Claims Support Officer

1 month ago

Brisbane, Australia Gallagher Full time

**Introduction**:
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

**Overview**:
Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way - values lived daily by our people.

We also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available.

There are some great things happening at GB as we continue through a period of exciting period of transformation and change, including the introduction of dedicated specialist hubs within our claims functions that are truly unique to the market and our service offerings to injured workers and clients alike. And, we want YOU to be a part of it all

We are offering a fantastic new opportunity for a Claims Support Officer to join our growing team, providing administrative support to our Claims Operations. Based in our modern Brisbane offices, these roles are pivotal to providing exceptional services to injured workers and insured clients. Along the way, you will learn new skills and work with a diverse set of stakeholders.

**How you'll make an impact**:

- Provide administrative support to teams including:

- Registration of new claims;
- Processing of expenses and entitlements;
- Lodging and referring incoming correspondence, assisting with the processing of letters and other transactions;
- Engage with internal and external stakeholders, including case management and legal advisory personnel, legal practitioners, regulatory bodies etc;
- Participate in key business projects and initiatives.

**About you**:

- Previous experience in an administrative or customer service role;
- Exceptional time management and organisational skills;
- Excellent attention to detail;
- Highly developed communication skills, with the ability to engage at all levels of organisation;
- A strong sense of team and collaboration;
- A resilient attitude.

What do we offer our people?
- Attractive remuneration packaging & flexible work arrangements;
- Collaborative working environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities;
- Paid Parental Leave scheme;
- A unique and exciting career - as our Company grows, so do the opportunities for our people;
- Opportunities for ongoing education and development;
- Service and performance recognition awards; and Employee Assistance Program for yourself and immediate family members.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

**Compensation and benefits**:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the **minimum core benefits** you’ll get, depending on your job level these benefits may improve:

- 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
- Novated Leasing opportunities
- Two paid volunteer days annually
- Health Insurance Discounts with our Group Insurance Plan
- Employee Stock Purchase Program
- Paid parental leave

**Other benefits include**:

- Flexible and hybrid work arrangements
- Mental Health and Wellbeing Support for yourself and immediate family members
- Employee Recognition Awards and Service Milestone Recognitions
- Peer Support Program
- Annual flu vaccinations
- Access to Reward Gateway - discount offers at over 350 retailers
- And more...

**We value inclusion and diversity**

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the commu

  • Claims Support Officer

    8 months ago

    Brisbane, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Claims Support Officer

    6 months ago

    Brisbane, Australia Zurich Insurance Company Full time

    A new adventure awaits…   How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you? At Zurich we’re on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our...

  • Claims Officer

    4 months ago

    Brisbane, Australia QBE Insurance Group Limited Full time

    Claims Officer **Primary Details** Time Type: Full time Worker Type: Employee Deliver superior claims service to customers in the Casualty and Specialty classes. Execute superior claims management including determining policy coverage, investigating, evaluating and negotiating claims, and engaging with specialist suppliers and stakeholders. **Claims...

  • Claims Support Officer

    4 months ago

    Brisbane, Australia Gallagher Full time

    **Introduction**: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives...

  • Claims Support Officer

    2 months ago

    Brisbane, Queensland, Australia Zurich Insurance Company Full time

    A Brighter Future AwaitsZurich is on a journey towards a sustainable future, and we're looking for a Claims Support Officer to join our Motor Claims team.In this role, you'll support the Claims team to deliver exceptional service to our customers through the claims assessing process.Your responsibilities will include liaising with internal and external...

  • Claims Officer

    4 months ago

    Brisbane, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee Deliver superior claims service to customers in the Casualty and Specialty classes. Execute superior claims management including determining policy coverage, investigating, evaluating and negotiating claims, and engaging with specialist suppliers and stakeholders.  Claims Officer - QLD...

  • Ctp Claims Support Officer

    2 months ago

    Brisbane, Australia Suncorp Group Full time

    We are currently seeking a Claims Support Officer to provide support to the Personal Injury Claims teams through the execution of business support and customer service functions. **This is a 12-month contract opportunity that will be full-time, based in Brisbane CBD.** **What you’ll do**: - Be responsible for lodging Personal Injury claims. -...

  • CTP Claims Support Officer

    7 months ago

    Brisbane, Australia Suncorp Group Full time

    We are currently seeking a Claims Support Officer to Provide support to the Personal Injury Claims teams through the execution of business support and customer service functions.  This is a 12-month contract opportunity that will be full-time, based in Brisbane CBD. What you’ll do: Claim Lodgement Functions Lodge Personal Injury claims. ...

  • Claims Officer

    1 month ago

    Brisbane, Australia Troocoo Full time

    About the CompanyOur client is a respected leader in the healthcare and aged care sector, committed to prioritising employee well-being and fostering a proactive approach to workplace safety. Based in South Brisbane, they offer a supportive environment focused on helping employees return to work safely...

  • Claims Support Specialist

    1 month ago

    Brisbane, Queensland, Australia Gallagher Full time

    {'title': 'Role Overview', 'content': 'Gallagher Bassett is a leading provider of claims administration services.We are seeking a Claims Support Officer to join our Brisbane office.The successful candidate will provide administrative support to our Claims Operations team.This is an exciting opportunity for someone looking to start their career in claims...

  • Claims Support Officer

    1 month ago

    Brisbane, Australia Gallagher Full time

    IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Claims Officer

    2 weeks ago

    Brisbane, Australia Cover-More Full time

    **Description**: Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such...

  • Claims Officer

    2 days ago

    Brisbane, Australia Cover-More Full time

    **Description**: Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such...

  • Claims Support Officer

    4 weeks ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    About the RoleWe are seeking a highly skilled Claims Support Officer to join our team in Brisbane CBD. This is a 12-month full-time contract opportunity.Key ResponsibilitiesLodge Personal Injury claims, investigating and gathering additional information as required.Prepare, proofread and dispatch outbound correspondence in support of claim lodgement and...

  • Claims Support Officer

    4 weeks ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    Job DescriptionWe are seeking a highly skilled Claims Support Officer to join our team in Brisbane CBD. This is a full-time, 12-month contract opportunity that offers a challenging and rewarding work environment.Key Responsibilities:Lodge Personal Injury claims, investigate and validate claim details, and manage complex escalations from business...

  • Claims Officers

    7 months ago

    Brisbane, Australia Blake Oliver Consulting Full time

    We have several contract Claims Officer roles with an international insurance organisation in their property team. You will join an established claims team on an initial 6-month contract. They are a friendly and supportive team where you will be offered training and the flexibility work from home a couple of days per well after your training is...

  • Claims Support Officer

    3 months ago

    Brisbane, Australia Allianz Australia Full time

    At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flex for balance and the support you need. We know that flexible work comes...

  • Aps 4 Claims Support Officers

    6 months ago

    Brisbane, Australia Department of Veterans' Affairs Full time

    Salary Range: $79,764 - $85,074 + Attractive Superannuation The Department of Veterans’ Affairs (DVA) exists to meet the Nation’s commitment to care for our veteran and defence service community—the men and women who have served Australia in times of war and conflict as well as peacetime. We do this through programs of care, compensation,...

  • Claims Officer

    7 months ago

    Brisbane Central Business District, Australia HAYS Full time

    The Local Council is seeking an experienced Claims Consultant. **Your new company** It is a large public sector organisation with offices in the Brisbane CBD. **Your new role** As a Claims Officer, you will manage a variety of workers’ compensation claims with varying levels of complexity from registration to resolution. You will ensure best practice...

  • Claims Support Role

    1 month ago

    Brisbane, Queensland, Australia Zurich Insurance Company Full time

    At Zurich, we're committed to creating a brighter future for our customers, people, and the planet. As a Claims Support Officer, you'll play a key role in delivering exceptional service and support to our customers through the claims assessing process.A Day in the LifeYou'll be responsible for:Liaising with internal and external stakeholders to ensure...