Communications & Engagement Manager

3 weeks ago


Melbourne, Australia Hudson Australia Full time

**The Role**:
Are you a senior Communications and Engagement specialist, with the ability to influence high level stakeholders, but also be hands on and deliver on your recommendations?

We are seeking an experienced Communications and Engagement Manager to undertake a rare two year fixed term contract with this state government client.

Sitting in the Strategic Communications Team, this role will lead internal and external communications activities to support this major change program. This involves driving engagement and awareness with stakeholders and providing strategic communications advice to the project team leadership. Your experience in transformation - particularly in the digital space - will allow you to excel in this role, working to provide a seamless online experience for all users.

**VPS6 | 2 Year Fixed Term**

**Key Responsibilities**:

- Lead, develop and implement the Service Transformation communications and engagement plan, with a strong focus on stakeholders, both internal and external, executives and Ministers
- Lead, develop and manage Service Transformation communications initiatives, and undertake oversight of the design processes associated with Service Transformation programs and projects to achieve organisational objectives within defined parameters
- Develop and foster day-to-day communications and working relationships with the Service Transformation program teams to ensure a coordinated, integrated and consistent approach to stakeholders relations and communications matters are undertaken
- Effectively collaborate and facilitate information - strategic and operational, sharing across teams and the business to ensure timely, well-tailored and engaging communications
- Provide authoritative and strategic communications advice and report on progress and impact to the project leadership
- Prepare supporting written and visual content across internal channels and formats i.e. images, video, graphics etc, with great care to detail
- Contribute to external content development for social media and EDM's, including visual content
- Ensure content meets plain language editorial requirements, accessibility standards, and branding and style guides

**About You**:

- Demonstrated experience leading communications across a diverse group of stakeholders for a major change or transformative program of works
- Demonstrated experience working in transformation projects, engaging with high level stakeholders
- Strong expertise in writing, editing and content development skills, including visual and digital, across multiple platforms and formats
- Experience drafting and implementing communication and engagement strategies and supporting artefacts
- A proactive, flexible, and resilient approach to changing priorities
- High level stakeholder management, facilitation, and negotiation skills
- Demonstrated knowledge and/or experience using specialised tools and software including MailChimp, Canva, Trello, Microsoft suite including SharePoint and Teams
- A tertiary qualification in communications, information management or a related discipline is preferable.

**How to Apply**:



  • Melbourne, Australia AMP Limited Full time

    **The opportunity** Provide an outstanding experience by taking inbound calls from AMP Bank customers, financial advisers and employers and adding value to each interaction by understanding their needs and delivering the best service. You will be given comprehensive initial training to get you off to a strong start, so it doesn’t matter if you have no...

  • Nsc Team Manager

    2 days ago


    Melbourne, Australia AMP Limited Full time

    **The opportunity** The North Service Centre Team Manager’s primary responsibility is delivery of the North Contact Centre service offer. The Manager is responsible for ensuring the team delivers easy, effortless experiences and meets its quality and productivity targets by providing leadership and implementing change to drive an effective and efficient...


  • Melbourne, Australia AMP Limited Full time

    **The opportunity** As an Associate Business Development Manager you will take ownership and accountability for the success of your individual sales budget through the development of sales & marketing plans, the management of your sales call cycle and growing the business through superior service. AMP Bank operates predominantly a business-to-business sales...

  • Business Consultant

    3 weeks ago


    Melbourne, Australia AMP Full time

    Be part of a high performing team Location: Melbourne Initial 9 months contract Hybrid role The opportunity Business Consultant, to play a crucial role in analysing and improving business processes within AMPs wealth product domain. This is contingent contract role working at AMP. About the role: Leading the end-to-end BA delivery with accountability...


  • Melbourne, Australia AMP Limited Full time

    **The opportunity** The NSC Quality Coach is responsible for providing technical skills coaching to consultants to uplift the quality experience for advisers and clients on the North Platform **How you will make an impact**: - Listen to calls and provide feedback and coaching in a timely manner to enhance service the competency of consultants - Understand...


  • Melbourne, Australia AMP Limited Full time

    **The opportunity** The Quality Coach is responsible for providing technical skills coaching to consultants, to uplift the quality experience for advisers and clients on the North Platform. **How you will make an impact**: - Review feedback and coaching in a timely manner to enhance service the competency of NSC team members - Support the NSC leaders to...

  • Nsc Consultant

    2 days ago


    Melbourne, Australia AMP Limited Full time

    The opportunity The North Service Centre (NSC) is an integral part of servicing AMP’s North platform, and the Customer Service Consultant role encompasses contact centre duties to deliver a superior level of service to AMP’s advisers and clients You will be given comprehensive initial training to get you off to a strong start, so it doesn’t matter if...


  • Melbourne, Victoria, Australia Culture Amp Full time

    Join us on our mission to make a better world of work. Culture Amp revolutionizes how millions of employees across more than 6,600 companies create a better world of work. As the global leader in employee experience, Culture Amp empowers businesses to transform employee engagement, develop high-performing teams, and retain talent via cutting-edge research,...


  • Melbourne, Australia AMP Limited Full time

    **How you will make an impact** - Proactive, strategic, and forward-thinking diary management for the CTO, including strategically scheduling their meetings, preparation and focus time, and prioritising to ensure their time is aligned with their key priorities - Regular travel organisation for CTO to travel from Melbourne to Sydney (flights, accommodation,...


  • Melbourne, Australia AMP Limited Full time

    Be part of a high performing team - Location: Melbourne - Initial 3 Month contract **The opportunity** The North Service Centre is responsible for servicing advisers and clients on the North Platform. The North Consultant role encompasses call centre responsibilities to deliver a superior level of service that consistently meets and often exceeds the...


  • Melbourne, Australia NES FIRCROFT Full time

    BH-263615 Posted: 13/03/2024 - Negotiable- Australia Victoria Melbourne- Permanent- Alternative & Renewable Energy- Onshore Wind**Community Engagement Manager** NES Fircroft is supporting a global wind turbine manufacturer in sourcing a Community Engagement Manager to join their team in Victoria. - Full-time, Permanent - Office is based in Melbourne - must...


  • Melbourne, Australia Sharp & Carter Full time

    Work for a community first NFP Organisation - Salary pitched between $140-150K Base + Superannuation - Great Culture | Hybrid working environment with offices in South East **About the Opportunity** *** This Communications and Engagement Manager is responsible for leading the Communications, Engagement and Events functions on behalf of this community first...


  • Melbourne, Australia Melbourne Water Full time

    **Job Number**: - 978563 **Work type**: - Permanent Full Time **Location**: - Melbourne - Docklands **Categories**: - Communications, Education & Marketing **Our Organisation**: At Melbourne Water we love water and love life. What we do makes a vital contribution to Melbourne’s famous lifestyle. We achieve this by supplying high quality drinking...


  • Melbourne, Australia Buildkite Full time

    Build tools for the best software teams in the world. About The Role Buildkite’s mission is to unblock every developer on the planet. And our CI/CD platform is used by the best engineering teams in the world, including Airbnb, Shopify, PagerDuty, and Lyft. This role will be a champion and role model for the employee experience, designing and delivering...


  • Melbourne, Australia The Green Recruitment Company Full time

    Posted 11 March 2024 Salary Competitive Salary (DOE) LocationMelbourne Job type Permanent Discipline Renewable Energy & Infrastructure, Sustainability ReferenceMR-CEM-03/24 Contact NameMegan Rickett **Job title**: Community Engagement Manager **Location**: Melbourne, Victoria, Australia (Hybrid) The Green Recruitment Company is proud to partner with...


  • Melbourne, Australia Palliative Care Victoria Inc Full time

    About the role This role involves community engagement and capacity building activities with individuals and communities so that they are better prepared, and can be supportive of others, when facing life limiting illness, dying, death, grief and loss. It will involve collaboration, networking and outreach via relevant social networks, groups and community...


  • Melbourne, Australia Department of Premier and Cabinet Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Department of Premier and Cabinet **Salary**: $130,673 - $174,869 Occupation: Communications, Marketing and Media Reference: VG/VG/1776353 An exciting and unique opportunity exists for a talented and passionate individual to join the Strategic Communications, Engagement and Protocol (SCEP)...

  • Community Engagement

    8 hours ago


    Melbourne, Australia Davidson Group Services Full time

    **Community Engagement and Community Specialist** **About the Company** You would be joining a vibrant and diverse team at one of Melbourne’s largest Water corporations. **About the Role** Your role with include but not be limited to - Develop, deliver, and implement engagement communication plans that deliver positively for the community and...


  • Melbourne, Australia Civica UK Ltd Full time

    Civica is a global organisation of over 5,000 employees, providing smart software to deliver the public services of the future and improve outcomes for citizens. We are problem solvers and experts in our field. And we love what we do because it makes a difference to those who really need it. **The role** Civica is seeking a talented and dynamic Internal...


  • Melbourne, Australia SHK Asia Pacific Full time

    **Manage and co-ordinate Indigenous programs**: - **Australia’s largest university**: - **Engineering focus** **About the organisation** **About the role** In this newly created role, the Aboriginal Communities Engagement Manager in the Faculty of Engineering will co-ordinate and manage Indigenous community related programs and initiatives for the...