Call Centre Team Manager

5 days ago


Sunshine Coast, Australia Youi Pty Ltd Full time

Are you ready to take on a dynamic leadership role that offers the best of both worlds? Look no further At Youi, we're seeking a passionate and dynamic individual to join us as a Part-Time Team Manager in our Call Centre.

Working Monday to Friday from 08h00 to 14h30, you'll lead a team of up to 12 talented sales advisors. With our high-performing part-time sales teams, you'll have the opportunity to achieve big goals while still enjoying your afternoons for yourself - whether it's chilling on the beach, doing the school run, or hitting the gym.

**Key Responsibilities**:

- Lead and manage a team of up to 12 individuals
- Foster a collaborative environment, ensuring team members are engaged and inspired to achieve their best
- Utilise your problem-solving skills to address challenges and maintain operational efficiency
- Support team members' growth and success
- Coach and guide team members on compliance with sales regulations and company policies, ensuring adherence to ethical standards and best practices.

**The Details**:

- Monday to Friday
- 08h00 to 14h30
- No Weekends
- 30 hours per week
- Permanent role
- Salary based on a retainer plus incentives
- On Target Earnings of $81450 ( Including Incentive and super)
- On Target earnings guaranteed for your first three months
- 3 Weeks induction training that runs from 08h00 to 16h00 Monday to Friday (fully paid)

**About you**:

- Previous leadership experience is essential
- Passionate about team development and committed to helping team members reach their potential
- Adaptability and resilience to thrive in a busy call-centre environment
- Excellent communication and interpersonal skills
- Sales Experience or working toward targets and KPI’s

**What We Offer**:

- 22 Days Annual Leave, plus volunteer leave and yearly Salary Reviews
- Career progression opportunities - we believe in promoting from within.
- Paid Induction training and ongoing career development
- Leadership Development Training
- Onsite Barber, Brow Bar and Massage
- Games Room and free use of the Youi Bicycle Fleet
- Boxing, Pilates, HIIT & Strength, Yoga, Run/Walk Club, and Mindfulness classes
- Free Skin Checks, Flu Jabs and Wealth Mastery Sessions
- Onsite car Detailing Service
- Discounted Insurance Products
- Great Work Life Balance with set start and finish times
- Casual Dress code

At Youi, we value passion, dynamism, recognition, and awesome service. If you're ready to embark on an exciting career journey where you can make a difference while still enjoying a balanced lifestyle, we want to hear from you We're casting our net wide and inviting applicants from all industries to apply.



  • Sunshine Coast, Australia Youi Pty Ltd Full time

    Are you ready to take on a dynamic leadership role that offers the best of both worlds? Look no further At Youi, we're seeking a passionate and dynamic individual to join us as a Part-Time Sales Team Manager in our Call Centre.Working Monday to Friday from 08h00 to 14h30, you'll lead a team of up to 11 talented sales advisors. With our high-performing...


  • Sunshine Coast, Australia Youi Pty Ltd Full time

    Are you ready to take on a dynamic leadership role that offers the best of both worlds? Look no further! At Youi, we're seeking a passionate and dynamic individual to join us as a Part-Time Sales Team Manager in our Call Centre. Working Monday to Friday from 08h00 to 14h30, you'll lead a team of up to 11 talented sales advisors. With our high-performing...

  • Call Centre Manager

    3 weeks ago


    Gold Coast, Australia Insight Resourcing Pty Ltd Full time

    As a thriving national enterprise in the installation of Solar Energy, our client specialises in connecting people with affordable and environmentally sustainable energy for their home or business. Head-officed in Coombabah on the Gold Coast, this fast-growing solar energy player has been in operation since 2012 and has established a solid footprint across...


  • Sunshine Coast, Australia The Marketing Collective Full time

    Great Income Package + (Wage, Bonuses, Travel & Perks) - Be seen, heard & valued with a small biz culture & big biz opportunity! - Choose your own days and take control of your working life! We're on the lookout for people with call centre experience to join our growth and culture-driven sales teams here on the Sunshine Coast. If you're a call centre...


  • Sunshine Coast, Australia The Marketing Collective Full time

    Great Income Package + (Wage, Bonuses, Travel & Perks) Be seen, heard & valued with a small biz culture & big biz opportunity Choose your own days and take control of your working lifeWe're on the lookout for people with call centre experience to join our growth and culture-driven sales teams here on the Sunshine Coast.If you're a call centre champion...


  • Gold Coast, Australia Queensland Health Full time

    The Role An opportunity has become available for an Administration Coordinator - Review Call Centre (Adult Outpatients Department) to join Gold Coast Health (GCH) where the focus of our 12 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia. You will - Supervise...

  • On Call Labourers

    4 weeks ago


    Sunshine Coast, Australia Timbyr Full time

    **Join Our On-Call Labour Team in the Sunshine Coast Region!** Are you a construction labourer looking to fill gaps in your schedule? Or perhaps you're a student or backpacker keen on short-term gigs between studies? We've got the perfect opportunity for you! We're building a team of on-call laborers in Brisbane for short term / 1-3 day jobs. Perfect to...


  • Gold Coast, Australia Sitel Full time

    **WORK FROM HOME Customer Service (Call Centre - Inbound) Banking industry**: - Req ID#: 366356- Gold Coast, Queensland, Queensland, AU**WORK FROM HOME Customer Service (Call Centre - Inbound) Banking industry**: - Customer Service**About the position**: Our people are our greatest asset. Once you join our team, we invest in you, with internal programs,...


  • Sunshine Coast, Australia Affinity Education Group Full time

    **Job no**: 508388 **Work type**: Part Time **Location**: Sunshine Coast **Categories**: - Affinity is the best. They're always very supportive and want to see each and every person succeed in what they do. Really enjoying coming to work every day - Nathan_ Welcome to Milestones the Lakes**!** We're a busy, vibrant child care centre. Join a supportive...


  • Sunshine Coast, Australia Affinity Education Group Full time

    **Job no**: 508388 **Work type**: Part Time **Location**: Sunshine Coast **Categories**: - Affinity is the best. They're always very supportive and want to see each and every person succeed in what they do. Really enjoying coming to work every day - Nathan_ Welcome to Milestones the Lakes**!** We're a busy, vibrant child care centre. Join a supportive...


  • Sunshine Coast, Australia Affinity Education Group Full time

    **Job no**: 508614 **Work type**: Part Time **Location**: Sunshine Coast **Categories**: **Affinity Education is a fantastic organisation to work for - they are very supportive of their employees and acknowledge the contribution of staff regularly. They also have strong systems to support their staff and innovative ways of looking at challenges -...


  • Sunshine Coast, Australia Affinity Education Group Full time

    **Job no**: 509959 **Work type**: Part Time **Location**: Sunshine Coast **Categories**: **Affinity Education is a fantastic organisation to work for - they are very supportive of their employees and acknowledge the contribution of staff regularly. They also have strong systems to support their staff and innovative ways of looking at challenges -...

  • Centre Manager

    1 week ago


    Gold Coast, Australia Gough Recruitment Full time

    Work for a Leading Retail Property Owner - Positive and supportive team - Call Milli on 0439 778 823 **The Client** An exciting opportunity awaits to join an established and market-leading Retail Shopping Centre Owner. Our client boasts an enviable portfolio of shopping centres and now requires a dynamic Centre Manager to join their team. **The Role** As...


  • Sunshine Coast, Australia Communities, Housing and Digital Economy Full time

    **As the Service Centre Manager, you will**: - Lead, develop and supervise a team of Customer Service Advisors (Counters) to ensure work is completed effectively and to support the achievement of Key Performance Indicators - Undertake administrative and plan and manage workforce resourcing activities for the QGSC to provide effective and efficient counter...


  • Gold Coast, Australia Foundever Full time

    **About the position** **WORK FROM HOME Inbound Team **where delivering **exceptional customer service** is a passion and a natural part of who you are. It's in your DNA! We want people who have an excellent personality, empathy and strong work ethic. Our people are our greatest asset. Once you join our team, we invest in you, with internal programs,...


  • Gold Coast, Australia Foundever Full time

    **About the position** **WORK FROM HOME Inbound Team **where delivering **exceptional customer service** is a passion and a natural part of who you are. It's in your DNA! We want people who have an excellent personality, empathy and strong work ethic. Our people are our greatest asset. Once you join our team, we invest in you, with internal programs,...


  • Gold Coast, Australia Foundever Full time

    **About the position** **WORK FROM HOME Inbound Team **where delivering **exceptional customer service** is a passion and a natural part of who you are. It's in your DNA! We want people who have an excellent personality, empathy and strong work ethic. Our people are our greatest asset. Once you join our team, we invest in you, with internal programs,...


  • Gold Coast, Australia Foundever Full time

    **About the position** **WORK FROM HOME Inbound Team **where delivering **exceptional customer service** is a passion and a natural part of who you are. It's in your DNA! We want people who have an excellent personality, empathy and strong work ethic. Our people are our greatest asset. Once you join our team, we invest in you, with internal programs,...


  • Gold Coast, Australia Sitel Full time

    **About the position**: Our people are our greatest asset. Once you join our team, we invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. You will answer inbound calls and assist with general banking enquiries from existing customers. This can range from credit cards, transaction/savings...


  • Sunshine Coast, Australia Add Finance Pty Ltd Full time

    As the National Contact Centre Manager, you will be responsible for managing and overseeing the operations of our contact centres to ensure that our customers receive exceptional service. You'll work closely with the customer service team, sales team, and other stakeholders to ensure that all customer interactions are handled efficiently and...