetherill Park, Sydney! Our client is seeking an experienced and confident customer service officer to bring their skillset to our established client and make a valuable contribution to the team. As a leading provider in the construction industry, our client requires confident and KPI focused individuals...
-
Customer Service Officer
2 weeks ago
Wetherill Park, Australia HR Ambassador Full timeOur client is a leader in the **furniture industry** and is looking for an experienced **Despatch coordinator **with exceptional **customer service **skills. **The role will include but not limited to the following**: - Answering enquiries from customers and internal staff regarding delivery issues - Provide knowledgeable, courteous and helpful customer...
-
Customer Support Specialist
1 week ago
Wetherill Park, Australia Pro-Pac Group Full timeCompany Description An opportunity exists to join one of Australia's fastest-growing general packaging supply companies. Pro-Pac Packaging is a national company with a reputation for delivering excellent service, support and knowledge within the industry. We pride ourselves on our work environment and down to earth team and management. **About the...
-
IT Support Officer
2 weeks ago
Wetherill Park, Australia Ausreo Full time**Introduction**: Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for: Our agility to provide superior service and...
-
Customer Service Officer
2 weeks ago
Wetherill Park, Australia HR Ambassador Full time**Immediate Start**: - **Growing Team**: - **National Company** Our client a nationally recognised household name that has been in the industry for 60 years. With over 50+ stores across Australia and New Zealand, our client is believed to be an expert in luxury furniture design. The business is growing rapidly and have a new and exciting opportunity...
-
Disability Support Worker
2 weeks ago
Wetherill Park, Australia ML Support Services Full time**ABOUT ML SUPPORT** We are an energetic and dynamic organisation dedicated to supporting and empowering people to achieve their personal ambitions and enrich their futures. Working with us, you will be promoting health, wellbeing and social inclusion by supporting our customers to achieve their goals and aspirations. **ABOUT THE ROLE** We are seeking...
-
Customer Service Officer
2 weeks ago
Wetherill Park, Australia BASF Australia Ltd. Full time**About BASF** We are the world’s leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources. We are proud of our strong history of innovation. Every day, our global team of over 117,000 individuals work together...
-
Disability Support Worker
2 weeks ago
Wetherill Park, Australia ML Support Services Full time**ABOUT ML SUPPORT** We are an energetic and dynamic organisation dedicated to supporting and empowering people to achieve their personal ambitions and enrich their futures. Working with us, you will be promoting health, wellbeing and social inclusion by supporting our customers to achieve their goals and aspirations. **ABOUT THE ROLE** We are seeking...
-
Support and Admin Officer
2 weeks ago
Wetherill Park, Australia Carbonetics Full timeWe are looking for an enthusiastic Administrative & Support Officer to join our team! - based in Wetherill Park, this is a part time role with the possibility of it growing to a full time role in the near future. You will be responsible for providing support to various admin, support and sales avenues within the organisation. Carbonetics, is a staple of the...
-
Ict-customer-support-consultant
2 weeks ago
Wetherill Park, Australia Bizcomm Pty Ltd Full time**Responsibilities**: - Bizcomm Pty Ltd is a Telstra Enterprise Partner delivering end to end IT and telecommunications solutions to Businesses. With our eyes set firmly on the needs of our customers, our team work to bring about the best technologies, products, and services to the markets in which we operate.**What we are looking for**: We are looking for...
-
Dispatch Customer Service Officer
3 weeks ago
Wetherill Park, Australia HR Ambassador Full timeJob description Our client is a leader in the **furniture industry** and is looking for an experienced **Despatch coordinator **with exceptional **customer service **skills. **The role will include but not limited to the following**: - Answering enquiries from customers and internal staff regarding delivery issues - Provide knowledgeable, courteous and...
-
Customer Service Officer
3 weeks ago
Wetherill Park, Australia Strategy One Human Resources Full time**Job Description**: Based in Wetherill Park, this well established organisation, who are continuously growing in an exciting industry, is currently looking for an experienced Customer Service Officer to join their team. We will be interviewing immediately for an ASAP start. You will be responsible for: - Answering calls & enquiries relating to products,...
-
Junior Customer Service Officer
12 hours ago
Wetherill Park, Australia Nick Scali Furniture Full time**Nick Scali Furniture is a leading Furniture company, and we are looking for the best.** Nick Scali is a nationally recognised house hold name founded in 1962. As a market leader we pride ourselves on being the experts in luxury furniture design. With over 60+ stores across Australia and New Zealand, we are continuing to grow with several new stores opened...