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Assistant Director, Operations

5 months ago

Brisbane, Australia Australian Electoral Commission Full time

**Agency Purpose**

The Australian Electoral Commission (AEC) is an independent statutory authority established by the Australian Government to maintain an impartial and independent electoral system for eligible voters through active electoral roll management, efficient delivery of polling services, and targeted education and public awareness programs.

**The AEC’s values and commitments**

The AEC values and commitments are an essential component of our operating environment and frame how AEC staff work. The AEC's focus is on electoral integrity through the values of quality, agility and professionalism.

**The Team**

You will join a high performing team of leaders across the country that facilitates the readiness of the agency and the proper conduct of electoral events.

Assistant Directors, Operations work across the state to lead small teams of staff to deliver face to face services, electoral event planning and delivery.

Reporting to the Director Operations, you will be an active participant in the broader Queensland leadership team, modelling exceptional behaviours and contributing to our culture, business planning and deliverables.

**The Opportunities**

We are looking for strong leaders who are agile, self-motivated and results-driven to manage state election planning, delivery and evaluation.

You will be responsible for leading a team of Team Leaders and Assistant Team Leaders to manage daily operations and to financially forecast, plan and successfully deliver electoral events.

You will also be responsible for assisting with the mobilisation of over 100,000 temporary election workforce staff during an election, using your excellent leadership skills to support and manage significant numbers of these employees in the surge workforce.

You will contribute to the development of team objectives for short-term tasks and strategic planning for longer-term initiatives, including setting priorities for the work area, maintaining team cohesion and ensuring quality of outputs for the work area.

Using excellent communication skills, you will be required to manage multiple stakeholder relationships effectively and deliver quality results within tight deadlines. Your work will require you to take initiative, have strong attention to detail and utilise analytical skills to contribute to business improvement strategies.

During an election, you will also need to be responsible and show professional resilience and personal drive to deal with the high demands and volume of work generated at election time.

There are currently two permanent opportunities available. These positions are based in the Brisbane office, however there may be scope to negotiate one of the positions to be based in any of the AEC offices across Queensland. Roles available will be dependent on the changing business needs and requirements of the AEC. Future opportunities may be filled on an ongoing or non-ongoing basis.

To excel you’ll have:

- Demonstrated ability to lead and supervise, to empower and motivate others, providing clear direction. Delegating tasks effectively to staff, supporting them with development opportunities and coaching to build high performing teams.
- Ability to work with others and have a strong commitment to building team spirit. Proactively listen to and communicate effectively with others, recognising team member contributions to tasks.
- Adhering to key principles and values, always demonstrating integrity in upholding ethics and values to support the AEC’s strategic direction and best practices
- Using strong personal judgement when undertaking objectives, demonstrate ability to conduct critical analysis and utilise available information to implement workable solutions; identifying broader interconnectedness across the agency to manage risks.
- Ability to quickly adapt and respond to rapid change. Recognise the need to adjust methodology, communication and interpersonal styles with internal and external stakeholders to suit changing situations.
- Maintaining a positive attitude in a dynamic and challenging environment to meet key deliverables. Ability to lead and support your teams to achieve results and recognise the importance of health and wellbeing of others.

Desirable skills and experiences:

- A demonstrated ability to work under own direction while taking responsibility for actions, projects and people, and make quick, clear decisions considering risks.
- Ability to make a strong personal impression to build effective internal and external networks, promoting ideas and expressing opinions, information and key points clearly and responding quickly to stakeholder needs.
- Ability to rapidly learn new tasks and demonstrate understanding of newly presented information encouraging and role modelling an organisational learning approach.
- Ability to consistently deliver results and project goals, working in a systematic, methodical and orderly way while monitoring and maintaining high quality stand