Customer Experience Expert
5 months ago
Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers.
Our Cranbourne Branch are looking for an experienced Customer Service Expert with Administraion experience to start ASAP and be able to hit the ground running
- Monday - Friday 8.00am - 4.00pm
- May be required to work some Saturdays
- Technical / Mechanical apptitude highly regarded
**About the Role**:
- Face to Face customer service
- Greeting customers and visitors at reception with a positive, helpful attitude.
- Ensuring our customers have the best experience within the Branch
- Provide support to the manager and the running of daily operations
- Effectively keeping customers updated on delivery lead times
- Explore customer needs and educate on our full scope of services
- Source suitable resolutions to customer concerns and follow up customer queries
**About You**:
- Be a passionate customer service expert, with previous retail and/or customer service experience
- Experience delivering a high level of customer service both face to face and over the telephone.
- Professional communication and presentation skills
- Excellent - Clear verbal and written communication skills
- Must have a current drivers licence
- Ability to resolve issues and create solutions for customers
- Support the Branch manager with administrative tasks
- Ability to work in fast paced workplace
- Excellent time management and prioritisation skills
- Intermediate to Advanced Microsoft Office skills
**Benefits**:
- Supportive and collaborative team environment
- Growth and development opportunities
- Competitive salary
- Reward and Recognition program
As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.
O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.
-
Customer Experience Expert
5 months ago
Cranbourne, Australia O'Brien Glass Industries Limited Full timeOur Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our Cranbourne Branch are looking for an experienced Customer Service Expert with Administraion experience to start ASAP and be able to hit the ground running! - Monday - Friday 8.00am - 4.00pm - May be required to work some Saturdays - $28.65ph **About...
-
Customer Experience Leader
5 months ago
Cranbourne, Australia O'Brien Glass Industries Limited Full timeAre you wanting to work for an organisation that values their people, invests in communities, is passionate about diversity and inclusion, and has a commitment to our environment? If this resonates, then we have an opportunity for you. **The Role** Our Cranbourne AutoGlass Service Center is seeking a highly-motivated, enthusiastic and passionate Customer...
-
Customer Experience Ambassador
3 weeks ago
Cranbourne, Victoria, Australia dusk Full timeAre you a customer service enthusiast with a passion for creating unforgettable experiences? Do you have a knack for igniting joy in every customer who walks through our doors?We're seeking a Customer Assistant to join our team at dusk, where you'll play a pivotal role in bringing our vision to life. As a Customer Assistant, your mission will be to deliver...
-
Sales Representative
6 days ago
Cranbourne, Australia The Natural Experience Full timeRapidly growing family-owned business, The Natural Experience, has the need for a part-time/casual sales representative who is able to give to our customers a relaxing and meaningful experience: - Do you have a passion for overall wellbeing and natural handmade products? - Have you heard or do you know about the benefits of Neuroplasticity? - Are you...
-
Cranbourne, Victoria, Australia Officeworks Full timeAbout OfficeworksAt Officeworks, we're passionate about delivering exceptional customer experiences and empowering our team to achieve greatness. As a Retail Department Leader at our Cranbourne store, you'll play a vital role in driving sales growth, leading a high-performing team, and creating a positive shopping experience for our customers.Key...
-
Customer Service and Sales Representative
2 months ago
Cranbourne, Victoria, Australia Beacon Lighting Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Casual Customer Service and Sales Assistant at our Cranbourne store.Key ResponsibilitiesProvide exceptional customer service to our retail and trade customersPromote and expand our Trade Loyalty Program and Trade accountsDevelop strong product knowledge to...
-
Casual Customer Service and Sales Assistant
3 months ago
Cranbourne, Australia Beacon Lighting Full time**If you are passionate about sales and building strong customer rapport, we want you!** - ** Casual customer service and sales role available at our Cranbourne store**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Generous team member discounts, a fun team culture **and** performance based profit share...
-
Retail Sales Associate
2 weeks ago
Cranbourne, Victoria, Australia Ampol Full timeAustralia's largest convenience retailer, Ampol, is seeking a motivated Retail Sales Associate - Sales and Service Expert to join our team in Cranbourne. As a key member of our retail team, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.About UsWe are powered by our people,...
-
Customer Service and Sales Representative
3 weeks ago
Cranbourne, Victoria, Australia Beacon Lighting Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Assistant at our Cranbourne store.Key ResponsibilitiesProvide exceptional customer service to our retail and trade customersPromote and expand our Trade Loyalty Program and Trade accountsDevelop strong product knowledge to assist...
-
Customer Service and Sales Associate
3 weeks ago
Cranbourne, Victoria, Australia Beacon Lighting Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Casual Customer Service and Sales Assistant at our Cranbourne store.Key ResponsibilitiesProvide exceptional customer service to our retail and trade customersPromote and expand our Trade Loyalty Program and Trade accountsDevelop strong product knowledge to...
-
Casual Customer Service and Sales Assistant
3 months ago
Cranbourne, Australia Beacon Lighting Full timeIf you are passionate about sales and building strong customer rapport, we want you! Casual customer service and sales role available at our Cranbourne store Comprehensive and ongoing training - no lighting experience needed! Generous team member discounts, a fun team culture and performance based profit share incentives! BENEFITS To...
-
Customer Advisor
5 months ago
Cranbourne, Australia NAB - National Australia Bank Full time**Work type**: Permanent Full time, Permanent Part time **Region**: VIC- South East region - **Cranbourne Location**: - **Be supported to grow your career at NAB**: - **Make a genuine difference through the work you do**: - **5 Days per week**: - **9-4.30 Monday-Thursday and 9-5.30 Fridays** **It’s more than a career at NAB. It’s about more...
-
Customer Service Ambassador
3 days ago
Cranbourne, Victoria, Australia dusk Full timeIgnite your passion for delivering exceptional customer experiences and bring the dusk vision to life as a Customer Service Ambassador. As a key member of our team, your mission will be to create a warm and inviting atmosphere that leaves customers glowing with satisfaction. Role Overview: Your radiant personality and commitment to delivering perfect...
-
Customer Service Representative
1 week ago
Cranbourne, Victoria, Australia Telstra Full timeDelivering Exceptional Customer ExperiencesTelstra is seeking a skilled Customer Service Representative to join our Retail team. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences through outstanding service and support.Key Responsibilities:Provide personalized service to customers, addressing their...
-
Customer Service Representative
2 weeks ago
Cranbourne, Victoria, Australia Guzman Y Gomez Full timeAbout UsGuzman y Gomez (GYG) Mexican Taquerias are fast-paced food and beverage restaurants that prioritize the customer experience through the delivery of high-quality Mexican products in a friendly and enjoyable environment.We're committed to building a strong company culture and employee experience by putting pride and passion into all we do, and...
-
Customer Service Representative
5 months ago
Cranbourne, Australia Vacuumspares.com.au Full time**The Role**: - Good time management and organization skills - Order taking - Attention to detail - General administrative tasks * **To be considered for this role, you have**: - Full working rights in Australia - Good time management and organization skills - General administrative understanding - A positive attitude and willingness to learn -...
-
Customer Service Representative
3 weeks ago
Cranbourne, Victoria, Australia Guzman Y Gomez Full timeAbout the Role:Guzman y Gomez is seeking a motivated and enthusiastic Crew Member to join our team. As a Crew Member, you will be the face of our brand, providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Provide outstanding customer service, responding to customer inquiries and resolving issues in a...
-
Customer Service Associate
3 days ago
Cranbourne, Victoria, Australia APCO Service Stations Full timeAbout APCO Service StationsAs a leading Australian owned, independent petrol and convenience retailer, APCO Service Stations is a business built on strong core family values and exceptional customer service. We have 25 sites across Victoria and NSW, offering a unique shopping experience with our Cafe 24-7 brand and IGA X-press brand at five of our...
-
Customer Service Team Member
4 weeks ago
Cranbourne, Victoria, Australia APCO Service Stations Full timeAbout APCO Service StationsWe're a leading Australian-owned petrol and convenience retailer with a strong focus on customer service and community involvement. With 25 sites across Victoria and NSW, we're committed to delivering exceptional experiences for our customers.Console Operator - Night Shift PositionWe're seeking a skilled and enthusiastic Console...
-
Customer Service Team Member
4 weeks ago
Cranbourne, Victoria, Australia APCO Service Stations Full timeAbout APCO Service StationsWe're a leading Australian-owned petrol and convenience retailer with a strong focus on customer service and community involvement. With 25 sites across Victoria and NSW, we're committed to delivering exceptional experiences for our customers.Console Operator - Night Shift PositionWe're seeking a highly motivated and...