Support Analyst

2 weeks ago


Canberra, Australia HiTech Personnel Full time

**Reference #**:

- JF/JJ2225**Title**:

- Support Analyst / System Support - Azure, Dynamics CRM, Agile - Federal Government**Category**:

- ICT**Location**:

- ACT**Work Type**:

- Contract**Remuneration**:

- $Neg**Term**:

- 12 Months + 12 Mont**Description**:

- **Dynamic Program of Work - Nationwide**:

- **Initial 12 month contract plus 2 x 12 month extension.**:

- **Business Grants CIO National Initiative**

One of Australia’s high profile **Federal Government Department** is looking to engage with an experienced **Support Analyst / System Support - Level 2/3** to develop and maintain relationships with other technical staff, and work with them to investigate, document and resolve complex user incidents. The successful **Support Analyst / System Support** will secure a **12 month contract **with **extension options** for a further 24 months and a **rewarding hourly rate.**

The successful **Support Analyst / System Support** will be responsible for, but not limited to:

- Undertake analysis of all escalated support tasks (Level 2 and 3) taking appropriate action to reach resolution
- Work collaboratively with other Grants program areas and the Grants and System Support team
- Write and update knowledge base and user help articles
- Use departmental service management tool to manage tasks and issues

The successful **Support Analyst / System Support** will have experience in the following:

- Strong communication and collaboration skills interfacing with key project stakeholders
- Experience in administering Microsoft Dynamics CRM
- Demonstrated experience working within an Azure service is highly desirable.
- Strong communication and collaboration skills interfacing with key project stakeholders


  • Support Analyst

    2 weeks ago


    Canberra, ACT, Australia HiTech Personnel Full time

    Reference #: JF/JJ2225Title: Support Analyst / System Support Azure, Dynamics CRM, Agile Federal GovernmentCategory: ICTLocation: ACTWork Type: ContractRemuneration:- $NegTerm: 12 Months + 12 MontDescription:- Dynamic Program of Work Nationwide:- Initial 12 month contract plus 2 x 12 month extension:- Business Grants CIO National InitiativeOne of...

  • Support Analyst

    5 days ago


    Canberra, Australia Australian Government - Department of Education Full time

    APS Level 4 - Canberra, ACT - $75,996 - $81,274 **About the Department of Education** We contribute to Australia's economic prosperity and social wellbeing by creating opportunities and driving better outcomes through access to quality education and learning. **The Role** The Support Analyst supports Department of Education staff to access the Child Care...

  • ict support analysts

    2 weeks ago


    Canberra, ACT, Australia Randstad Full time

    Multiple positionsCanberra basedMust be Australian Citizen to applyOur federal government client is seeking experienced ICT Support Analysts to work for the IT Service Desk, User Support and Basic Administration for the Agency's Business Applications/Systems, End User Computing, and other related technology, under the broad direction of the Assistant...

  • IT Support Analyst

    2 months ago


    Canberra, Australia IT Alliance Australia Full time

    Canberra **Attorney-General's Department** One of our **Federal Government** clients is looking for **IT Support Analyst **in **Canberra**.** **We are looking for the following Skills/Experience**: - Strong experience in the provision of desktop/network support services with the ability to handle an interrupt driven environment meeting deadline whilst...


  • Canberra, ACT, Australia Randstad Australia Full time

    Multiple positionsCanberra basedMust be Australian Citizen to applyOur federal government client is seeking experienced ICT Support Analysts to work for the IT Service Desk, User Support and Basic Administration for the Agency's Business Applications/Systems, End User Computing, and other related technology, under the broad direction of the Assistant...

  • ICT Support Analyst

    2 weeks ago


    Canberra, ACT, Australia Hudson Full time

    5 x ICT Support Analysts Required Initial 6-month contract (possible 6-month extension)Locations: Brisbane QLD or Canberra ACT5 x ICT Support Analysts Required Initial 6-month contract (possible 6-month extension) Miscellaneous Award applies for this role: Rates from $40.00 per hour are offered (inclusive of superannuation and casual loading) - dependent on...


  • Canberra, Australia Talent International Full time

    australia australian capital territory contract negotiable- **Seeking Salesforce Support Analyst**: - **12 months + 12 months**: - **Canberra location**: - **Must be able to provide proof of Aus Citizenship** **Our Client** Our client is highly respected organisation, who provides services and supports to thousands of individuals around Australia. With...

  • Ict Support Analyst

    2 weeks ago


    Canberra, Australia Hudson Australia Full time

    5 x ICT Support Analysts Required - Initial 6-month contract (possible 6-month extension) - Miscellaneous Award applies for this role: Rates from $40.00 per hour are offered (inclusive of superannuation and casual loading) - dependent on skills and experience. - 8 hours per day - 40 hours per week - Australian Citizens required - Baseline clearance preferred...


  • Canberra, Australia Experis Full time

    **ROLE**: Application Support Analyst **LOCATION**:Canberra, Sydney, Melbourne **CONTRACT**: 12 months, 12 months extension **REQUIREMENT**:Australian Citizen **RATE**: $520/day **OVERVIEW** We are recruiting on behalf of a Federal client for multiple Application Support Analysts based in Canberra, ACT. This is a contract opportunity commencing 2024...

  • Ict Support Analyst

    2 weeks ago


    Canberra, ACT, Australia Hudson Australia Full time

    5 x ICT Support Analysts Required Initial 6month contract (possible 6month extension) Miscellaneous Award applies for this role: Rates from $40.00 per hour are offered (inclusive of superannuation and casual loading) dependent on skills and experience. 8 hours per day 40 hours per week Australian Citizens required Baseline clearance preferred or...


  • Canberra, ACT, Australia Experis Full time

    ROLE: Application Support AnalystLOCATION:Canberra, Sydney, MelbourneCONTRACT: 12 months, 12 months extensionREQUIREMENT:Australian CitizenRATE: $520/dayOVERVIEWWe are recruiting on behalf of a Federal client for multiple Application Support Analysts based in Canberra, ACT. This is a contract opportunity commencing 2024 with 12 months initial and 12 months...


  • Canberra, Australia Downer Group Full time

    **Join us on the journey.** An exciting opportunity is now available for an Application Support Analyst to join our Canberra based team. This role will support the Business Technology Support team in their day-to-day operations and will be primarily responsible for the provision of level 1 support of the Downer Professional Services Dynamics 365 / Power...


  • Canberra, Australia Kinexus Australia Full time

    **ABOUT THIS ROLE** Data Transfer and Support Analyst - RFQ-ASD-125-2023 - SOW 3 - Original Access Foundations Branch within the Australian Signals Directorate (ASD), will deliver cutting edge capabilities to Defence through a variety of different programmes and projects. To facilitate this ASD has a requirement for a Data Transfer and Support...


  • Canberra, ACT, Australia Downer Group Full time

    Join us on the journey.An exciting opportunity is now available for an Application Support Analyst to join our Canberra based team. This role will support the Business Technology Support team in their day-to-day operations and will be primarily responsible for the provision of level 1 support of the Downer Professional Services Dynamics 365 / Power Platform...


  • Canberra, Australia Peoplebank Full time

    Location: - Canberra- Job Type: - Contract- Posted: - about 3 hours ago- Contact: - Archna Singh- Discipline: - General IT - Reference: - 259243Job Title: Application Support Analyst Location: Canberra Duration: 12 months with possible extension - Duties- Utilise technical expertise and specialist knowledge of business rules to investigate and resolve ICT...


  • Canberra, ACT, Australia Kinexus Australia Full time

    ABOUT THIS ROLEData Transfer and Support Analyst - RFQ-ASD SOW - OriginalAccess Foundations Branch within the Australian Signals Directorate (ASD), will deliver cutting edge capabilities to Defence through a variety of different programmes and projects. To facilitate this ASD has a requirement for a Data Transfer and Support Analyst.Regular engagement with...


  • Canberra, Australia Talent International Full time

    australia australian capital territory contract negotiable- **Contract until June 2024 + 12 month extension**: - **You can be based in Canberra or Sydney**: - **Play a pivotal role that intricately combines administrative finesse with operational support**: - **Work from Home arrangements can be negotiated**: - **You must be able obtain and maintain a...


  • Canberra, ACT, Australia Cleared ICT Full time

    Location: Australian Capital Territory Sectors: Cyber Security, Engineering, ICT Employment type: Contract Salary: AU$300 AU$301 per day Contact name: Daniel Crowe Job reference: BBBH437_ Published:- about 4 hours agoCleared ICT are recruiting for a Desktop Support Analyst, for on-going IT support work within a defence environment in Canberra.We are looking...


  • Canberra, ACT, Australia Cleared ICT Full time

    Location: Australian Capital Territory Sectors: Cyber Security, Engineering, ICT Employment type: Contract Salary: AU$300 AU$301 per day Contact name: Daniel Crowe Job reference: BBBH437_ Published:- about 1 hour agoCleared ICT are recruiting for a Desktop Support Analyst, for on-going IT support work within a defence environment in Canberra.We are looking...


  • Canberra, Australia Illuminated Solutions Full time

    **LOCATION**: *** - Canberra**SALARY**: *** - negotiable**JOB TYPE**: *** - Contract**POSTED**: *** - 7 hours ago**CATEGORY**: *** - Data Transfer and Support Analyst**DEADLINE**: *** - February 7, 2024**JOB LEVEL**: *** - SFIA 2Regular engagement with customers is required to prioritise and deliver requests, and provide status updates. **SFIA Level of...