Case Officer/customer Service
1 week ago
**Customer Service Representative/Case officer**
Looking for a fulfilling and challenging career in customer service? Look no further than SuperCare We are an established and fast-growing Australian company dedicated to assisting eligible patients with accessing their Superannuation for medical treatment.
**What's on offer?**
- Immediate Start, Permanent Position
- An exciting opportunity to build a career in Customer Service
- Advance your knowledge in the Superannuation and Medical industry.
**The Role**
As a Customer Service Representative/Case Officer, you will have the opportunity to further your career and join a dynamic team in a great office environment. W**e will provide you with all the necessary training and ongoing support to excel in your role.**
In this position, you will be responsible for building and maintaining customer relationships, handling all communications, gathering documentation, and managing the lodgment process for the Early Release of Superannuation initiative for medical treatment through the Australian Taxation Office.
**The Criteria**
We are looking for someone who is enthusiastic, passionate, flexible, and has meticulous attention to detail. You should also have strong oral and written communication skills, be able to manage priorities effectively, maintain and develop client relationships, and work autonomously. Proficiency in Microsoft Office/Google is a must.
**Our Values**
At SuperCare, we value teamwork and encourage the sharing of thoughts and ideas. We have a highly professional approach when servicing our Healthcare Provider Clients, and a passionate and empathetic demeanor when supporting our clients. Everyone in our team plays an equally important role.
**The Benefits**
Joining our team comes with many benefits, including being part of a supportive and ever-expanding team, a solid platform to fast-track your career, expanding your knowledge of and experience within the medical sector, full training on advanced database systems, and deep insight and knowledge into many aspects across the medical sector.
**Salary**: $57,000.00 - $63,000.00 per year
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
-
Customer Service Officer
6 days ago
Smithfield, Australia FourQuarters Full timeSmithfield Offices - Great Remuneration - Temp to Perm **Our Client** **Your Duties** Within this role, you will manage a portion of the Customer Service function. Your duties will include, but are not limited to: - Manage phone call customer service in an empathetic way due to the nature of the role. - Review and investigate customer complaints. - Review...
-
Customer Service Officer T2p
1 week ago
Smithfield, Australia SMS Professional Full timeParking on site - Immediate start - $35 per hour Forming part of the general Customer care team, this great opportunity in the Health indutry will see you deal with hospitals, patients at home requiring equipment etc. The role includes but is not limited to: - Setting up new patients in the SAP system - Set up of prescription and stock take documentation -...
-
Office Admin/customer Service
4 months ago
Smithfield, Australia Preference Floors Full timeFast growing flooring wholesaler with national presence is seeking an experienced Customer Service representative to join our small friendly team. Your main responsibilities will be to answer inbound calls of customer’s stock and order enquiry and order processing. This role is a mixture of Customer Service and Administration Key responsibilities: -...
-
Customer Care Officer
4 months ago
Smithfield, Australia Brandstand Downunder Full timeBased in Smithfield in Western Sydney we are searching for an experienced Customer Care Officer to provide support to our production team. - Previous (1-3 years) experience in a customer care/service role as a minimum. - Computer literacy and understanding of MS Office suite, particularly Excel - Experience in customer facing customer complaints,...
-
Customer Service Representative
4 days ago
Smithfield, Australia HR Ambassador Full timeOur client is a leader in the **furniture industry** and is looking for an experienced **Customer Service Officer **with exceptional **customer service **skills. **The role will include but not limited to the following**: - Answering enquiries from customers and internal staff regarding delivery issues - Provide knowledgeable, courteous and helpful...
-
Customer Service Representative
6 days ago
Smithfield, Australia HR Ambassador Full timeOur client is a leader in the **furniture industry** and is looking for an experienced **Customer Service Officer **with exceptional **customer service **skills. **The role will include but not limited to the following**: - Answering enquiries from customers and internal staff regarding delivery issues - Provide knowledgeable, courteous and helpful...
-
Customer Service Representative
7 months ago
Smithfield, Australia Veritas Recruitment Pty Ltd Full time**Work Type**: - Temporary - Full Time**Work Mode**: **Industry**: - Manufacturing & Production**Location**: - Smithfield - New South Wales**Salary**: $35.00 - $35.00 Hourly **Reference**: - BH-25989**The Company** Working with this well-known, brand name Australian organisation, you will be responsible for providing comprehensive assistance to key...
-
Customer Service
3 months ago
Smithfield, Australia Just Stone Aust Full time**About Us**: At **Just Stone Aust**, we are passionate about crafting beautiful, high-quality stone products that enhance spaces and enrich lives. We are dedicated to excellence in both our products and our customer experience. As we continue to grow, we are looking for a detail-oriented, proactive, and customer-focused individual to join our team. **Job...
-
Customer Service Manager
7 months ago
Smithfield, Australia Labourpower Recruitment Services Full timeSmithfield Location - $80-$90k per annum negotiable - Monday to Friday - flexible starting times based on rotating roster We are currently seeking an experienced Customer Service Manager to lead a team of 7 within a national transport company. - Provide front line high quality service to customers - Provide customers with accurate information regarding the...
-
Customer Service Representative
4 months ago
Smithfield, Australia Crown Equipment Full time**About the Role** An opportunity has become available for a results-driven and motivated individual looking to step into the world of sales. Reporting to the NSW Service Manager, this role is a service sales position who will be responsible for the sale of contract maintenance programs for material handling equipment will be trained to become sales...
-
Customer Service Operator
4 months ago
Smithfield, Australia Crown Equipment Full time**About the Role** As a Customer Support Operator, you will play a crucial role in ensuring our customers receive exceptional service and support. You will be responsible for efficiently managing customer inquiries, providing detailed product information, processing orders, and coordinating spare part requests. **Requirements**: **Key opportunities for...
-
Customer Service Advisor
7 months ago
Smithfield, Australia Motorserve Full timePermanent Opportunity - Located in Smithfield - Full Time or Part Time opportunities available! - Receive up to 50% on personal insurance **We are looking for a Customer Service Advisor to join our Smithfield team!** - Meet and greet customers, process their vehicles for the repair journey and assist with customer mobility needs. - Proactively reviewing,...
-
Customer Service Representative
7 months ago
Smithfield, Australia Tetris Labour Hire Full timeTetris Labour Hire specialises in the recruitment and provision of industry specific and skilled labour to clients across a range of sectors with a focus on Warehousing, Manufacturing, Transport & Logistics Industries. Our client specialises in procedure packs and medical consumables for both the private and public hospital market. Our client's mission is...
-
Disability Service Officer
3 months ago
Smithfield, Australia Asayish comfort care Full timeProvide personalized support to individuals with disabilities in their daily activities, including personal care, meal preparation, medication management, and household tasks. - Assist individuals in developing and achieving their personal goals, promoting independence and autonomy. - Foster a supportive and inclusive environment that respects the rights,...
-
Customer Service Team Leader
7 months ago
Smithfield, Australia Sirius People Full time**Permanent, full time opportunity**: - **Western Sydney Location**: - **Established business in the Building and Construction industry** Opportunity within an established distributor of Building Materials to the Commercial and Residential Property and Construction industry. They are seeking a Customer Services Team Lead to lead from the front and assist...
-
Team Leader-
4 months ago
Smithfield, Australia Senami Counselling & Psychotherapy Services Full time**About Senami Counselling and Psychotherapy Services** We provide caring, respectful, non-judgmental, empathic services to our clients, guiding clients to develop self-awareness and promote individual well-being. Our Practice is committed to providing intensive support, counselling, case management and psychotherapy services to achieve positive outcomes...
-
Team Leader-
4 days ago
Smithfield, Australia Senami Counselling & Psychotherapy Services Full time**About Senami Counselling and Psychotherapy Services** We provide caring, respectful, non-judgmental, empathic services to our clients, guiding clients to develop self-awareness and promote individual well-being. Our Practice is committed to providing intensive support, counselling, case management and psychotherapy services to achieve positive outcomes...
-
Internal Sales Customer Service
4 months ago
Smithfield, Australia Motion Asia Pacific Services Pty Ltd Full time**About us**: Motion is one of the largest Industrial Hose and Fittings Distributor in Australia and are recognised as leaders in supplying products across a broad range of industries such as Drilling, Mining, Agriculture, De-Watering, Aquaculture, Multi-fluid Transport, Waste Management, Petrochemical, Civil & Construction, Marine, Food & Beverage and...
-
Procurement Officer
6 days ago
Smithfield, Australia Brandstand Downunder Full timeWe are searching for an experienced Procurement Officer for our Warehouse to provide support to the Warehouse Manager in the effective and efficient management of inbound and outbound shipments at our Smithfield warehouse. In this role, you will be required to coordinate orders and deliveries, assist with performing regular inventory analyses, and review &...
-
Customer Service Team Member
7 months ago
Smithfield, Australia Bunnings Full timeAt Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...