Product Support Advisor

5 days ago

Perth, Australia Liebherr-Australia Pty. Ltd. Full time

**The Opportunity**

We are currently looking for a **skilled Product Support Advisor** to join our team based at Thiess - Iron Bridge Operations.

**The Roster**
- 8/6, 12-hour days FIFO from Perth

**Skills and Duties**:

- Monitoring onsite Liebherr equipment with particular focus on recommending corrective remedies to sustain / improve equipment condition and performance
- Identify potential risks associated with inventory levels, considering equipment age, operations factors and maintenance,
- Assisting with and conducting diagnostics evaluation of equipment failures and product faults

**Qualification and Experience**:

- Liebherr OHT experience essential
- Certificate III Electrotechnology (HV)
- Proven track record of high-level customer support
- The ability to provide accurate and timely advice
- Customer focused, great attention to detail and outstanding problem-solving skills
- Inspect plant and equipment for conformity
- Read and interpret engineering drawings, technical specifications and manuals
- Maintain, overhaul and test electrical/electronic equipment
- Repair Vehicle/Plant Electrical Components including diagnostic analysis on electrical systems
- Perform modifications to wiring looms and electrical components

**What we can offer you?**:
At Liebherr Australia, we’re committed to looking after you, with some great benefits including (but not limited to):

- 11% Superannuation, plus the ability to further salary sacrifice superannuation.
- Generous employee benefits pool, including 5 bonus leave days per year, ability to purchase additional leave, 10 weeks paid parental leave, early access to LSL; wide range of company discounts and retail discount program
- On-going training and opportunities for upskilling.
- $3,000 Employee referral program
- Stable global leading brand

Diversity and Inclusion

Diversity and Inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace

**Culture**
We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers

**How to Apply**

Applications to **Liesl Carlse
- HR Business Partner **by COB **Friday 17th May 2024.**

No agencies or third parties please.
- Please note:_ applicants successful in progressing past interview stage will be required to undergo a Pre-employment process including National Police Clearance and Medical Screening process which includes drug and alcohol testing.

**One Passion. Many Opportunities.**

**The company**:
Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.

**Location**:
Liebherr-Australia Pty. Ltd.

555 Great Eastern Highway

6104 Perth

Australia (AU)

**Contact**:
Liesl Jane Carlse

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