New Business Administrator

4 weeks ago

Sydney, Australia ClearView Full time

We're a flat structure with 300 employees in the business meaning you will be provided with more exposure and opportunity to grow your skillset and career - to put it into context 17 of our internal staff got promoted last year

You will work with a close knit, supportive team who enjoy having a laugh, but also working hard to achieve personal and wider company objectives.

We're looking for someone who is proactive, with great customer service experience preferably gained within a Life Insurance or Financial Services background.

The role is hybrid 3 days in the office and 2 days at home, based in the CBD on Bond Street.

**Primary responsibilities**:

- Liaise with Underwriters and Direct Sales agents accordingly
- Responding internal & customer queries in writing and via the telephone
- Meeting all service standards and quality objectives
- Following up external parties for further information such as medical professionals; other internal departments

**Secondary responsibilities**:

- Ad-hoc requests / tasks from management when required
- Relationship building (internal / external)
- Filing / General Office Administration
- Reception duty when required

**Experience/qualifications**:

- Administration experience
- Specific Life insurance experience - preferred
- Industry qualifications - Highly regarded
- Exposure to corporate environments - preferred

**Attributes or skills**:

- Customer Service Orientation
- Prioritisation and organisational skills
- Relationship building & communication skills (internal / external)
- Complaint resolution skills
- Basic Project Management Skills
- Insurance industry systems experience
- Microsoft Office Experience

**Why us?**

ClearView provides an environment that rewards creative thinking, enabling us to deliver the best outcomes to our customers and partners, embedding our values of Integrity, Persistence, Authenticity and Collaboration in everything we do and decision we make.

**_We also offer _**
- Work place flexibility - We have a hybrid remote-working model to give you the support you need to help balance your career with the things that make your life rich - such as family, health and doing the things you love
- Employee Referral Program - successfully refer a friend and receive $1,000
- Meditation sessions - in person and remote (optional)
- Extended Parental Leave - 16 weeks paid Parental leave cover
- Additional Leave - We offer up to another full week of annual leave
- Volunteer Day - 2 days of paid leave to volunteer in the community per year
- IPAC rewards - an extensive rewards program offering discounts and cash-back deals at over 350+ retailers
- Employee Assistance - Free and confidential counselling services to all employees and their families
- Study Assistance - ClearView promotes learning and will provide financial assistance for approved learning and time off work to study and complete exam

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